OnlineClues Complaints & Reviews

Address: Mumbai City, Maharashtra, 400013

Website: www.onlinecluse.com

Order no. OID42590 this is my OID. i want to replace my product because some issues. I call u but u can't received. Please reply and replace my product.

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Sanket Ahir

from Rajkot, Gujarat

Mar 7, 2017

Order no. CIN 8258822

I don't like this color or it's quality.
So i return this product.
I called you but you can't received.
Please reply and return of my product.

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Address: 122001

Website: www.onlineclues.com

Hello... I had ordered for a combo of 3 linen shirts. .. when I got the delivery the shirts were of very bad quality n even it was not the same... they have not mentioned anything about the return policy and even the contact number is not reachable. . Such a fraud company... is there any way that we can caught them... where I speak to delivery port even they are not aware from they have got delivery material ... it's totally a mess... are there any way that this frauds can be made aware of this please help me...Order Id: OID42050

Jun 16, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

May 16, 2016

OnlineClues Customer Care's response Dear Prashant, We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly. Thanks. Onlineclues customer care.

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kc rai

from Bhiwadi, Rajasthan

Aug 19, 2016

my order no CIN372051 we have insure that you show the collars and model in sample but my order did not match my order because shirt pocket did not show but you send a pocket shirts and collars

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Address: 302002

Website: onlineclues.com

I want to return combo of t shirts as it is very low quality and different from wht you show on website. This is not good. There are lots of complaints against you guys.
There are lot of proofs against you. Respond to my return request as soon as possible or I will go to consumer court on April 18 2016.
Mark this as your last date. Hope you understand the querry.
OID35732
Order date: April 3 2016.
Received date: April 15 2016.
No response from website.
I can go to consumer court.

Jun 16, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

May 16, 2016

OnlineClues Customer Care's response Dear Karan, We have inform to you. Over all product is branded products. We have used the best materials in low cost. Please bear in mind that photo may slightly differ from actual item in terms of color due to the lighting during photo shoot or the monitor's display.we trying to improve every day. Regards. Onlineclues customer care centre

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samu4517

from Noida, Uttar Pradesh

Apr 18, 2016

Size is to short and fake product this dilevery plzzz refund me

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OnlineClues Customer Care's response, May 16, 2016

Verified Support

Hello, Greetings from OnlineClues!
We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful. Please fill the product return form on our website so that we can proceed.
Onlineclues customer care team

V

vatsal4266

from Daman, Daman and Diu

Jun 16, 2016

3 combo t shirts pure linen

Size is improper and the product is not as shown in site.return policy is too bad.not able to contact at their contact number.

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R

ranga81

from Hyderabad, Telangana

Jun 20, 2016

Products are not comfort me

Dear sir/madam
clothes are very nice but size are not adjusted to me.this is my order number 01D182283.PLEASE my order was returned and refund ammount

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Address: Hisar, Haryana, 125001

Website: www.onlineclues.com

I have ordered for xxl size shirt nd they delivered xl size. I reported them by mail, submitted online return form, they still not replied me. If I call them they always show number busy. Having no other option that's why am submitting complaint here.

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Address: Pune, Maharashtra, 411036

Website: Onlineclues.com

On 31st id have ordered combo jeans london looks for 999 size 34and the parcel received On 9th . and I have received 2 jeans with 32 size and one is of different brand and the material /style which I have seen doesn't match the one which I have ordered.the quality is poor. I have mailed it itself on 9th for reverse pickup but no response till today and I am trying to call but is always showing bussy and if ringing no answer.kindly tell them for Revere pick and refund the amount .
Sorry to say there service is very very poor.

Jun 23, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

May 16, 2016

OnlineClues Customer Care's response Hello, Greetings from OnlineClues! We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful. Please fill the product return form on our website so that we can proceed. Onlineclues customer care team

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Address: 600051

Website: www.onedaydiscount.com

I ordered 3 slim fire shirt in onedaydiscount.

I got delivery not Same size and model.

