| Address: Gurgaon, Haryana, 122001 |
| Website: onlineclues.com |
I had ordered a combo of their so called "5 branded linen shirts" with order id - oid51539 provided by them. Firstly the products arrived were not all the same as shown in their pics, also the size did not fit me. On my intention to return the product, i tried calling on their contact no. Millions of times only to get into a conversation with the executive who took my complaint and randomly gave me a complaint number of 900. He said that i shall receive a call from the company regarding my query, which did not happen. I have been trying to get in touch with the number ever since, but the number always is either busy, or remains unanswered. The contact number provided is [protected]. I don't intend to demand unnecessary compensation, just want my money back in return of their products, which in the name of linen, is actually a "gamchha".
Jun 17, 2016
Complaint marked as Resolved
OnlineClues customer support has been notified about the posted complaint.
Verified Support
May 14, 2016
OnlineClues Customer Care's response Dear customer,
We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
Thanks.
Onlineclues customer care.
Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.
Regards,
Onlineclues customer care team