Naukri.com Complaints & Reviews

Today I have updated my naukri profile with my work experience and while I was changing the profile photo also, then it gives me "profile photo approval pending". Kindly resolve this issue ASAP so that I can continue with my job searching.
naukri mail: [protected]@gmail.com

Thanks and regards
Lava Raju G

Naukri.com customer support has been notified about the posted complaint.

View replies

Naukri.com Customer Care

from Delhi, Delhi

Apr 18, 2022

Verified Support

Dear Lava Raju G,

Greetings from Naukri.com!

We express our sincere apologies for the displeasure caused to you.

Please share your customer code / registered email-id, in case you are a paid jobseeker, to help us check your profile and address your concerns. Kindly share the details to us on [protected]@naukri.com mentioning "Consumer Complaints" as subject line.

In case you hold a free account with us, kindly mail your concerns to [protected]@naukri.com and respective department will revert to you in 2 working days.

We would like to assure you that Naukri.com prides itself on being customer-centric

Regards,
Neha Arora
Team - Customer Service
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
E-Mail ID - [protected]@naukri.com

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

From naukari i got call for job. She asked my education qualifications and explained job details at cipla company. On call she asked to pay 1000/- for confirmation, she said only just for confirmation after getting interview if you get success or unsuccess i will refund money to you within 30 minutes. But at interview hr is asking 6, 800/-for bond charges before joining so we are not willing to continue. I called to her and said what was happened she said ok money will be refund to you but no response from her and she kept my number in block. Iam calling from another number she is disconnecting the call 4days was completed. Please try to recover my money

Apr 15, 2022

Complaint marked as Resolved

Her name is ankitha called from naukari. She said vacancies at cipla company are you willing to join and also asked my education qualifications explained all details about job finally she asked to pay 1000/- in on call just for confirmation and she said I will refund to within 30 minutes even interview got success or unsuccess but till know no response from her. Please solve my problem and make my money refund to me

Naukri.com customer support has been notified about the posted complaint.

Apr 14, 2022

Updated by ummareddy abhilash Money was taken from me for job purpose

Verified Support

Apr 15, 2022

Naukri.com Customer Care's response Dear Ummareddy Abhilash,

Greetings from Naukri.com!

Reference to your concern, we request you to share your email id and contact number so that we can assist you accordingly.

Also, we thank you for contacting us and appreciate you for highlighting the imposter activity to our notice.

We would like to clarify that this call is neither part of Info Edge (India) Limited [Company] or the Naukri.com network of websites (Naukrigulf.com/FirstNaukri.com) nor is it associated with Company or any of its business divisions in any manner. Our name/logo has been used without our knowledge or consent.

You are strongly advised not to provide your personal information / financial information to caller e.g. Credit/Debit card number, CVV number, OTP, etc. Imposter may approach you in any of the below scenarios and induce you in to making a transaction, they may be posing as a:

Scenario 1: Customer service executive on the pretext that since you are not satisfied with services of naukri.com, we are initiating refund. Kindly visit “xxxxxxxnaukri.com” (any similar website) and input your credit/debit card details once and refund will be credited to your account

NAUKRI.COM DOES NOT REQUIRE INPUT OF CREDIT/DEBIT CARD/BANK ACCOUNT DETAILS ETC FOR PROCESSING REFUNDS IF ANY

Scenario 2: Recruiter/consultant arranging for an interview / conducting interview and seeking a payment from you in return for the same

Scenario 3: Recruiter/consultant and promise a guaranteed job offer and you may be asked to make a payment towards the same

Scenario 4: Immigration consultant or an overseas recruiter and promise help with emigration/immigration and ask for money to process visa, etc.

Whatever may be the pretext on which payment is sought be collected from you, please DO NOT PAY any one for helping you find a job or helping you emigrate/immigrate.

For further information, please visit the fraud alert page in Naukri.com. To verify if a call has gone from naukri.com, please visit the Trust and Safety Page on Naukri.com

In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.

Please feel free to revert in case of any query; we would be happy to help you out.

