National Payments Corporation of India [NPCI] — upi transaction to paytm via google tez is stuck

National Payments Corporation of India [NPCI] — upi transaction to paytm via google tez is stuck

K kantarani from New Delhi, Delhi

Did upi transaction[protected] through google tez which was supposed to go to paytm, but it did not succeed that time, even though got deducted from my bank account immediately. Later on, google tez cleared it but paytm says that they have not received it. So, my money is stuck as deducted from bank but paytm says that they donot have it, kindly help! From upi id: [protected]@okhdfcbank (State bank of india) To upi id: [protected]@icici +1 photos Was this information helpful? No (0) Yes (0)
National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint. Jun 13, 2018 Updated by kantarani Unfortunately, the Bank (SBI) is not acting upon it. We've tried to reach to the branch manager, Bank's customer care voice and email. So far, all our efforts have gone in vain as they are simply passing the blame on the merchant (Paytm) who has NOT received the payment at all. I don't know what is stopping SBI to investigate the case. Really not happy with SBI's service.
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