Naukri.com — Fraud amount debited by naukari.com

Dear team,

Today i received a call from naukari.com contact number is [protected] name of empolyee is karishma.

She offer me job interview in hdfc bank, axis bank and hsbc bank as per my profile. And for registration she asked me for doing 10rs payment. While doing payment from icici bank account there is error getting from bank. Then she said for doing transaction from credit card. While doing transaction same error getting. After that again received call from her and said that she is refreshing the site and then you received otp and done transaction. But when she get refreshing the page amount of rs 25429.27 debited. And again she is said that dont worry will reverse the transaction with same amount. While refunding this amount again rs 18100 debited. Aftee doing all this things he and she said for dont be panic and not answering my calls or msgs.
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There is no any call received from naukari.com for fraudual transaction for avidence sreenshots are attached

Naukri.com Customer Care's response, Nov 25, 2021
Verified Support
Dear Customer,

Greetings from Naukri.com!

We thank you for contacting us and appreciate you for highlighting the imposter activity to our notice.

We would like to clarify that this call is neither part of Info Edge (India) Limited [Company] or the Naukri.com network of websites (Naukrigulf.com/FirstNaukri.com) nor is it associated with Company or any of its business divisions in any manner. Our name/logo has been used without our knowledge or consent.

Whatever may be the pretext on which payment is sought be collected from you, please DO NOT PAY any one for helping you find a job or helping you emigrate/immigrate.

For further information, please visit the fraud alert page in Naukri.com. To verify if a call has gone from naukri.com, please visit the Trust and Safety Page on Naukri.com

In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.

Please feel free to revert in case of any query; we would be happy to help you out.

Regards,
Neha Arora
Team - Customer Service
Toll Free Number - 1800 102 5557 & 1800 572 5557 (9.30 AM to 6.00 PM IST)
UAE Toll Free Number - +80 003 5703849 (9.30 AM to 6.00 PM IST)
International Clients - 91-120-4021100 (9:30 AM to 6:00 PM)
E-Mail ID - [email protected]
Dear Customer,

Greetings from Naukri.com!

Reference to your concern, we request you to share your name, email id and contact number so that we can assist you accordingly.

Also, we thank you for contacting us and appreciate you for highlighting the imposter activity to our notice.

We would like to clarify that this call is neither part of Info Edge (India) Limited [Company] or the Naukri.com network of websites (Naukrigulf.com/FirstNaukri.com) nor is it associated with Company or any of its business divisions in any manner. Our name/logo has been used without our knowledge or consent.

You are strongly advised not to provide your personal information / financial information to caller e.g. Credit/Debit card number, CVV number, OTP, etc. Imposter may approach you in any of the below scenarios and induce you in to making a transaction, they may be posing as a:

Scenario 1: Customer service executive on the pretext that since you are not satisfied with services of naukri.com, we are initiating refund. Kindly visit “xxxxxxxnaukri.com” (any similar website) and input your credit/debit card details once and refund will be credited to your account

NAUKRI.COM DOES NOT REQUIRE INPUT OF CREDIT/DEBIT CARD/BANK ACCOUNT DETAILS ETC FOR PROCESSING REFUNDS IF ANY

Scenario 2: Recruiter/consultant arranging for an interview / conducting interview and seeking a payment from you in return for the same

Scenario 3: Recruiter/consultant and promise a guaranteed job offer and you may be asked to make a payment towards the same

Scenario 4: Immigration consultant or an overseas recruiter and promise help with emigration/immigration and ask for money to process visa, etc.

Whatever may be the pretext on which payment is sought be collected from you, please DO NOT PAY any one for helping you find a job or helping you emigrate/immigrate.

For further information, please visit the fraud alert page in Naukri.com. To verify if a call has gone from naukri.com, please visit the Trust and Safety Page on Naukri.com

In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.

Please feel free to revert in case of any query; we would be happy to help you out.

Regards,
Neha Arora
Team - Customer Service
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
E-Mail ID - [protected]@naukri.com
Gopri's [Complaint's author] reply, Nov 23, 2021
Then how my details go to out of your organosation. I had only provided details on your website. There are many of like me who had lost there money. Give the ans that how my details are leaked from your site. You people are taking money only
Ketan Buradkar's reply, Nov 24, 2021
Hi Naukri.com Team,

Here not any knowledgeble of you for this situation kindly action on this type fraud sites.
Dear Customer,

Greetings from Naukri.com!

We would like to inform you that Naukri.com is an open platform and all your details are visible to everyone. We advise you to use your own judgment and sole direction in applying for jobs or paying registration fees. We recommend you to check the company website and office to validate authenticity of the offer.

For further information, please visit the fraud alert page in Naukri.com. To verify if a call has gone from naukri.com, please visit the Trust and Safety Page on Naukri.com

In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.

Please feel free to revert in case of any query; we would be happy to help you out.

Regards,
Neha Arora
Team - Customer Service
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
E-Mail ID - [protected]@naukri.com
Gopri's [Complaint's author] reply, Nov 30, 2021
After doing frauds with your customers only this type of reply expected from your side. You people are doing only fraud never trust this site...never ever ...
Naukri.com Customer Care's response, Dec 3, 2021
Verified Support
Dear Gopri,

Greetings from Naukri.com!

We would like to clarify that this call is neither part of Info Edge (India) Limited [Company] or the Naukri.com network of websites (Naukrigulf.com/FirstNaukri.com) nor is it associated with Company or any of its business divisions in any manner. Our name/logo has been used without our knowledge or consent.

Whatever may be the pretext on which payment is sought be collected from you, please DO NOT PAY any one for helping you find a job or helping you emigrate/immigrate.

For further information, please visit the fraud alert page in Naukri.com. To verify if a call has gone from naukri.com, please visit the Trust and Safety Page on Naukri.com

In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.

Please feel free to revert in case of any query; we would be happy to help you out.

Regards,
Neha Arora
Team - Customer Service
Toll Free Number - 1800 102 5557 & 1800 572 5557 (9.30 AM to 6.00 PM IST)
UAE Toll Free Number - +80 003 5703849 (9.30 AM to 6.00 PM IST)
International Clients - 91-120-4021100 (9:30 AM to 6:00 PM)
E-Mail ID - [email protected]

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