My order number OID151

AWB[protected]

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Address: Belgaum, Karnataka, 590005

Website: Onlineclues.com

I ordered combo set of 3 shirts of amount Rs 699/- but they delivered me low quality shirts and different size actually I ordered XXL size shirts but they have delivered me XL size shirts which is very fit for me I also tried to contact but no one is picking the phone now I want to return the product back and plz refund the amount back . I'm looking forward your support and help regarding this matter I hope you will be do the needful as soon as possible OID 35924 COD[protected] Order date 6 april 16 Contact no- [protected]

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Jun 16, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

May 16, 2016

OnlineClues Customer Care's response Dear Hemant, Your query is in process. We will do our best to resolved your problem. Onlineclues customer care team

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OnlineClues Customer Care

from Delhi, Delhi

Apr 14, 2016

Verified Support

Hello Hemant

Greetings from Onlineclues.com

We have noted your complaint, our customer care team will contact you soon !!!

Thanks

Onlinceclues customer care team

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Address: Mumbai City, Maharashtra, 400022

Website: www.onlineclues.com

Hello... I had ordered for a combo of 3 leanan shirts. .. when I got the delivery the shirts were of very bad quality n even it was not the same... they have not mentioned anything about the return policy and even the contact number is not reachable. . Such a fraud company... is there any way that we can caught them... where I speak to delivery port even they are not aware from they have got delivery material ... it's totally a mess... are there any way that this frauds can be made aware of this please help me.

Jun 17, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

May 16, 2016

OnlineClues Customer Care's response Dear customer, We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly. Thanks. Onlineclues customer care.

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Address: Indore, Madhya Pradesh, 452015

Website: Onlineclues.com

I have ordered pack of 5 linen shirt in different colours but they delevered two white and one different colour shirt so i want to back it.
The helpline is is not recheble so plz as soon as possible plz contact on my no [protected]
Harsh

Jun 17, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

May 16, 2016

OnlineClues Customer Care's response Dear Customers, We have inform to you. Over all product is branded products. We have used the best materials in low cost. Please bear in mind that photo may slightly differ from actual item in terms of color due to the lighting during photo shoot or the monitor's display.we trying to improve every day. Regards. Onlineclues customer care centre

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Address: 500004

Website: www.onlineclues.com

I buy a shirts in this website, in website it shows good quality. when it receives very cheaper dress, i call to so many times, but unable to response

+1 photos

Jun 17, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

May 16, 2016

OnlineClues Customer Care's response Dear Yugandhar reddy, We have inform to you. Over all product is branded products. We have used the best materials in low cost. Please bear in mind that photo may slightly differ from actual item in terms of color due to the lighting during photo shoot or the monitor's display.we trying to improve every day. Regards. Onlineclues customer care centre

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Address: Shimoga, Karnataka, 577203

Website: OnlineClues

Hi... I had ordered for a combo of 3 party wear shirts. .. when I got the delivery the shirts were of very bad quality n even it was not the same... they have not mentioned anything about the return policy and evn the contact number. . Such a fraud company... is there any way that we can caught them... whrn I speak to delivery port even they are not aware from they have got ... it's totally a mess... are there any way that this frauds can be made aware of this pls

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Apr 13, 2016

OnlineClues Customer Care's response Hello Greetings from Onlineclues.com Please provide your order details, so we can inquire and resolve the problem Thanks Onlineclues Customer care Team

May 30, 2016

Sagar Thombre's response Ordered a pack of 3 linen shirts.Material is quality is so cheap and size is not perfect.
i have already filled details of the product in site, so please fund the money.
Mob.no.[protected]

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shubham285

from Pune, Maharashtra

Apr 2, 2016

Cheap quality product
i want cashback.this is so embarrasing they are fake company they have to post the real photos of product which they are deliver to customer

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OnlineClues Customer Care's response, Apr 13, 2016

Verified Support

Hello

Greetings from Onlineclues.com

Please provide your order details, so we can inquire and resolve the problem

Thanks
Onlineclues Customer care Team

S

Shreek Dhall

from Mumbai, Maharashtra

Apr 5, 2016

Plz help to return my product ..I want my money back. I order 3 shirt at the price of 700 ..shirts pictures shown in photo.I different from the product deliver to me. And all 3 shirt are defective ...and when I call at the official no. Of online clue...nobody pick up the phn..
I think It is fake company

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OnlineClues Customer Care's response, Apr 13, 2016

Verified Support

Hello

Greetings from Onlineclues.com

Please provide your order details, so we can inquire and resolve the problem

Thanks
Onlineclues Customer care Team

A

ABHAS LUHARUWALLA

from Dibrugarh, Assam

May 31, 2016

Return of product delivered on 24-05-2016

Ref Courier No.[protected]
OID No. OID 119269

I had bought a pair of 3 shirts which have not been in parity with the image displayed by you. I request you to kindly initiate the refund procedure as I am unable to get to you by the contact numbers provided on your site.