Regards,
Neha Arora
Team - Customer Service
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
E-Mail ID - [protected]@naukri.com

Verified Support

Apr 16, 2022

Naukri.com Customer Care's response Dear Customer,

Greetings from Naukri.com!

At the outset, we thank you for contacting us and appreciate you for highlighting the imposter activity to our notice.

We would like to clarify that this call is neither part of Info Edge (India) Limited [Company] or the Naukri.com network of websites (Naukrigulf.com/FirstNaukri.com) nor is it associated with Company or any of its business divisions in any manner. Our name/logo has been used without our knowledge or consent.

You are strongly advised not to provide your personal information / financial information to caller e.g. Credit/Debit card number, CVV number, OTP, etc. Imposter may approach you in any of the below scenarios and induce you in to making a transaction, they may be posing as a:

Scenario 1: Customer service executive on the pretext that since you are not satisfied with services of naukri.com, we are initiating refund. Kindly visit “xxxxxxxnaukri.com” (any similar website) and input your credit/debit card details once and refund will be credited to your account

NAUKRI.COM DOES NOT REQUIRE INPUT OF CREDIT/DEBIT CARD/BANK ACCOUNT DETAILS ETC FOR PROCESSING REFUNDS IF ANY

Scenario 2: Recruiter/consultant arranging for an interview / conducting interview and seeking a payment from you in return for the same

Scenario 3: Recruiter/consultant and promise a guaranteed job offer and you may be asked to make a payment towards the same

Scenario 4: Immigration consultant or an overseas recruiter and promise help with emigration/immigration and ask for money to process visa, etc.

Whatever may be the pretext on which payment is sought be collected from you, please DO NOT PAY any one for helping you find a job or helping you emigrate/immigrate.

For further information, please visit the fraud alert page in Naukri.com. To verify if a call has gone from naukri.com, please visit the Trust and Safety Page on Naukri.com

In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.

Please feel free to revert in case of any query; we would be happy to help you out.

Thanks & Regards,

Naukri FastForward Customer Service
Info Edge India Ltd.
Toll Free Number[protected] &[protected].30 AM to 6.30 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

I got a call from fast naukri, saying that my resume is short-listed for HPE and asked to pay 1000 for the same. I asked them for 5 min, but they said the call is being recorded so they can't decline the call. I kept it on hold. During hold, suddenly I declined the call. Then I received a message from the same number stating that "So can i cancel ur interview and block your resume for 2 years you can't upload ur resume in any job portal and don't waste our time like this". Is this a true call from Fast Naukri and Will they block my resume?
Mobile number from which I received the call: [protected]

May 15, 2022

Complaint marked as Resolved

Naukri.com customer support has been notified about the posted complaint.

Verified Support

Apr 14, 2022

Naukri.com Customer Care's response Dear Customer,

Greetings from Naukri.com!

Reference to your concern, we request you to share your name, email id and contact number so that we can assist you accordingly.

Also, we thank you for contacting us and appreciate you for highlighting the imposter activity to our notice.

We would like to clarify that this call is neither part of Info Edge (India) Limited [Company] or the Naukri.com network of websites (Naukrigulf.com/FirstNaukri.com) nor is it associated with Company or any of its business divisions in any manner. Our name/logo has been used without our knowledge or consent.

You are strongly advised not to provide your personal information / financial information to caller e.g. Credit/Debit card number, CVV number, OTP, etc. Imposter may approach you in any of the below scenarios and induce you in to making a transaction, they may be posing as a:

Scenario 1: Customer service executive on the pretext that since you are not satisfied with services of naukri.com, we are initiating refund. Kindly visit “xxxxxxxnaukri.com” (any similar website) and input your credit/debit card details once and refund will be credited to your account

NAUKRI.COM DOES NOT REQUIRE INPUT OF CREDIT/DEBIT CARD/BANK ACCOUNT DETAILS ETC FOR PROCESSING REFUNDS IF ANY

Scenario 2: Recruiter/consultant arranging for an interview / conducting interview and seeking a payment from you in return for the same

Scenario 3: Recruiter/consultant and promise a guaranteed job offer and you may be asked to make a payment towards the same

Scenario 4: Immigration consultant or an overseas recruiter and promise help with emigration/immigration and ask for money to process visa, etc.

