[Resolved]  Online Clues — Fraud in my orders

Address:Gurgaon, Haryana, 342001
Website:Onlineclues.com

I orderd 3 jeans, 3 denim shirt and 10 tshirts from this site.. Today I received my order and i checked the order and it was totally disappointing. The order was totally different from the order i have given and now i am trying for return but now site is not accepting return and not replying of my mails . There is no contact number of this site .
I am sending the picture of my mail confirmation and the product i have orderd.
Was this information helpful?
No (0)
Yes (0)
Jun 12, 2016
Complaint marked as Resolved 
Verified Support
May 12, 2016
OnlineClues Customer Care's response
Hello, Greetings from OnlineClues! We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful. Thanks, onlineclues customers care team
Complaint comments 

Comments

Hello, I have ordered for 5 cotton shirts from your site which is of "L" size and of cotton material I believe ... But what I got was some cheap quality clothes of " L"size ... and with different Sizes from Different brand.This is completely unfair !

My order no :OID 45008
AWB no:[protected]
My phone no : [protected]
Mail id : [protected]@yahoo.co.in
And I want to revert my order plzz do help me

Dasthakir.S
very bad quality of materials, and also the mismatching the colour what i have ordered, this online clues seems to lik a fraud company. i wont leave it here. i will complain to consumer court. if they will not refund the amount.
my order no- OID38949
AWB no[protected]
my phone no- [protected]
mail id - [protected]@gmail.com
I ordered London Looks combo 3 stretchable slim fit jeans, I wanna return that product bcoz that product is not good in quality and Size and I have call the custom care also they will not responding my call and I'm going through online return policy formet i have filled but there also not responded correctly return conformation mail or Massage and I want that product will be returned and my money back
I will complain the consumer court they will Not refund the amount.
Product Name:- London looks combo 3 stretchable slim fit jeans.
Tracking No :[protected],
OID No :- 56089,
Orderd date :- 22-Apr-2016,
Mail Id:- [protected]@gmail.com,
Mobil No:- [protected].
I have ordered 5 linen shirts from online clues my order no. Order Id: OID67200

the order received by me is not as per my order, the size of the shirts received by me is 42 but my order is for 44 and further the shirt size is not as per standard size.

I want to return the order or exchange it with the size required.

BILLING ADDRESS

Pavan Kumar
H.no. 3-7- 40, Sainagar colony, Mansoorabad Behind big bazar, lbnagar,
hyderabad - 500068
[protected]
Telangana | IN
Hello onlineclues

I have ordered london looks combo of 3 slim fit jeans pant(3 dif colour of add) on 26.04.2016

I have received consignment about this order yesterday(04.05.2016)

I have faced some problems about this order. ..* size mis matched
* 3 pants are same colour
* very very poor quality o[censored]r products

And yesterday i sent to you a mail with attached photos of reference. And also called you but not responding that visibility o[censored]r contacts no.


Now i want return you back of your delivered products and kindly return back my rs999 amount.

I give you this week time. I need a good solution of this problem.

OID : 67079
AWB :[protected]
Mail id: [protected]@gmail.com
Contact no: [protected]


If your not responding my complaints I'll face legally...

I'll filled case about
* cheating for your customers
* online fraudulent activities
* cyber crimes against society..

I'll get definitely stay order to your online delivery and your business.


@ guy's who are all affected about this onlineclues website.

Write to my mail id your problems and your products photos of reference and everything.

I have an advocate i had discussed with him then only i write this information.


Don't worry guy's they will not responding we will get stay order about them delivery and business..


Thanks and Regards
Duraikannan.
I need to return the order OID72560 which is delivered today . return below reason.

1. The material which is shown in figure is not match with delivered material.
2. Material quality is very disappointing.
3. One of the Shirt is damage.
We will not get what we ordered...one of the bad quality..pls dont order in this online clues website...
how to cancel our order in this site. please tell me
hello sir,
i herbly inform you i ordered 3linen shirt combo worth 699rs. i sent the email to you but you didn't reply me, so please refund my money otherwise i am going to consumer court, they will definitely help me out of this.
piyush saran
order no. - OID99827
no.-[protected]
same here

i have ordered but size is L and need size XL. i have called and emailed @ [protected]@gmail.com quite a few times but no reply

Order no. 93655
SKU code: 3 SHIRTS LINEN

email: [protected]@icai.org

Regards
Chauhan
I ordered combo of 3 Linen shirts. After reading above reviews and reading in detail the refund policies I want to cancel my order (Order ID: OID112346) but there is no option for cancellation. My payment mode is COD.
Please suggest what should I do...
i have ordered 3 linen t-shirts, all very cheap quality the size i ordered was xl and got medium size shirts, color is completely different from the site i have ordered.i need complete refund..orelse i have to file a complaint to consumer court...onlineclues- its a fraud company
i have ordered 3 Lenin shirts from onlineclues.com but i got shirts of zero value.the product which is mentioned is not the actual one which i have got.now i want to return the product .but the onlineclues is not responding.i have send many mails to the onlineclues and try to contact customer care .but they are not replying. i have ordered on 18-april-2016.my order id-OID52995.
AWB CODE[protected] ORDER NO. OID114731

E-Mail address is [protected]@yahoo.coom

I am highly dissatisfied with the services offered to me by the company.

I have made an order no SKU CODE: LL3S6 and want to return it and it is not as per the specifications mentioned on your website.

There is a lot of difference in color and the stuff as per specifications on website. I am not satisfied with the product delivered to me.

Process my request for reverse order pick up as soon as possible.

The proprietor should shut down the website and try something simple.

From:- Sahil Sharma
MOB.- [protected]
I order BRANDED COMBO OF 3 PURE SHIRTS THE STUFF OF THESE SHIRTS IS TOTALLY WORST nd colours is not according to display now I want to return back but they didn't response of my mails all the contact information are fake nd wrong

My OID NO 105671
CONTACT NO [protected]
Jalandhar punjab
If they didn't response now I'll sued against you in consumer Court... totally frustrated from your service lots of complaints against you

Onlineclues — Fraud items,,items other than what i ordered

I have ordered for 3 linen shirts and after i recieved the order, , it is false items by the company,
It is cheap quality
I just want the onlineclues team to contact me and accept my return so that i can order something new.

Refund my money my order I'd 113859
My tracking I'd[protected]
My mail I'd [protected]@gmail.com
My mobile number [protected]
Hello I ordered a product online and the shirts that i received were nit as shown in the display. My order id is OID114643. I was trying to reach your customer care and its never available and always says busy and out or reach some times. Could you please return my money as soon as possible.

Regards,
Wilson
[protected]
Onlineclues is one of the fraud online shopping site..I have ordered 3 denim branded jeans and after 3 days I have got my item, after checking the item it was not the one which I have ordered. After that I search for their conduct number they don't have pick a call.

# Name Quantity Unit Price Item Total
1 London Looks Mens Combo of 3 strechable fashion comfort fit denim jeans combo
size: 30

1 Rs 899 Rs 999


Order ID OID89083 Order Date May 5, 2016 5:07:27 PM.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OnlineClues
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    4675
    Pending
    0
    Resolved
    2872
    OnlineClues Address
    Sector 57, Gurgaon, Haryana, India - 122001
    View all OnlineClues contact information