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S

Sagar Thombre

from Delhi, Delhi

Jun 16, 2016

Select product & receive product not same plz return ur product & give my money

I am sagar thombre. contact no [protected] plz contact on this no

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Address: Hisar, Haryana, 125001

Website: www.onlineclues.com

I ordered combo set of 3 shirts of amount 699/-. But they delivered me very low quality shirts and different color that i didn't expected. I also tried to contact them to return it back but their contact is out of reach... Now i want to return it back and i want my money back... Please do needful as soon as possible..
Order id: oid37989
Order date:6 th apr 2016.
Received date : 11th apr 2016.
Contact number : [protected]

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Apr 13, 2016

OnlineClues Customer Care's response Hello Greetings from Onlineclues.com We have noted your complaint , our team will contact you soon Thanks Onlineclues Customer care Team

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Vikram Mahant

from Raipur, Chhattisgarh

Apr 4, 2016

Quality is very poor nd product is not seen which are shown in image
the product colour is same and the cloth quality is very third class
please collect the product and give me my money back.
thankyou

Ordered linen shirt very bad quality and no size and color match. - Comment #2355735 - Image #0

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OnlineClues Customer Care's response, Apr 13, 2016

Verified Support

Hello

Greetings from Onlineclues.com

We have noted your complaint, our team will contact you soon

Thanks
Onlineclues Customer care Team

Y

yogesh roy

from Pune, Maharashtra

Jun 15, 2016

Cloth return requast

I return my order because i do not like product quality so please refund

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Address: Thane, Maharashtra, 401105

Website: onlineclues.com

Order date: 02/04/2016
Order id: oid35092
Received on: 09/04/2016.

I've booked 5 linen shirt worth rs.999/- of l size of different colors but they sent me 3 l size n 2 m size n that too of same colors.. Quality sucks. I also tried to contact them to return it back but their contact is out of reach... Now i want to return it back and i want my money back... Please do needful as soon as possible..

Jun 16, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

May 16, 2016

OnlineClues Customer Care's response Dear Adarsh, We have escalated this case again internally and one of our representatives will get in touch with you to assist with this. Thanks & Regards, Onlineclues customer care Team

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V

v786

from Rajkot, Gujarat

Apr 8, 2016

i have a received wrong item

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OnlineClues Customer Care

from Delhi, Delhi

Apr 11, 2016

Verified Support

Hello Adarsh

Greetings from Onlineclues.com

Our Customer care team will contact you shortly

Thanks
onlineclues Team

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V

v786

from Rajkot, Gujarat

Apr 13, 2016

I have order other product and i received other product

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A

Adarsh61sri

from Mumbai, Maharashtra

Apr 14, 2016

Though I got reply from onlineclues.com customer care stating that they will contact me I am still waiting for that contact to be made by them... They are just ignoring to complaints not only mine but to many other customers on Internet..

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J

jilani 1111

from Mumbai, Maharashtra

Apr 26, 2016

Ordar date- 19/4/2016
Recived date-25/4/16
Ordar no-oid53440

I am booking branded combo of 3 pure linen shirts rs 599 and shipping charg 100 total amunt 699 and size is diffrand my ordar size XXL u send me Xl size is not comfatebal i trais retuan i cont...plz chang tha my shirts plzz as soon as

Size mismatch & cheap quality product - Comment #2365445 - Image #0

Size mismatch & cheap quality product - Comment #2365445 - Image #1

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S

soundervs

from Chennai, Tamil Nadu

May 27, 2016

London looks combo of 10 t-shirt

I had ordered an product of yours namely above mentioned but the product which I had ordered and what I have got is different hence make the refund or replacement making us convincing your service as soon as possible

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Address: Indore, Madhya Pradesh, 452016

Website: www.onlineclues.com

I ordered a combo pack of shirts worth 699 but wrong product and inferior quality shirts are sold to me. And after placing return request also no ome has responded yet.Order ID : OID9219.
I am constantly calling and emailing website contact number and no one responding.
Even after filing return request no one has shown up.

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Address: 122001

Website: www.onlineclues.com

Order id-oid33705
Order date-1st april
Delivery date-7th april

Hello,
I have ordered combo of 3 slim-fit cotton shirts on but it is totally different from other these are not that shirts what i had seen i want my money back i am tired on calling [protected], nobody is picking calls, i have also drops alot of mails, no response from onlineclues. The worst service i have ever face.