Whatever may be the pretext on which payment is sought be collected from you, please DO NOT PAY any one for helping you find a job or helping you emigrate/immigrate.

For further information, please visit the fraud alert page in Naukri.com. To verify if a call has gone from naukri.com, please visit the Trust and Safety Page on Naukri.com

In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.

Please feel free to revert in case of any query; we would be happy to help you out.

Regards,
Neha Arora
Team - Customer Service
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
E-Mail ID - [protected]@naukri.com

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have created my Naukri Profile Last week but my photo is not getting approved since then.

Naukri.com customer support has been notified about the posted complaint.

View replies

Naukri.com Customer Care

from Delhi, Delhi

Apr 12, 2022

Verified Support

Dear Surbhi,

Greetings from Naukri.com!

We express our sincere apologies for the displeasure caused to you.

Please share your customer code / registered email-id, in case you are a paid jobseeker, to help us check your profile and address your concerns. Kindly share the details to us on [protected]@naukri.com mentioning "Consumer Complaints" as subject line.

In case you hold a free account with us, kindly mail your concerns to [protected]@naukri.com and respective department will revert to you in 2 working days.

We would like to assure you that Naukri.com prides itself on being customer-centric

Regards,
Neha Arora
Team - Customer Service
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
E-Mail ID - [protected]@naukri.com

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Noida, uttar pradesh

In against of job assurance with Worley parsons, I invested 765000/-. Which I have to get back. But till now its pending . operations manager. On Friday( 08/04/22) Mr.Sumeet Garg assured me to return my full and final amont for which he collected 59000/- RTGS charges. But he also failed to keep his words. Till now he is not responding.

Naukri.com customer support has been notified about the posted complaint.

View replies

Naukri.com Customer Care

from Delhi, Delhi

Apr 11, 2022

Verified Support

Dear Ramangowda,

Greetings from Naukri.com!

Reference to your concern, we request you to share your email id and contact number so that we can assist you accordingly.

Also, we thank you for contacting us and appreciate you for highlighting the imposter activity to our notice.

We would like to clarify that this call is neither part of Info Edge (India) Limited [Company] or the Naukri.com network of websites (Naukrigulf.com/FirstNaukri.com) nor is it associated with Company or any of its business divisions in any manner. Our name/logo has been used without our knowledge or consent.

You are strongly advised not to provide your personal information / financial information to caller e.g. Credit/Debit card number, CVV number, OTP, etc. Imposter may approach you in any of the below scenarios and induce you in to making a transaction, they may be posing as a:

Scenario 1: Customer service executive on the pretext that since you are not satisfied with services of naukri.com, we are initiating refund. Kindly visit “xxxxxxxnaukri.com” (any similar website) and input your credit/debit card details once and refund will be credited to your account

NAUKRI.COM DOES NOT REQUIRE INPUT OF CREDIT/DEBIT CARD/BANK ACCOUNT DETAILS ETC FOR PROCESSING REFUNDS IF ANY

Scenario 2: Recruiter/consultant arranging for an interview / conducting interview and seeking a payment from you in return for the same

Scenario 3: Recruiter/consultant and promise a guaranteed job offer and you may be asked to make a payment towards the same

Scenario 4: Immigration consultant or an overseas recruiter and promise help with emigration/immigration and ask for money to process visa, etc.

Whatever may be the pretext on which payment is sought be collected from you, please DO NOT PAY any one for helping you find a job or helping you emigrate/immigrate.

For further information, please visit the fraud alert page in Naukri.com. To verify if a call has gone from naukri.com, please visit the Trust and Safety Page on Naukri.com

In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.

Please feel free to revert in case of any query; we would be happy to help you out.

Regards,
Neha Arora
Team - Customer Service
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
E-Mail ID - [protected]@naukri.com

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Uttrakhand

I have received the call from naukari.com and share the link, regarding get the job. When open the link told me filled form fees is 25 rupees I fill this form and after happen me my money lost 25k from my account.
Please refund my amount

Naukri.com customer support has been notified about the posted complaint.

