Naukri.com
Info Edge (India) Ltd.
Customer satisfaction rating: 68%
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2016
COMPLAINTS
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Naukri.com Customer Care

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Address
A-88, Sector-2
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India - 201301

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
606
down
275
up
250
down
158

Phone:
Phone:
up
265
down
120

Mobile:
Mobile:
up
439
down
175

Additional info
Ahmedabad
203 & 204, Shitiratna, Panchvati Circle, C.G. Road, Ahmedabad - 380006

Aurangabad
H.S.Kandi Centre, 2nd Floor, Central Wing, Above IndusInd Bank, Jalna Road, Aurangabad - 431005

Bangalore
N 901-902, Manipal Center, Dickenson Road, Bangalore – 560042

Bangalore (Koramangla)
127, 1st Floor, Raheja Arcade, 5th Block, Koramangla Industrial Layout, Bangalore - 560095

Baroda
302, Soho Complex, Malhar Point Cross Roads, Old Padra Road, Vadodara - 390020

Bhopal
Ground Floor 2, Harrison House, 6 Malviya Nagar, Bhopal (M.P)

Bhubaneswar
D-5, 5th Floor, Metro House, Vani Vihar Square (Opp Utkal University), Bhubaneswar - 751007

Chennai
1-H, Gee Gee Emerald 151, Village Road Nungambakkam, Chennai - 600 034

Chandigarh
1st Floor, SCO 14-15, Sector 9-D, Madhya Marg, Chandigarh - 160017

Coimbatore
95-A, Vyshnav Building Race Course, Coimbatore - 641018, Tamil Nadu

Delhi Connaught Place
GF-4, Indra Prakash Building, 21 Barakhamba Road, CP, New Delhi- 110001

Delhi Pitampura
801, 8th Floor, ITL Twin Towers, B-09, Netaji Subhash Place, Opp.Wazirpur District Centre, Pitampura, Delhi,

Delhi Pitampura
1011, 10th Floor, Pearls Best Heights-II, Plot No.C-09, Netaji Subhash Place, Pitampura, New Delhi-110034

Gurgaon
809, DLF Galleria, DLF Phase IV, Gurgaon, Haryana - 122002

Hyderabad
6-3-1192/1/1, Office No:113 To 115, 3rd Block, 1st Floor, White House, Kundan bagh, Beside Life Style, Begumpet, Hyderabad - 500026

Kolkata
224 A J C Bose Road, Krishna Building - 1st Floor,
Module # 107 & 108 (Near Beckbagan Crossing), Kolkata - 700017

Kolkata
Office no – 5, First Floor, 38 Gariahat Road South, Kolkata-700031

Lucknow
A-1, 2nd Floor, Dube Chamber, Sapru Marg, Lucknow - 226001

Ludhiana
First Floor, Navrang Complex, Opp. Feroze Gandhi Market, B-XX-2707, Pakhowal Road, Ludhiana - 141001

Madurai
13th Room, 2nd Floor, Vishnu Plaza, Plot No. 10, 80 Feet Road, Annanagar, Madurai - 625020

Mumbai Andheri-E
216-222, 2nd Floor, Chintamani Plaza, Andheri-Kurla Road, Chakala, Opp. CineMagic Theatre, Andheri-E, Mumbai- 400099

Mumbai Vashi
1401, 1402 & 1403, Maithilis Signet, 14th Floor, Plot No. 39/4, Sec. 30 A, Vashi, Navi Mumbai - 400705

Mumbai Worli
203, 2nd Floor, Sumer Kendra, Pandurang Budukar Marg, Worli, Mumbai - 400018

Mysore
No: 2/A, Opposite Sharada TVS, Adichunchanagiri Road, JTK Layout, 5th Phase, Kuvempu Nagar, Mysore - 570023

Nagpur
F-9, Phase-II, Achraj Towers, Chindwara Road, Sadar, Nagpur - 13,

Nashik
B-8, Kusum Pushpa Apartment, Opp. Dairy Don, College Road, Nashik - 422005,

Pondicherry
No 14, ECR Road, 1st Floor, Kottupalayam, Opp to Latha Steels Pondicherry - 605008

