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OnlineClues Complaints & Reviews

3.1
Updated: Dec 18, 2021
Complaints 4675
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OnlineClues reviews & complaints page 227

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P
pradeepvyas
from Jodhpur, Rajasthan
May 4, 2016
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Address: Jodhpur, Rajasthan, 342001
Website: www.onlineclues.com

My Name is pradeep
mob number - [protected]

I Have purchase product at onlineclues.com website but product quality is so poor and bad. so same time i am return this product but company has no reply for my any mail and call . only 1 number showing in website for contact. that number not receive any person and also continues busy busy

MY order number - 74056
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    pradeepvyas
    from Jodhpur, Rajasthan
    May 4, 2016
    Resolved
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    Address: Jodhpur, Rajasthan, 342001
    Website: www.onlineclues.com

    My Name is pradeep
    mob number - [protected]

    I Have purchase product at onlineclues.com website but product quality is so poor and bad. so same time i am return this product but company has no reply for my any mail and call . only 1 number showing in website for contact. that number not receive any person and also continues busy busy


    MY order number - 740056
    Jun 16, 2016
    Complaint marked as Resolved 
    OnlineClues customer support has been notified about the posted complaint.
    Verified Support
    May 14, 2016
    OnlineClues Customer Care's response
    Dear Pardeep, We are completely understand your concern and apologize for the inconvenience caused. We will try to resolved your problem.we trying to improve every day. Onlineclues customer care team
    I am highly dissatisfied with the services offered to me by the company.

    I have made an order and there is a lot of difference in color and the stuff as per specifications on website. I am not satisfied with the product delivered to me.

    The products are very poor and not even worth a penny. Really a bad and poor quality of services and products...
    From:-
    Sahil Sharma
    MOB.- [protected]
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      A
      Akshukla.371
      from Mumbai, Maharashtra
      May 4, 2016
      Resolved
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      Address: Gurgaon, Haryana, 122001
      Website: www.onlineclues.com

      Hi sir,

      I bought a product from onlineclues.com of a combo of 3 xl shirt. But when I opened the packet it was a small size of product with cheap and warn quality.

      Please look into it and help me with my amount which Paid against product.
      Order ID : OID66508
      Email address. akshukla.[protected]@gmail.com
      Contact no [protected]

      Please resolve it ASAP.

      Regards,
      About shukla
      +1 photos
      Jun 16, 2016
      Complaint marked as Resolved 
      OnlineClues customer support has been notified about the posted complaint.
      Verified Support
      May 14, 2016
      OnlineClues Customer Care's response
      Dear customer, We have escalated this case again internally and one of our representatives will get in touch with you to assist with this. Thanks & Regards, Onlineclues customer care Team
      Nov 15, 2017
      Updated by Akshukla.371
      Dear Team,
      As per this above mentioned complaint I haven't seen any action over it.

      Please try and understand the urgency of mine as there is no response from any one .
      Please take the corrective action against the company.

      Regards,
      Ankit Shukla
      Please make your goods of good quality
      I have orders for dsl size but shirts are of xl.also colour is different from what you have displayed.quality of goods are also poor .make it to change or return soon
      Which product seen actually that product not delivered to us.
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        I
        Imran Aslam
        from Rohtak, Haryana
        May 6, 2016
        Resolved
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        Resolved

        Address: 190008

        I am Imran Mattoo from srinagar.

        Recently bought Lenin shirts...

        But I am not satisfied with your product..

        This product does nt have the material

        which I was expecting..

        So I want to return this product and want

        refund as soon as possible...

        It's stuff is very cheap...

        It looks like it is made of starchy cotton lining.

        Stiching and fitting is not satisfied...

        Size is not suitable...

        Your site takes long time to solve any

        problems and it's too lengthy process.

        I called on your customer care number

        many times but there was no response

        You people have to improve your service

        So that any person can reach you any

        time...

        Please process my complaint..
        Jun 14, 2016
        Complaint marked as Resolved 
        OnlineClues customer support has been notified about the posted complaint.
        Verified Support
        May 13, 2016
        OnlineClues Customer Care's response
        Hello, Greetings from OnlineClues! We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful. Please fill the product return form on our website so that we can proceed. Onlineclues customer care team
        Ok
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          J
          jaiminthakkar
          from Khurai, Madhya Pradesh
          May 3, 2016
          Resolved
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          Address: 122001
          Website: Gurgaon, Haryana

          i received the the London looks mens combo of 3 stylish pure linen shirts, but sorry to inform you that this three shirt not as per my order we put order of the shirt of brown, violet and yellow color and also want to inform you that this size not fit to me.