View replies

Naukri.com Customer Care

from Delhi, Delhi

Apr 11, 2022

Verified Support

Dear Virbhan Singh,

Greetings from Naukri.com!

Reference to your concern, we request you to share your email id and contact number so that we can assist you accordingly.

Also, we thank you for contacting us and appreciate you for highlighting the imposter activity to our notice.

We would like to clarify that this call is neither part of Info Edge (India) Limited [Company] or the Naukri.com network of websites (Naukrigulf.com/FirstNaukri.com) nor is it associated with Company or any of its business divisions in any manner. Our name/logo has been used without our knowledge or consent.

You are strongly advised not to provide your personal information / financial information to caller e.g. Credit/Debit card number, CVV number, OTP, etc. Imposter may approach you in any of the below scenarios and induce you in to making a transaction, they may be posing as a:

Scenario 1: Customer service executive on the pretext that since you are not satisfied with services of naukri.com, we are initiating refund. Kindly visit “xxxxxxxnaukri.com” (any similar website) and input your credit/debit card details once and refund will be credited to your account

NAUKRI.COM DOES NOT REQUIRE INPUT OF CREDIT/DEBIT CARD/BANK ACCOUNT DETAILS ETC FOR PROCESSING REFUNDS IF ANY

Scenario 2: Recruiter/consultant arranging for an interview / conducting interview and seeking a payment from you in return for the same

Scenario 3: Recruiter/consultant and promise a guaranteed job offer and you may be asked to make a payment towards the same

Scenario 4: Immigration consultant or an overseas recruiter and promise help with emigration/immigration and ask for money to process visa, etc.

Whatever may be the pretext on which payment is sought be collected from you, please DO NOT PAY any one for helping you find a job or helping you emigrate/immigrate.

For further information, please visit the fraud alert page in Naukri.com. To verify if a call has gone from naukri.com, please visit the Trust and Safety Page on Naukri.com

In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.

Please feel free to revert in case of any query; we would be happy to help you out.

Regards,
Neha Arora
Team - Customer Service
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
E-Mail ID - [protected]@naukri.com

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Hyderabad

I have paid rs.1840 for the naukri paid services. But i dis not received any services customer care executive is telling that I didn’t paid the amount.
Could you please refund my amount or provide paid services

May 12, 2022

Complaint marked as Resolved

Naukri.com customer support has been notified about the posted complaint.

Apr 09, 2022

Updated by Santhoshini vodlagoni I have paid rs.1840 for the naukri paid services. But i dis not received any services customer care executive is telling that I didn’t paid the amount.
Could you please refund my amount or provide paid services

Verified Support

Apr 11, 2022

Naukri.com Customer Care's response Dear Santhoshini,

Greetings from Naukri.com!

We express our sincere apologies for the displeasure caused to you.

Please share your customer code / registered email-id to help us check your profile and address your concerns. Kindly share the details to us on [protected]@naukri.com mentioning "Consumer Complaints" as subject line.

We would like to assure you that Naukri.com prides itself on being customer-centric

Regards,
Neha Arora
Team - Customer Service
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
E-Mail ID - [protected]@naukri.com

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

They charged 5050 INR for in mail and sms job alerts . Sms services not active since 2 weeks and when I escalated it multiple times every time they send automailer and no resolution.

Naukri.com customer support has been notified about the posted complaint.

View replies

Naukri.com Customer Care

from Delhi, Delhi

Apr 11, 2022

Verified Support

Dear Customer,

Greetings from Naukri.com!

We express our sincere apologies for the displeasure caused to you.

Please share your customer code / registered email-id to help us check your profile and address your concerns. Kindly share the details to us on [protected]@naukri.com mentioning "Consumer Complaints" as subject line.

We would like to assure you that Naukri.com prides itself on being customer-centric

Regards,
Neha Arora
Team - Customer Service
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
E-Mail ID - [protected]@naukri.com

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Website: Naukri.com

So i got a call from a girl name Neha sharma claiming she’s from naukri.com offered me a job in Samsung but to further proceed as a security amt she asked me money of 1000 rs. Ans after paying i try to call back they are not answering my phone call in deed they cut the call so they are fraudsters.
I have there contact number-[protected]
Name - neha sharma

May 12, 2022

Complaint marked as Resolved

Naukri.com customer support has been notified about the posted complaint.

