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One97 Communications Complaints & Reviews

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Updated: Jan 21, 2026
Complaints 1249
Resolved
105
Unresolved
1144
Bad 😕 It seems that One97 Communications has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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One97 Communications reviews & complaints page 2

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D
[email protected]
Jun 7, 2023
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My paytm Post paid limit was 10000 and i was not able to pay the amount because of hospitalization and 31st May i have paid 6500 balance I have to pay 5485 rs. but recovery agenst asked bme to opay balance on 7th June itself otherwise my file will move to field .Then i informed that on or befor 30th June I will clear the dues. For delayed payment they have charged 1198 Rs. Finance charges . Today I have received message they will block my UPI and i cant use UPI and auto debit also will happen. So i jjust want to know did paytm have the authority to block my UPI .
One97 Communications customer support has been notified about the posted complaint.
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    D
    [email protected]
    Jun 7, 2023
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    My post paid limit is 10000 .Because of hospitalization I was not able to pay Postpaid bill on time so they charges 1985.63 Rs.
    And on 31st May i have paid 6500 I informed them that balance 5485.63 i will pay on or before this month end but the collection agent is asking to pay today 7th of June itself and on 7th I have received whatsapp message that My UPI will block earliest and i cant use anymore and auto debit will happen from my UPI.

    first they send message without name of the financial institution or from where they are messaging.

    Its a harassment only.
    One97 Communications customer support has been notified about the posted complaint.
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      C
      Capapie
      from MUMBAI, Maharashtra
      Jun 6, 2023
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      Address: Ground floor, Plot No A 268/2, Wagle Estate, Road No 16A, Thane, Maharashtra, 400604

      Company gst registration required to be done for paytm swipe machine purchased

      paytm swipe machine details are as follows -
      merchant id - EbmMuk[protected]
      device id[protected]

      our gst number is 27ajrpr8676d1ze
      One97 Communications customer support has been notified about the posted complaint.
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        S
        SharmaDdn123
        from Noida, Uttar Pradesh
        Jun 6, 2023
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        Address: B 121, Sector, Noida, Uttar Pradesh, 201301

        Dear sir,

        I resigned on 15/12/2023 from Paytm company as Group Leader with Proper 15 Days notice period and at that time My Inventory was 0 which means Every assets ( including Soundbox Unmapped & Available Devices )was returned to company by me .

        Stil i got a mail from HR team that i have an outstanding amount of Rs 2045 /- against me as recovery and now i have to pay it back to company for issuance of my relieving letter .

        aslo my last month salary was not paid to me

        Below are my details in company
        i was given wrong information by my seniors to give 15 days notice period

        kindly help me in getting my full & final settlement

        FSE Ecode 35045
        Date Of Joining 16-Mar-22
        Mobile number [protected]
        One97 Communications customer support has been notified about the posted complaint.
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          R
          Rishi3938
          from Patna, Bihar
          May 23, 2023
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          ONE97 COMMUNICATIONS L NOIDA has done an fraud transaction
          this comapy debit my 20000 rs form my main account
          One97 Communications customer support has been notified about the posted complaint.
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            M
            manishere
            May 23, 2023
            Resolved
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            Resolved

            Money stuck in fixed Deposit which was made automatically by the paytm app owned by one 97 communications

            Address: Gaziabad

            I have a paytm Banks account I usually don't store large amount of money in this account, but few days ago I put some money above the limit set for automatic fixed deposit auto sweep feature, and the money above the limit had been automatically put into the fixed deposit. And the Issue is I am not able to withdraw the money to break the fixed deposit in paytm app. It continuously shows error :- "An a redemption is already in progress so can't...
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            S
            shaan cars
            from nashik, Maharashtra
            May 19, 2023
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            Address: E-3 MIDC SATPUR NASHIK

            Transaction are started from[protected] to[protected]

            account number are as below

            [protected]
            [protected]
            [protected]
            [protected]
            [protected]
            [protected]
            [protected]
            [protected]
            [protected]
            [protected]
            [protected]
            [protected]
            [protected]

            share the details of the account holder like name and details
            total 13 account numbers of paytm bank

            and amount debited is - 281543.45
            One97 Communications customer support has been notified about the posted complaint.
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              A
              Aakash Saraswat
              May 19, 2023
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              Dear sir/mam, I was resigning from this company 8 months ago and I was submitted all company devices to Team leader but still I have unable to receive my full and final amount .My employee code is 00865083... please see the matter and clear my full and final payment...
              Thanks
              Aakash Saraswat
              Haridwar
              [protected]
              One97 Communications customer support has been notified about the posted complaint.
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                V
                venkatesh68
                from Hyderabad, Andhra Pradesh
                May 16, 2023
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                I applied a personal loan of 2lakh rupees using Paytm app on May 7 2023, The loan was approved with the loan account no: LXW-M[protected].
                Paytm Loan Account No: PYTMPL_ABFL[protected]
                In the app it is showing that amount was disbursed on same date, but amount was not credited into my Paytm payments bank account.
                Bank name : Paytm payments bank,
                Account number :[protected]
                I tried contacting Paytm customer service but I'm not getting response. so I'm complaining here
                One97 Communications customer support has been notified about the posted complaint.
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                  N
                  Nandan Kyada
                  May 4, 2023
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                  Address: mota varachhha, surat