          Onlineclues is fraud company and want to file case agianest them if they no give my money back


          u want to check the order status please visit your Order on OnlineClues.
          Order Date: WED APR 27 2016 13:48:22 GMT+5:30 (IST)
          BILLING ADDRESS
          jaimin
          1, Bhavsar seri, Nr. Jiteshwari mandir, Sarkhej main bazar, Sarkhej gam. Ahmedabad - 382210,
          Ahmedabad - 382210
          [protected]
          Gujarat | IN

          DELIVERY ADDRESS
          jaimin
          1, Bhavsar seri, Nr. Jiteshwari mandir, Sarkhej main bazar, Sarkhej gam. Ahmedabad - 382210,
          Ahmedabad - 382210
          [protected]
          Gujarat | IN
          Order Id: OID69743

          Sold By: onlineclues
          Image Product Unit Cost Units Amount

          London Looks Mens Combo of 3 stylish PURE LINEN Shirts
          size: XL

          INR 599.00
          Shipping: INR 100.00

          1

          INR 699.00
          Order Total:

          INR 699.00
          Transaction
          Name Type Status
          Cash on Delivery Offline Successful
          OnlineClues
          Customer Support • Terms and Conditions • Track your order • Great Collection

          Thank & Regrads

          Jaimin Thakkar
          Dainik Bhaskar
          *[protected]
          Jun 14, 2016
          Complaint marked as Resolved 
          OnlineClues customer support has been notified about the posted complaint.
          Verified Support
          May 14, 2016
          OnlineClues Customer Care's response
          Dear Jaimin, We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly. Thanks. Onlineclues customer care.
          Hi sir i am shopping with three shirts. That shirts was not compertable for me.that size was so long .and there quality was not good please return to the my buying combo shirts

          Shirt size and colour

          I pay 699 for branded 3 combo shirts pureline shirt but shirts get short size..i order xL size bt it cms s size and colour also change.. name suraj contact number[protected]
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            S
            Saikrishna Peddi
            from Hyderabad, Telangana
            May 3, 2016
            Resolved
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            Address: 500032

            I ordered 5 denim jeans with size 38 but I got 36 size and those are very cheap material I want to return even customer care is not attending the calls I want my money back
            I am going file complaint else you wond resolve this issue quickly as possible I don't want your product send your courier boy, I will return the product.
            Order Id: OID65181
            Order Date: MON APR 25 2016 13:56:25 GMT+5:30 (IST)
            my mobilie:[protected]
            mailed:saikrishna.[protected]@gmail.com

            give me quick reply!!
            Jun 14, 2016
            Complaint marked as Resolved 
            OnlineClues customer support has been notified about the posted complaint.
            Verified Support
            May 14, 2016
            OnlineClues Customer Care's response
            Dear Shikrishna, We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly. Thanks. Onlineclues customer care.
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              A
              amol057
              from Pune, Maharashtra
              May 3, 2016
              Resolved
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              Address: Aurangabad, Maharashtra, 431001
              Website: www.onlineclues.com

              My name is Amol Ghule. I have ordered combo of 3 linen shirts on 25th april, 2016. Order id is OID65358.
              My mobile no. is [protected] and registered mail is [protected]@gmail.com.
              The product is totally different from what is described and displayed in site. Not branded and original linen at all. Very cheap quality of material.
              I want refund of my ₹699
              They are not picking up the call, all the time it shows busy.
              Jun 14, 2016
              Complaint marked as Resolved 
              OnlineClues customer support has been notified about the posted complaint.
              Verified Support
              May 14, 2016
              OnlineClues Customer Care's response
              Dear customer, We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly. Thanks. Onlineclues customer care.
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                Bharat waswani
                from Bhopal, Madhya Pradesh
                May 3, 2016
                Resolved
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                Address: Gurgaon, Haryana, 474001
                Website: Onlineclues.com

                The product was not the same as shown in the catalogue .. customer care service was not good and satisfactory. .i m quality conscious inspite of this fact they provided me a fake and fraud product.. when i tried to complaint they were not ready to pick my phone calls and all the time their customer care provider remains busy in some or other work.. no motive is given to their customers. . So i want to return my product
                Jun 20, 2016
                Complaint marked as Resolved 
                OnlineClues customer support has been notified about the posted complaint.
                Verified Support
                May 14, 2016
                OnlineClues Customer Care's response
                Hello, Greetings from OnlineClues! We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful. Please fill the product return form on our website so that we can proceed. Onlineclues customer care team
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                  P
                  Parth Movaliya
                  from Ahmedabad, Gujarat
                  May 3, 2016
                  Resolved
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                  Address: 122001
                  Website: www.onlineclues.com

