National Payments Corporation of India [NPCI] — non-receipt of gas subsidy

Sep 20, 2018

Updated by Mudabettu Shankara Narayana Karanth Please take action on the complaint earliest. Thanks.

Nov 26, 2018

Updated by Mudabettu Shankara Narayana Karanth As per status at Bharat Gas Distributor and NPCI, Status is shown as "Inactive" and Bank Name is shown as "State Bank of India" and Last Updated Date is shown as "18.04.2017".

For your information, till March 2017, my LPG subsidy was being credited regularly by BPCL to my Canara Bank Account.

May be for the reason that I closed my account at State Bank of India on 15.04.2017, Since May, 2017 till date, I have not received subsidy amount at all, inspite of submitting my Aadhaar and gas details to Canara Bank multiple times.

After delivery of the Cylinder, every month I get SMS from Bharat Gas that "your LPG subsidy o Rs... failed, kindly provide your Aadhaar details to Bank and to the distributor and also link Aadhaar to your Bank account"
Inspite of trying their best at Bank as well as at Distributor, they are not able to find out the reason for DBTL failure.

I have visited BPCL office at Bangalore as well as made online complaints to them but they inform me that problem lies not with them but with the Bank in linking my Aadhaar No. But Bank insist that they have done all that could be done on their part.

I request you to please help me to solve this problem, as I have been running from pillar to post for the last one and half years.

Thanks.

KARANTH S.M.
consumer No.14649