Verified Support

Apr 11, 2022

Naukri.com Customer Care's response Dear Customer,

Greetings from Naukri.com!

Reference to your concern, we request you to share your name, email id and contact number so that we can assist you accordingly.

Also, we thank you for contacting us and appreciate you for highlighting the imposter activity to our notice.

We would like to clarify that this call is neither part of Info Edge (India) Limited [Company] or the Naukri.com network of websites (Naukrigulf.com/FirstNaukri.com) nor is it associated with Company or any of its business divisions in any manner. Our name/logo has been used without our knowledge or consent.

You are strongly advised not to provide your personal information / financial information to caller e.g. Credit/Debit card number, CVV number, OTP, etc. Imposter may approach you in any of the below scenarios and induce you in to making a transaction, they may be posing as a:

Scenario 1: Customer service executive on the pretext that since you are not satisfied with services of naukri.com, we are initiating refund. Kindly visit “xxxxxxxnaukri.com” (any similar website) and input your credit/debit card details once and refund will be credited to your account

NAUKRI.COM DOES NOT REQUIRE INPUT OF CREDIT/DEBIT CARD/BANK ACCOUNT DETAILS ETC FOR PROCESSING REFUNDS IF ANY

Scenario 2: Recruiter/consultant arranging for an interview / conducting interview and seeking a payment from you in return for the same

Scenario 3: Recruiter/consultant and promise a guaranteed job offer and you may be asked to make a payment towards the same

Scenario 4: Immigration consultant or an overseas recruiter and promise help with emigration/immigration and ask for money to process visa, etc.

Whatever may be the pretext on which payment is sought be collected from you, please DO NOT PAY any one for helping you find a job or helping you emigrate/immigrate.

For further information, please visit the fraud alert page in Naukri.com. To verify if a call has gone from naukri.com, please visit the Trust and Safety Page on Naukri.com

In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.

Please feel free to revert in case of any query; we would be happy to help you out.

Regards,
Neha Arora
Team - Customer Service
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
E-Mail ID - [protected]@naukri.com

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Eon technologies bangalore

Please listen to the way the hr how she speaks to candidate& the way she addresses a candidate

Naukri.com customer support has been notified about the posted complaint.

View replies

Naukri.com Customer Care

from Delhi, Delhi

Apr 8, 2022

Verified Support

Dear Dave,

Greetings from Naukri.com!

We express our sincere apologies for the displeasure caused to you.

Reference to your concern, we request you to elaborate a little further to help us resolve and assist you in your job search

We would like to assure you that Naukri.com prides itself on being customer-centric

Regards,
Neha Arora
Team - Customer Service
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
E-Mail ID - [protected]@naukri.com

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Hi,
I got a call from naukri.com asking for making payment of rs. 5000 towards job offer. Please suggest if i shall pay them

Apr 20, 2023

Complaint marked as Resolved

Naukri.com customer support has been notified about the posted complaint.

View replies

Naukri.com Customer Care

from Delhi, Delhi

Apr 7, 2022

Verified Support

Dear Customer,

Greetings from Naukri.com!

Reference to your concern, we request you to share your name, email id and contact number so that we can assist you accordingly.

Also, we thank you for contacting us and appreciate you for highlighting the imposter activity to our notice.

We would like to clarify that this call is neither part of Info Edge (India) Limited [Company] or the Naukri.com network of websites (Naukrigulf.com/FirstNaukri.com) nor is it associated with Company or any of its business divisions in any manner. Our name/logo has been used without our knowledge or consent.