                  My name is Parth Movaliya. I have ordered combo of 3 linen shirts on 27th april, 2016. Order id is OID68793.
                  My mobile no. is [protected] and registered mail is [protected]@gmail.com.
                  The product is totally different from what is described and displayed in site. Not branded and original linen at all. Very cheap quality of material.
                  I want refund of my ₹699
                  They are not picking up the call, all the time it shows busy.
                  Jun 21, 2016
                  Complaint marked as Resolved 
                  OnlineClues customer support has been notified about the posted complaint.
                  Verified Support
                  May 14, 2016
                  OnlineClues Customer Care's response
                  Dear customer, We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly. Thanks. Onlineclues customer care.
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                    S
                    Sudheer Chowdary
                    from Hyderabad, Telangana
                    May 3, 2016
                    Resolved
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                    Resolved

                    Address: Hyderabad, Andhra Pradesh, 500034
                    Website: www.onlineclues.com

                    I ordered branded combo of 5 premium linen shirts.
                    Online clues order no. - oid69346
                    Today i received my order and i checked the order and it was totally disappointing. The order was totally different from the order i have given and now i am trying for return but now site is not accepting return and not replying of my mails . There is no contact number of this site .
                    Worst quality ...

                    Totally fraud..

                    I will put case in consumer court..

                    You guys have to return back my money.. Worst means worst quality, renamed as premium shirts..
                    Jun 16, 2016
                    Complaint marked as Resolved 
                    OnlineClues customer support has been notified about the posted complaint.
                    Verified Support
                    May 14, 2016
                    OnlineClues Customer Care's response
                    Dear Sudheer, We are completely understand your concern and apologize for the inconvenience caused. We will try to resolved your problem. Onlineclues customer care Team
                    Worst site..
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                      H
                      Ha'lim Enayat
                      from Srinagar, Jammu and Kashmir
                      May 3, 2016
                      Resolved
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                      Resolved

                      Address: New Delhi, Delhi
                      Website: Online clues

                      Onlineclues — 3 pure linen shirts
                      Aj Ajay marwadi on Apr 26, 2016
                      Onlineclues.com
                      Dear sir or madam,

                      I order a combo pack of 3 pure linen shirt and the detail is mentain below:-

                      Order no :- oid68373
                      Trackin no :- I[protected]
                      Date :- 26 april 2016 time - 8:26:43
                      Name of :- Inayat haleem
                      Adress:- Umarabad colony sopore Amargrah Baramullah Kashmir

                      I wanted to return the product i.e a combo pack of three lenin shirts because the material is not so good and it is of the cheapest quality very different from what i got to see on ur website
                      I tried to contact onlineclues via email and contact number but dint get any response from them
                      Please help me to return the product...
                      Jun 14, 2016
                      Complaint marked as Resolved 
                      OnlineClues customer support has been notified about the posted complaint.
                      Verified Support
                      May 14, 2016
                      OnlineClues Customer Care's response
                      Dear Ajay We are completely understand your concern and apologize for the inconvenience caused. We will try to resolved your problem. Onlineclues customer care team
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                        A
                        aloktomat
                        May 3, 2016
                        Resolved
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                        Resolved

                        Address: 122001
                        Website: www.onlineclues.com

                        Onlineclues — Return my samsung memory card

                        This is my complaint and there is no response from you guys.
                        I am really loosing my patience. You are cheap and products need to be banned.
                        I need my refund no matter how you return my money now.
                        I want my 800 rs back.
                        You have popular site and service.
                        You guys are cheater and.
                        Keep in mind this is my complaint and after this i will be moving to consumer court at physical location.
                        You would have to face legal actions.
                        Jun 17, 2016
                        Complaint marked as Resolved 
                        OnlineClues customer support has been notified about the posted complaint.
                        Verified Support
                        May 14, 2016
                        OnlineClues Customer Care's response
                        Hello, Greetings from OnlineClues! We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful. Please fill the product return form on our website so that we can proceed. Onlineclues customer care team
                        Verified Support
                        May 16, 2016
                        OnlineClues Customer Care's response
                        Dear Alok, This product is not related to us. Please check the company name on the courier packet. Onlineclues customer care team.
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                          S
                          Sandeep51
                          from Chennai, Tamil Nadu
                          May 2, 2016
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                          Address: 122011
                          Website: www.onlineclues.com