Pune
2nd Floor, Unit No. 202 & 203, Gera Sterling (Above Hot Breads), Koregaon Park, North Main Road, Pune 411001

Pune (Chinchwad)
1st Floor, Primere Plaza, CTS No. 4510, 4513, Bombay Pune Road, Chinchwad,Pune 411019

Raipur
F-Q, DM Plaza, Opp. Surana Bhawan, Near Rajiv Gandhi Chowk, Chota Para, Near Fire Station - Raipur - 492001 (Chattisgarh)

Rajkot
A-2, 5th Floor "Pramukh Swami Arcade", Malviya Chowk, Dr. Yagnik Road, Rajkot

Surat
303, 3rd Floor, K.G. House, Above RBS Bank, Opp Citi Bank, Ghod Dod Road, Surat - 395007

Trivandrum
3rd Floor, Megabyte Royal Business Centre, Kariampanal Statue Avenue, Statue, Trivandrum - 695 023

Visakhapatnam
C-6, 2nd Floor, Pavan Palace, Dwarkanagar, Near 'V' Square, Visakhapatnam - 530016 (A.P)

Vizag
C-6, 2nd Floor, Pavan Palace, Opp TSR Complex, Station Road, Dwarakanagar, Visakhapatnam - 530016,

View More Information...

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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68%
Complaints
2016
Pending
218
Resolved
1285
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Naukri.com Complaints & Reviews

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I received a call from naukri.com saying that if you don't pay for the registering fees we are going cancel your profile,...
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Dear sir/ma'am

I received a fake call in your name which assured me for the job. They gave me this link https://naukriintros.in/pay.php...
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Naukri.com — Fraud job posts [Resolved]

I have received a call from a person on[protected] that he/she is an employee from naukri.com and told me that you have been...
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On 15/06/2021 4.10 PM, I got call from [protected] from naukri.com and they telling me that my cv has been shortlisted for...
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Received a call from naukri telling that deloitte us is interested in my profile and they would like to recruit me asap.br...
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I received a call on June 21, 2021. The number was [protected]. They called me for completing and verifying the profile so...
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Naukri.com — Not Refund money [Resolved]

I got a call from employee from Naukri.com he told me Regarding the your CV is shortlisted for samsung company I paid an amount...
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On 16/06/2021, I got a call from a number. She said she is from naukri.com and my CV has been selected for a job and an interview...
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I have been frauded of Rs.8115 by one of your staff Priyanshi Sharma contact no.[protected]...
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Hi,

I got a call Vineet Gupta claiming he is from naukri.com and asked me to pay 2000 as a security deposit...
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On 16/06/2021, I got a call from a number [protected]. She said she is Neha from naukri.com and my CV (Ref.id. 23567858br...
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I have taken the paid service (for the third time) on 10th June with all three Job services.

I have been trying to call the sales guy to activate the direct to employer service and know the usage. So far no one has responded to my query and this sales guy is not responding to my call.

I always have a good impression about your service but this time the client service is too pathetic.

The name of the sakes guys is Radhika Sharma (Fast Forward Sales)

Please arrange a call back to activate the service and walkthrough how to use the service effectively.

Thanks and awaiting your response.
Jun 17, 2021

Complaint Status

Naukri.com customer support has been notified about the posted complaint.
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    I got a call from girl named anjali sharma and they have taken huge amount from me and nor they aren't refunding it.
    Jun 16, 2021