You are strongly advised not to provide your personal information / financial information to caller e.g. Credit/Debit card number, CVV number, OTP, etc. Imposter may approach you in any of the below scenarios and induce you in to making a transaction, they may be posing as a:

Scenario 1: Customer service executive on the pretext that since you are not satisfied with services of naukri.com, we are initiating refund. Kindly visit “xxxxxxxnaukri.com” (any similar website) and input your credit/debit card details once and refund will be credited to your account

NAUKRI.COM DOES NOT REQUIRE INPUT OF CREDIT/DEBIT CARD/BANK ACCOUNT DETAILS ETC FOR PROCESSING REFUNDS IF ANY

Scenario 2: Recruiter/consultant arranging for an interview / conducting interview and seeking a payment from you in return for the same

Scenario 3: Recruiter/consultant and promise a guaranteed job offer and you may be asked to make a payment towards the same

Scenario 4: Immigration consultant or an overseas recruiter and promise help with emigration/immigration and ask for money to process visa, etc.

Whatever may be the pretext on which payment is sought be collected from you, please DO NOT PAY any one for helping you find a job or helping you emigrate/immigrate.

For further information, please visit the fraud alert page in Naukri.com. To verify if a call has gone from naukri.com, please visit the Trust and Safety Page on Naukri.com

In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.

Please feel free to revert in case of any query; we would be happy to help you out.

Regards,
Neha Arora
Team - Customer Service
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
E-Mail ID - [protected]@naukri.com

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Dear Naukri

Kind Attention Subnita Sarkar

In spite of repeated request no attention has been given to our account while we are holding its membership for the last several years. The turnover of Naukri.com is so high that every time we address our problem the next moment the employee of Naukri changed. They only approach us when our membership is going to finish and they wanted renewal. They will sleep in between and will approach us the next year and in between the whole year they are gone.

Really pathetic.

Regards

Rajeev Varma
[protected] & [protected]

General Manager - HR & Administration

Naukri.com customer support has been notified about the posted complaint.

View replies

Naukri.com Customer Care

from Delhi, Delhi

Apr 5, 2022

Verified Support

Dear Rajeev,

Greetings from Naukri.com!

We express our sincere apologies for the displeasure caused to you.

Please share your customer code / registered email-id, in case you are a paid jobseeker, to help us check your profile and address your concerns. Kindly share the details to us on [protected]@naukri.com mentioning "Consumer Complaints" as subject line.

In case you hold a free account with us, kindly mail your concerns to [protected]@naukri.com and respective department will revert to you in 2 working days.

Further, if you are a recruiter, we request you to write to us at [protected]@naukri.com or can call us on our toll free number[protected].

We would like to assure you that Naukri.com prides itself on being customer-centric

Regards,
Neha Arora
Team - Customer Service
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
E-Mail ID - [protected]@naukri.com

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Hi,
My name is Divya P. I have made a profile on naukri.com but on my profile, my profile photo is not approved. Please approve my profile pic so that recruiter can able to see my pic and the chances of getting placed in a company can be increased. Please approve my profile pic as early as possible.

Email id : [protected]@gmail.com
Contact no : [protected]

May 6, 2022

Complaint marked as Resolved

Naukri.com customer support has been notified about the posted complaint.

Verified Support

Apr 05, 2022

Naukri.com Customer Care's response Dear Divya,

Greetings from Naukri.com!

We express our sincere apologies for the displeasure caused to you.

Please share your customer code / registered email-id, in case you are a paid jobseeker, to help us check your profile and address your concerns. Kindly share the details to us on [protected]@naukri.com mentioning "Consumer Complaints" as subject line.

In case you hold a free account with us, kindly mail your concerns to [protected]@naukri.com and respective department will revert to you in 2 working days.

We would like to assure you that Naukri.com prides itself on being customer-centric

Regards,
Neha Arora
Team - Customer Service
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
E-Mail ID - [protected]@naukri.com

Helpful

Found this helpful?

Write a comment

Comment Guidelines

Hello Team,

My husband paid for the naukri premium and the money got deducted from his account but still I am not getting the paid service. Please refund the money or provide the paid service.

Husband’s number : [protected]

Money deduction sms : Your Citibank A/c has been debited with INR 832.00 on 28-MAR-2022 at 12:37 and account retail.naukri.[protected]@hdfcbank has been credited. UPI Ref no.[protected]

Apr 29, 2022

Complaint marked as Resolved

Naukri.com customer support has been notified about the posted complaint.