                          Hello, I have ordered 03 Branded linen shirts but it is totally different from other these are not that shirts what I had seen. I ordered XL size but they delivered L or M size shirts which does not fits me. Very bad quality of materials, and also the mismatching the colour what i have ordered, this online clues seems to like a fraud company. I wnt to return these shirts to onlineclues I want my cash back as soon as possible please suggest me how can I get my money back please please please it's a request to u please thanks
                          Order Id: OID63238
                          AWB no[protected]
                          my phone no- [protected]
                          mail id - [protected]@gmail.com
                          OnlineClues customer support has been notified about the posted complaint.
                          May 10, 2016
                          Updated by Sandeep51
                          So far as no resolution come out. No one is picking the phone and replying the mails. They are completely fraud.
                          Dear Customers.

                          Our product are brand new products. We have used the best material in low cost & we have some changes our product for public demands.

                          onlineclues customer care team
                          Please don't make false statement. The product which I ordered was not received. The color is different and size is also not fit. Please return the product and refund the money.
                          So far as no resolution come out. No one is picking the phone and replying the mails. They are completely fraud.
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                            K
                            Kaushik Bepari
                            May 1, 2016
                            Resolved
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                            Resolved

                            Address: Cooch Behar, West Bengal, 736159

                            I have logged a complain tomorrow. But their is no response from your end. I have ordered a samsung 64gb memory card on 22.04.2016. And received the product on 28.04.2016. The memory card is not working. It is a duplicate and damaged product sent from your end. I am not satisfied with your service. I want to get my money back. I donot want the same product again.
                            Jun 21, 2016
                            Complaint marked as Resolved 
                            OnlineClues customer support has been notified about the posted complaint.
                            Verified Support
                            May 14, 2016
                            OnlineClues Customer Care's response
                            Dear Customer, Please check the company name on the courier packet. it is not related to us. Please check it again. Onlineclues customer care Team.
                            Dear Kaushik,
                            Please check the courier packet properly. This product is not related to us.
                            Thanks
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                              D
                              de argo
                              from Bengaluru, Karnataka
                              Apr 30, 2016
                              Resolved
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                              Address: Ghaziabad, Uttar Pradesh, 201206
                              Website: www.onlineclues.com

                              Product name: combo of 3 slim-fit party wear premium cotton shirts
                              Product cost: 599 (100 rupee extra shipping charge)
                              Total cost : 699
                              Reason to return the product
                              Product(Shirts) is very different compare to in image that shown your site which is not similar to product which i have actually ordered the shirts are off very cheapest quality and the colors delivered are also different & totally different i extremely want to return this product i hope you will mention my query please return this product...
                              Company not picking calls nor replying to mails.
                              https://mail.Google.com/mail/u/0/?Tab=wm#search/onlineclues/1544d32d9229265a
                              +3 photos
                              Jun 14, 2016
                              Complaint marked as Resolved 
                              OnlineClues customer support has been notified about the posted complaint.
                              Verified Support
                              May 14, 2016
                              OnlineClues Customer Care's response
                              Dear Customers, We have inform to you. This product is branded products. We have used the best materials in low cost.we trying to improve every day. Regards. Onlineclues customer care centre
                              I Have ordered 5 cotton and 3 party wear shirt, I got shirt which are not not size or color.. such a bad quality of services.
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                                A
                                ananddave
                                from Vadodara, Gujarat
                                Apr 30, 2016
                                Resolved
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                                Address: Vadodara, Gujarat, 390023
                                Website: www.onlineclue.com

                                Hello, i order 3 combo offer shirt from onlineclue...I had pay 599 + 100 delivery charged..But it is very differnt which i have been seen in online and it is very chip also now i want to return this material this same..Its literally fraud with me...

                                Anand dave
                                (M) [protected]
                                C/303 jagannathpuri complex, opp vardhaman complex, new ipcl road, subhanpura baroda, gujarat india.
                                Oid - 66330
                                Awd[protected]Tracking number)
                                Jun 15, 2016
                                Complaint marked as Resolved 
                                OnlineClues customer support has been notified about the posted complaint.
                                Verified Support
                                May 14, 2016
                                OnlineClues Customer Care's response
                                Dear Anand We have inform to you. This product is branded products. We have used the best materials in low cost.we trying to improve every day. Regards. Onlineclues customer care centre
                                This product does not match his online pictures that his saw me and quality is very poor.Shirt button is broken when open the packet. It's very bad product please help me and please return the product and my money back my bank account.
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                                  H
                                  hemantp
                                  from Mumbai, Maharashtra
                                  Apr 30, 2016
                                  Resolved
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                                  Resolved