    Complaint Status

    Naukri.com customer support has been notified about the posted complaint.
    Dear  Customer,
    Greetings from Naukri.com!
    At the outset, we thank you for contacting us and appreciate you for highlighting the imposter activity to our notice.
    We would like to clarify that “xxxxxxnaukri.com" (Any other similar website) is neither part of Info Edge (India) Limited [Company] or the Naukri.com network of websites (Naukrigulf.com/FirstNaukri.com) nor is it associated with Company or any of its business divisions in any manner. Our name/logo has been used without our knowledge or consent.
    You are strongly advised not to provide your personal information / financial information to caller e.g. Credit/Debit card number, CVV number, OTP, etc. Imposter may approach you in any of the below scenarios and induce you in to making a transaction, they may be posing as a:
    Scenario 1: Customer service executive on the pretext that since you are not satisfied with services of naukri.com, we are initiating refund. Kindly visit “xxxxxxxnaukri.com” (any similar website) and input your credit/debit card details once and refund will be credited to your account
    NAUKRI.COM DOES NOT REQUIRE INPUT OF CREDIT/DEBIT CARD/BANK ACCOUNT DETAILS ETC FOR PROCESSING REFUNDS IF ANY
    Scenario 2: Recruiter/consultant arranging for an interview / conducting interview and seeking a payment from you in return for the same
    Scenario 3: Recruiter/consultant and promise a guaranteed job offer and you may be asked to make a payment towards the same
    Scenario 4: Immigration consultant or an overseas recruiter and promise help with emigration/immigration and ask for money to process visa, etc.
    Whatever may be the pretext on which payment is sought be collected from you, please DO NOT PAY any one for helping you find a job or helping you emigrate/immigrate.
    For further information, please visit the fraud alert page in Naukri.com. To verify if a call has gone from naukri.com, please visit the Trust and Safety Page on Naukri.com
    In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.
    Please feel free to revert in case of any query; we would be happy to help you out.
    Thanks & Regards,

    Naukri FastForward Customer Service
    Info Edge India Ltd.
    Toll Free Number[protected] &[protected].30 AM to 6.30 PM IST)
    UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
    International Clients[protected]:30 AM to 6:00 PM)
    Escalation : In case of your unresolved concern, please escalate to [protected]@naukri.com
    Dear Pravrashi Jain,

    Greetings from Naukri.com!

    Reference to your concern, we request you to share the name and contact of the person and elaborate the discussion you had with him so that we can investigate on the same.

    Regards,
    Neha Arora
    Team - Customer Service
    Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
    UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
    International Clients[protected]:30 AM to 6:00 PM)
    E-Mail ID - [protected]@naukri.com
    2 Comments
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      I received a call from a recruiter from Naukri saying my profile has been short listed for Byjus and Unacademy and asked me to login to naukrijob.site using my credentials and asked me to pay Rs 10 for filling an application form. When I entered my card details for payment, Rs 10, 000 got deducted. When I told the person he asked me to go to account and click on refund as the wrong amount was deducted due to 404 error and when I clicked on refund and entered OTP I lost another Rs 10000. So I lost total Rs 20000 in just 10 mins.
      Jun 16, 2021

      Complaint Status

      Naukri.com customer support has been notified about the posted complaint.
      Dear Neha,

      Greetings from Naukri.com!

      We express our sincere apologies for the displeasure caused to you.

      Please share your customer code / registered email-id, in case you are a paid jobseeker, to help us check your profile and address your concerns. Kindly share the details to us on [protected]@naukri.com mentioning "Consumer Complaints" as Subject line.

      In case you hold a free account with us, kindly mail your concerns to [protected]@naukri.com and respective department will revert to you in 2 working days.

      We would like to assure you that Naukri.com prides itself on being customer-centric

      Regards,
      Naukri FastForward Customer Service
      Info Edge India Ltd.
      Toll Free Number[protected] &[protected].30 AM to 6.30 PM IST)
      UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
      International Clients[protected]:30 AM to 6:00 PM)
      Dear Neha Ashok,

      Greetings from Naukri.com!

      At the outset, we thank you for contacting us and appreciate you for highlighting the imposter activity to our notice.

      We would like to clarify that “naurkijob.site" (Any other similar website) is neither part of Info Edge (India) Limited [Company] or the Naukri.com network of websites (Naukrigulf.com/FirstNaukri.com) nor is it associated with Company or any of its business divisions in any manner. Our name/logo has been used without our knowledge or consent.