Verified Support

Mar 28, 2022

Naukri.com Customer Care's response Dear Customer,

We regret to say that we are unable to check details with the contact number mentioned. Request you to share the customer code or registered email id in order to check the account details so that we can assist you accordingly.

Regards,
Team – naukri.com

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

A girl called me and said calling from naukri recruitment service.for scheduling interview for top MNC'S like IBM & etc.then shared link in WhatsApp for interview form with payment of 20rs for SECURITY REASONS.i asked to share interview link in mail via Naukri Official mail.so she said no for mail only in WhatsApp only.but she shared link in WhatsApp that is

Link : https://naukrizindia.in/apply

above mentioned mail is not a **Naukri**.so that is a fake or spammer or fraudulent link and she is called from a private number That also not a official number.

phone number : [protected]

this also not a official number. so kindly take action as soon as possible to control this spammers.

May 4, 2022

Complaint marked as Resolved

Naukri.com customer support has been notified about the posted complaint.

Verified Support

Mar 29, 2022

Naukri.com Customer Care's response Dear Customer,

Greetings from Naukri.com!

Reference to your concern, we request you to share your name, email id and contact number so that we can assist you accordingly.

Also, we thank you for contacting us and appreciate you for highlighting the imposter activity to our notice.

We would like to clarify that this call is neither part of Info Edge (India) Limited [Company] or the Naukri.com network of websites (Naukrigulf.com/FirstNaukri.com) nor is it associated with Company or any of its business divisions in any manner. Our name/logo has been used without our knowledge or consent.

You are strongly advised not to provide your personal information / financial information to caller e.g. Credit/Debit card number, CVV number, OTP, etc. Imposter may approach you in any of the below scenarios and induce you in to making a transaction, they may be posing as a:

Scenario 1: Customer service executive on the pretext that since you are not satisfied with services of naukri.com, we are initiating refund. Kindly visit “xxxxxxxnaukri.com” (any similar website) and input your credit/debit card details once and refund will be credited to your account

NAUKRI.COM DOES NOT REQUIRE INPUT OF CREDIT/DEBIT CARD/BANK ACCOUNT DETAILS ETC FOR PROCESSING REFUNDS IF ANY

Scenario 2: Recruiter/consultant arranging for an interview / conducting interview and seeking a payment from you in return for the same

Scenario 3: Recruiter/consultant and promise a guaranteed job offer and you may be asked to make a payment towards the same

Scenario 4: Immigration consultant or an overseas recruiter and promise help with emigration/immigration and ask for money to process visa, etc.

Whatever may be the pretext on which payment is sought be collected from you, please DO NOT PAY any one for helping you find a job or helping you emigrate/immigrate.

For further information, please visit the fraud alert page in Naukri.com. To verify if a call has gone from naukri.com, please visit the Trust and Safety Page on Naukri.com

In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.

Please feel free to revert in case of any query; we would be happy to help you out.

Regards,
Neha Arora
Team - Customer Service
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
E-Mail ID - [protected]@naukri.com

Naukri.com Complaints & Reviews

File a complaint to Naukri.com

Naukri.com reviews & complaints page 29

Profile Photo shows approval pending

Post your Comment

Amount taken from me for job purpose

Post your Comment

I got a call saying that they are from fast naukri and asking to deposit 1000 for interview with HPE

Post your Comment

Profile Photo is not getting approve

Post your Comment

Not getting payment of 750000/-

Post your Comment

Fraud call from naukari.com

Post your Comment

Money got deducted my account but did not received paid services

Post your Comment

Service not delivered

Post your Comment

Not refunding the money

Post your Comment

Rude HR

Post your Comment

Got a call from naukri

Post your Comment

Payment given but no applicant applied

Post your Comment

My Photo Approval Pending

Post your Comment

Fraud alert regarding Job selection

Post your Comment

Way of talking

Post your Comment

Reg. Indecent behavior of employee by call

Post your Comment

Not able to apply for jobs on naukri portal

Post your Comment

I am complaining about money laundering

Post your Comment

Money getting deducted from my account but paid service is still not provided

Post your Comment

Money spammers with fake recruitment service

Post your Comment

Related businesses