                                  Address: 400064
                                  Website: www.onlineclues.com

                                  Product name: combo of 3 slim-fit party wear premium cotton shirts
                                  product cost: 599 (100 rupee extra shipping charge)
                                  total cost : 699
                                  Reason to return the product
                                  product(shirts) is very different compare to in image that shown your site which is not similar to product which i have actually ordered the shirts are off very cheapest quality and the colors delivered are also different & totally different i extremely want to return this product i hope you will mention my query please return this product
                                  Jun 15, 2016
                                  Complaint marked as Resolved 
                                  OnlineClues customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 14, 2016
                                  OnlineClues Customer Care's response
                                  Dear Hement, We are completely understand your concern and apologize for the inconvenience caused. We will try to resolved your problem. Onlineclues customer care team
                                  Pls return the combo shirt, because of issue on size and not the same product when the online shopping.

                                  Combo of 3 slim-fit party wear premium cotton shirts - Comment #2370400 - Image #0
                                  OnlineClues Customer Care's response, May 16, 2016
                                  Verified Support
                                  Hello, Greetings from OnlineClues!
                                  We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful. Please fill the product return form on our website so that we can proceed.
                                  Onlineclues customer care team
                                  today i have receive the my order for combo of five shirts... order no cin318703... but there is missing blue colour shirt.. i have receive while shirt instead of blue...
                                  Regards,
                                  Sadanand Mithari
                                  Cell: [protected]
                                  email id: [protected]@gmail.com
                                  dear... i want to return my order number cin318703 due to size variation... i am continuously trying to call your number which is mentioned your onlineclues.com website but the line is continuously are busy from morning... kindly look in to this matter..
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                                    Rijesh RJz
                                    from Alwaye, Kerala
                                    Apr 30, 2016
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                                    Resolved

                                    Address: Chennai, Tamil Nadu, 600038
                                    Website: onlineclues

                                    Product name: combo of 3 slim-fit party wear premium shirts
                                    product cost: 599
                                    total cost with shipping : 699
                                    My order id :-OID63018
                                    Reason to return the product
                                    product(shirts) is very different compare to in image that shown your site which is not similar to product which i have actually ordered the shirts are off very cheapest quality & totally different and also the size varies, i extremely want to return this product .Please get back to me as soon a possible .
                                    +1 photos
                                    Jun 20, 2016
                                    Complaint marked as Resolved 
                                    OnlineClues customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 16, 2016
                                    OnlineClues Customer Care's response
                                    Dear customer, We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly. Thanks. Onlineclues customer care.
                                    My order Na oid 101275 is return awb[protected] return

                                    Return - Comment #2386369 - Image #0
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                                      Bandarla Charan Teja
                                      from Hyderabad, Telangana
                                      Apr 29, 2016
                                      Resolved
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                                      Address: 122001
                                      Website: onlineclues

                                      Product name: combo of 3 slim-fit party wear premium cotton shirts
                                      product cost: 599 (100 rupee extra shipping charge)
                                      total cost : 699
                                      Reason to return the product
                                      product(shirts) is very different compare to in image that shown your site which is not similar to product which i have actually ordered the shirts are off very cheapest quality & totally different i extremely want to return this product i hope you will mention my query please return this product
                                      Jun 17, 2016
                                      Complaint marked as Resolved 
                                      OnlineClues customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 14, 2016
                                      OnlineClues Customer Care's response
                                      Dear customer, We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly. Thanks. Onlineclues customer care.
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                                        M
                                        Mandar Dangare
                                        from Washim, Maharashtra
                                        Apr 29, 2016
                                        Resolved
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                                        Address: 411052
                                        Website: Www.onlinecluse.com

                                        Awb number[protected] & order no. Oid32417 is out for delivery. Please keep rs 699.Size and colours of shirts are different .I dont got xl size shirt, i got l size shirts and small size shirt, and also colours got different, color are not match to my order color of shirts there are differnts color size are not xl when small or l size of shirt are receive me so plz cooperate me.
                                        +3 photos
                                        Jun 14, 2016
                                        Complaint marked as Resolved 
                                        OnlineClues customer support has been notified about the posted complaint.
                                        Verified Support
                                        May 14, 2016
                                        OnlineClues Customer Care's response
                                        Dear Mandar, This product is not related to us. Please check the company name again on the courier packet. Onlineclues customer care team.
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