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Apr 13, 2016

OnlineClues Customer Care's response Hello Greetings from Onlineclues.com We have noted your complaint , our team will contact you soon Thanks Onlineclues Customer care Team

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A

ankit6037

from New Delhi, Delhi

Apr 10, 2016

Hi Sir / Madam,

Onlineclues.com is a fraud company. I also experienced the same. I have tried contacting their customer care via phone and email but they don't respond. I have visited their office and guess what the company moved from there.
So now is the time to teach them a lesson. Let's order the expensive and something big. Choose COD. Once the delivery man is out for delivery. Simply deny the package. Do it till the time Onlineclues.com listen to us. Atleast, doing this will have some impact on their profit.

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R

Ranvijay Singh Chandel

from Bengaluru, Karnataka

Apr 10, 2016

Any update on this??

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R

Ranvijay Singh Chandel

from Bengaluru, Karnataka

Apr 18, 2016

Hi OnlineClues Team,

When the hell you are going to contact, its been more than 10 days now. Are you really planing to do something or just planning to skip it.

Regards,
Ranvijay Singh
[protected]

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B

Bujjiyadav15

from Eraniel, Tamil Nadu

Jun 15, 2016

Return my order as the product is not qualitative

I ordered combo pack of 5 jeans, size 34, order date[protected], Order no. OID118414, Cost Rs. 1399. I received the short size which I have ordered. Also, the item quality is not at all good. So, I want to return my pack and get back the money as soon as possible.

Thank you,

E. SOMESWARA RAO
ARILOVA
VISAKHAPATNAM
MOB. [protected]

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A

Ajesh Sharmha

Jun 27, 2016

I am complaint about combo offers of 3 shirts

I has recieved today (june 16 2016) of combo 3 shirts. I was not satisfied about your product so please call me otherwise i will complaint to consumer court..

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Address: 560100

Website: I ordered 38 size I got 36 size and I got different option

I ordered 38 I got 36 again that is different option

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Niranjan cs

from Bengaluru, Karnataka

Apr 10, 2016

I got size problem and different option

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N

Niranjan cs

from Bengaluru, Karnataka

Apr 10, 2016

please contact me

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M

Manisarala

from Chennai, Tamil Nadu

Jun 10, 2016

The product is totally different... This product is very bad quality

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M

Manisarala

from Chennai, Tamil Nadu

Jun 17, 2016

The product is totally different... This product is very bad quality

The product is totally different... This product is very bad quality
very bad cloth...

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Address: Kapurthala, Punjab, 144602

Website: www.onlineclues.com

I have order of 16/02/2016(tuesday), www.onlineclues.com in the website la combo of 10 high quality branded cotton T-shirts material Size's are xl nd 999 rs ordering of that product but they are called 4 me nd they said we r send ur order nd u r receive within 8 to 10 days but this company didn't send my order. This company cheated and fraud Company and no more people's purchase that company...
Beware this (Onlineclues.com) Company

Jun 16, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

May 16, 2016

OnlineClues Customer Care's response Hello, Greetings from OnlineClues! We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful. Please fill the product return form on our website so that we can proceed. Onlineclues customer care team

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parvez khan

Apr 3, 2016

Not found seen product., please replace my order OID30876 as same as desplayed product code J[protected]. I have found a wrong product not same quality colour size & brand. So please replace it as soon as possible . Thanks

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P

parvez khan

Apr 3, 2016

Please provide me right product

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H

Honey Sharma

from Jahazpur, Rajasthan

Jun 15, 2016

Application for Return Your Item

Sir i have Purchased Your Banded Combo Of 3 pure line Shirtsss But Shirts Colour & Size Are Not Match Of My Order so I Harley Request Pleas Take Return your iteam OID NO. 118307

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Address: 600004

Website: www.onlineclues.com

I have ordered the XL size shirts but have received the M size.Order no. is OID31694. I want to return the shirts and refund my money.

these types of all online sites are fake and should stop all the online websites like this. They are spoiling the name of other online sites too.

Now i m trying to contact the onlineclues company but no response from them.