                  Unauthorized SBI credit card transection in month of November. i have already complaint in SBI credit card customer care and also complaint in RBI portal.
                  One97 Communications customer support has been notified about the posted complaint.
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                    K
                    Kishore@0156
                    from Bankura, West Bengal
                    Apr 30, 2023
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                    Address: Bankura, West Bengal-722205

                    Sir 6700 rupees is debited from my bank account in the name of one97 Communication Ltd. for a wrong transaction. This money is very important for me. Please provide guidance for getting my money back. Coustomer care is not responding. It is always says busy. I dont understand what to do. I should report on cyber crime or police fir. Please help and explain the process
                    One97 Communications customer support has been notified about the posted complaint.
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                      S
                      Shubham7880
                      from Indore, Madhya Pradesh
                      Apr 27, 2023
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                      Dear sir, I cancel my ticket on 24th April.
                      And refund money sent from irctc in one97 bank but i didn’t receive my money
                      One97 Communications customer support has been notified about the posted complaint.
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                        N
                        nsr6
                        Apr 19, 2023
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                        Address: Andhrapradesh

                        Refund my 3906.07 rs which was sent by Acc no-[protected] .
                        One97 Communications customer support has been notified about the posted complaint.
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                          S
                          SohamUtekar
                          Apr 17, 2023
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                          I had made the transaction for my bus ticket through the Paytm payment gateway, my money was debited but when I looked at my reservation it was still unbooked. Wondering if I will get my refund, once I post a complaint on the website through their customer care number but none of them seems to be helpful.
                          One97 Communications customer support has been notified about the posted complaint.
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                            S
                            suketu1803
                            from Ahmedabad, Gujarat
                            Apr 8, 2023
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                            Date of incedent :[protected]

                            i have made payment of adani total gas ltd. through paytm with this one97 today morning the amount is debited from my account but still not credited on adani total gas ltd.
                            details as follows...
                            BIL/ONL/[protected]/One97 Comm/30408125
                            this is my bank statement details of transection...

                            my whatsup no, is [protected]
                            mu email is : [protected]@gmail.com

                            pl. doo need ful
                            One97 Communications customer support has been notified about the posted complaint.
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                              V
                              Veer's
                              from Rewari, Haryana
                              Apr 8, 2023
                              Resolved
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                              Resolved

                              Refund my 33000 Rs which send by Acc.no.-7089499862

                              Address: V.P.O-JUDDI TES.- KOSLI, DIST -REWARI, HARYANA-123302

                              Refund my 33000 RS which send by the Acc.no- [protected]...
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                              A
                              Akhilesh Ravindra Nimsatkar
                              from Nagpur, Maharashtra
                              Mar 30, 2023
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                              Address: Plot No -128,Samadhan Telecom Colony Pratap Nagar, Nagpur -440022

                              Sir please order my return already 1 sound box delivered
                              One97 Communications customer support has been notified about the posted complaint.
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                                M
                                Manav7277
                                from Pilkhuwa, Uttar Pradesh
                                Mar 23, 2023
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                                Sir /Maam i had booked a train ticket on 14th march 2023 from paytm and due to waiting list my ticket is automatically cancelled and my transaction amount has been refunded from IRCTC but I have not receive my payment in my bank account .plz resolve this
                                One97 Communications customer support has been notified about the posted complaint.
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                                  A
                                  Avika62442
                                  from New Delhi, Delhi
                                  Mar 20, 2023
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                                  Address: 1/31 Sadar Bazar Delhi Cantt

                                  Dear team,

                                  I do not use paytm anywhere as a form of payment especially not with my uber account yet every time I book a cab there are deductions to one 97 after paying with my axis bank credit card. can you please stop these deductions and refund my money?
                                  One97 Communications customer support has been notified about the posted complaint.
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                                    M
                                    Mrtm
                                    Mar 18, 2023
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                                    Resolved

                                    Money was deducted from my account????

                                    My money was deducted from my account and 40000 rupees were Transferred to Paytm_ONE97COMMUNICATI. I request you to refund as this transaction was not made by me, or I’ll have to lodge a complaint....
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