      You are strongly advised not to provide your personal information / financial information to caller e.g. Credit/Debit card number, CVV number, OTP, etc. Imposter may approach you in any of the below scenarios and induce you in to making a transaction, they may be posing as a:

      Scenario 1:    Customer service executive on the pretext that since you are not satisfied with services of naukri.com, we are initiating refund. Kindly visit “xxxxxxxnaukri.com” (any similar website) and input your credit/debit card details once and refund will be credited to your account

      NAUKRI.COM DOES NOT REQUIRE INPUT OF CREDIT/DEBIT CARD/BANK ACCOUNT DETAILS ETC FOR PROCESSING REFUNDS IF ANY

      Scenario 2:     Recruiter/consultant arranging for an interview / conducting interview and seeking a payment from you in return for the same

      Scenario 3:     Recruiter/consultant and promise a guaranteed job offer and you may be asked to make a payment towards the same

      Scenario 4:     Immigration consultant or an overseas recruiter and promise help with emigration/immigration and ask for money to process visa, etc.

      Whatever may be the pretext on which payment is sought be collected from you, please DO NOT PAY any one for helping you find a job or helping you emigrate/immigrate.

      For further information, please visit the fraud alert page in Naukri.com. To verify if a call has gone from naukri.com, please visit the Trust and Safety Page on Naukri.com

      In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.

      Please feel free to revert in case of any query; we would be happy to help you out.

      Regards,
      Neha Arora
      Team - Customer Service
      Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
      UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
      International Clients[protected]:30 AM to 6:00 PM)
      E-Mail ID - [protected]@naukri.com
      2 Comments
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        [Resolved]

        Please note that from last 6 month I am daily apply jobs from your portal but not a single call or mail received from recruiter. Why if your site is not capable than remove from net.

        WHY PLEASE GIVE REASON SO I CAN DISCONTINUE TO VIEW YOUR APP.
        Aug 5, 2021
        Complaint marked as Resolved 
        Jun 14, 2021

        Complaint Status

        Naukri.com customer support has been notified about the posted complaint.
        Dear Anand A Chauhan,

        Greetings from Naukri.com!

        We express our sincere apologies for the displeasure caused to you.

        Please share your customer code / registered email-id, in case you are a paid jobseeker, to help us check your profile and address your concerns. Kindly share the details to us on [protected]@naukri.com mentioning "Consumer Complaints" as Subject line.

        In case you hold a free account with us, kindly mail your concerns to [protected]@naukri.com and respective department will revert to you in 2 working days.

        We would like to assure you that Naukri.com prides itself on being customer-centric

        Regards,
        Naukri FastForward Customer Service
        Info Edge India Ltd.
        Toll Free Number[protected] &[protected].30 AM to 6.30 PM IST)
        UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
        International Clients[protected]:30 AM to 6:00 PM)
        1 Comment
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          We are requesting, please intervene and make sure resolve this issue today itself,
          Since Morning at 11:01 A.M. receive...
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          MY NAME IS SARAVANA MOHAN, on Saturday morning around 11.10 in the morning i received a call from Mr. Rohan from Mobile number...
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          [Resolved]

          I have a valid mobile number and i get OTP from diffrent platform but when i want to register mobile number on my NAUKRI PROFILE i didn, t get OTP
          MY Valid mobile number is [protected]
          Aug 5, 2021
          Complaint marked as Resolved 
          Jun 12, 2021

          Complaint Status

          Naukri.com customer support has been notified about the posted complaint.
          Dear Customer,

          Greetings from Naukri.com!

          We express our sincere apologies for the displeasure caused to you.

          Please share your customer code / registered email-id, in case you are a paid jobseeker, to help us check your profile and address your concerns. Kindly share the details to us on [protected]@naukri.com mentioning "Consumer Complaints" as Subject line.

          In case you hold a free account with us, kindly mail your concerns to [protected]@naukri.com and respective department will revert to you in 2 working days.

          We would like to assure you that Naukri.com prides itself on being customer-centric.

          Regards,
          Naukri FastForward Customer Service
          Info Edge India Ltd.
          Toll Free Number[protected] &[protected].30 AM to 6.30 PM IST)
          UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
          International Clients[protected]:30 AM to 6:00 PM)
          1 Comment
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            I want to submit Complaint Positive Review Neutral Comment
            code
            I got a call from a lady from naukri.com and she provided me with information that my resume has been shortlisted in one of...
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