Thanking You,
Gaurav Sharma
[protected]

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Apr 11, 2016

OnlineClues Customer Care's response Hello Gaurav Greetings from Onlineclues.com Our customer care Team will Contact You Shortly Thanks

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A

ankit6037

from New Delhi, Delhi

Apr 10, 2016

Hi Sir / Madam,

Onlineclues.com is a fraud company. I also experienced the same. I have tried contacting their customer care via phone and email but they don't respond. I have visited their office and guess what the company moved from there.
So now is the time to teach them a lesson. Let's order the expensive and something big. Choose COD. Once the delivery man is out for delivery. Simply deny the package. Do it till the time Onlineclues.com listen to us. Atleast, doing this will have some impact on their profit.

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Address: 122001

Website: Onlineclues.com

I ordered combo set of 3 shirts of amount 699/-. But they delivered me very low quality shirts and different color that I didn't expected. I also tried to contact them to return it back but their contact is out of reach... Now I want to return it back and I want my money back... Please do needful as soon as possible..
Order ID: OID21844.
Order date: 18th March 2016.
Received date : 27th March 2016.
Contact number : [protected].
Thank you...

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Apr 13, 2016

OnlineClues Customer Care's response Hello Greetings from Onlineclues.com We have noted your complaint , our team will contact you soon Thanks Onlineclues Customer care Team

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J

johnsuresh

from Mumbai, Maharashtra

Apr 7, 2016

I ordered the product of Branded Combo of 3 Slim-fit Party wear Premium Cotton Shirts but i got the fake product

I got very low quality shirts and different color - Comment #2355195 - Image #0

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S

Sanjeev Baigra

Apr 7, 2016

I order for shirts combo pack but Quality of product is very bad I want to return it .they have not accept my email and phone call.the site is very much big fraud and cheater .pls.

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OnlineClues Customer Care's response, Apr 13, 2016

Verified Support

Hello

Greetings from Onlineclues.com

Please provide your order details, so we can inquire and resolve the problem

Thanks
Onlineclues Customer care Team

A

ankit6037

from New Delhi, Delhi

Apr 10, 2016

Hi Sir / Madam,

Onlineclues.com is a fraud company. I also experienced the same. I have tried contacting their customer care via phone and email but they don't respond. I have visited their office and guess what the company moved from there.
So now is the time to teach them a lesson. Let's order the expensive and something big. Choose COD. Once the delivery man is out for delivery. Simply deny the package. Do it till the time Onlineclues.com listen to us. Atleast, doing this will have some impact on their profit.

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Address: Gurgaon, Haryana, 122001

Website: www.onlineclues.com

I was order branded combo of 3 slim-fit party wear premium cotton shirts on mar 28, 2016 5:02:03 pm from www.onlineclues.com (Order no. :- oid29713, shipment no. :[protected] but when i received my product on april 02, 2016 it totally different from original which product i received its totally disgusting and fake and i was apply for returning my product but no response received from onlineclues member..

+3 photos

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Apr 11, 2016

OnlineClues Customer Care's response Hello Vipin Greetings from Onlineclues.com Our Customer care team will contact you shortly Thanks onlineclues Team

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A

ankit6037

from New Delhi, Delhi

Apr 10, 2016

Hi Sir / Madam,

Onlineclues.com is a fraud company. I also experienced the same. I have tried contacting their customer care via phone and email but they don't respond. I have visited their office and guess what the company moved from there.
So now is the time to teach them a lesson. Let's order the expensive and something big. Choose COD. Once the delivery man is out for delivery. Simply deny the package. Do it till the time Onlineclues.com listen to us. Atleast, doing this will have some impact on their profit.

OnlineClues Complaints & Reviews

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OnlineClues reviews & complaints page 230

Product replace

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Branded combo of 3 pure linen shirt

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Returning product

3 combo t shirts pure linen

Products are not comfort me

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Delivered wrong size shirt

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Reverse pick up wrong size delivered

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Not same size and model

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Branded men's combo of 3 slim fit party wear shirts

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Leanan shirts combo is very bad quality

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Wrong product delivered

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This is online shopping website

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Party wear shirts

Return of product delivered on 24-05-2016

Select product & receive product not same plz return ur product & give my money

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Ordered linen shirt very bad quality and no size and color match.

Cloth return requast

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Size mismatch & cheap quality product

London looks combo of 10 t-shirt

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Wrong product and no one responding for return

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Combo of 3 slim-fit cotton shirts

Return my order as the product is not qualitative

I am complaint about combo offers of 3 shirts

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I ordered 38 I got 36 again that is different option

The product is totally different... This product is very bad quality

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10 T-shirt combo offer

Application for Return Your Item

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Wrong item delivered

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I got very low quality shirts and different color

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Wrong product delivered

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