OnlineClues Complaints & Reviews

Address: Kozhikode, Kerala, 673014

Website: Online clues

The product you have sent me is completly differnt... I wanted 5 shirts cinsisting black, navy blue, purple, etc... But in the package you had sent... There is no such colours... Instead i got purple gold and all... Soo i juz want to return it get my money back... I saw the post on instagram and ordered because of the need of that particular colours... Even at the order confirmation time it is shown the same picture that was seen in instagram... But when i got it delivered... It was all different... Soo plz make it fast...

+1 photos

Jan 14, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Dec 02, 2017

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
Thanks & Regards,
Onlineclues Team

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Address: Sambalpur, Odisha, 768001

Website: Onlineclues.com

Dear sir,
I have ordered london looks brand "5" printed cotton shirts with order id-cin1224210. But when i received the order on dt-26-nov-2017, i found that the received product is totally different from what i ordered. The size is also different. I therefore request you to return the product and send me the original. Otherwise please refund.

+1 photos

Jan 9, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Nov 26, 2017

Updated by Pratyushpanda4uin Please resolve my problem as soon as possible.

Verified Support

Dec 02, 2017

OnlineClues Customer Care's response Dear Customer,
Please check your Mail account inbox, our customer care team has reverted to you Regarding your refund.
Thanks & Regards,
Onlineclues Team

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Address: 504001

I ordered london looks branded 5 printed cotton shirts and my order number is cin1215764. The product i received was completely different from what i have received. The quality is very very inferior whereas the design and the colour is also completely different.
After so much struggle i could connect with the customer care guy and he gave me my complaint number i. E. 52737
He said our agent will call you in a day or two and we will initiate the return and refund process. Its been 6 days almost i have not received any calls and when i am trying to call the customer service i can never connected the call

Jan 3, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Dec 02, 2017

OnlineClues Customer Care's response Dear Customer,
Please check your Mail account inbox, our customer care team has reverted to you Regarding your refund.
Thanks & Regards,
Onlineclues Team

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Address: Ernakulam, Kerala, 682018

Item ordered on 19 november 2017
Recieved on 25 november 2017

I odered shirts 5 numbers for rs 1099. Recieved item is not as same as it showed on the site.

Bt when i open it its totally different as shown in my order... Its different in color and design..

Invoice no. Si 00096365
Item name: london looks 5 men's cotton check shirts!

+1 photos

Jan 8, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Dec 02, 2017

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
Thanks & Regards,
Onlineclues Team

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A

Arya@2910

from Dehra Dun, Uttarakhand

Nov 27, 2017

Product miss match. And very bad quality
Plz return my product fast.and give me, my money.

different colors and size - Comment #2930452 - Image #0

different colors and size - Comment #2930452 - Image #1

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Address: Ghaziabad, Uttar Pradesh, 201007

The product they have deliver is of tatally different from the image shown on thier site. And of cheap quality. Tatally fake site no one is responding when i m trying to contact the nmbrs they have given it eveytime saying bzy. Nonsense and use less site. I have also mao mailed them on the address they have provide online. I didn’t get any reply from there. Refund my money as soon as possible that all i want. And in future i will never buy anything from this site and also aware other people’s to not to buy anything from this site.

Jan 6, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Nov 25, 2017

Udaya Jackie's response I WANT MY MONEY BACK

Verified Support

Dec 02, 2017

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
Thanks & Regards,
Onlineclues Team

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U

Udaya Jackie

from Bengaluru, Karnataka

Nov 27, 2017

Item delivered to me different from what they showed in their site. Quality is too poor

I want refund of my product. - Comment #2930296 - Image #0

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Address: Hisar, Haryana

Website: www.onlineclues.com

I ordered london looks branded 5 printed cotton shirts and my order number is cin1217667. The product i received was completely different from what i have received. The quality is very very inferior whereas the design and the colour is also completely different.
After so much struggle i could connect with the customer care guy and he gave me my complaint number i. E. 52994
He said our agent will call you in a day or two and we will initiate the return and refund process. Its been 4 days almost i have not received any calls and when i am trying to call the customer service i can never connect it. I want to return these shirts and get my money back. The amount was inr 1099.
I have attached the screenshots of the product i was promised the one i have received. Please help me to get my money back.

+2 photos

Jan 7, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Nov 22, 2017

Sâgâr Khêr's response Tatally fake delivered product

Verified Support

Dec 02, 2017

OnlineClues Customer Care's response Dear Customer,
Please check your Mail account inbox, our customer care team has reverted to you Regarding your refund.
Thanks & Regards,
Onlineclues Team

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S

Sâgâr Khêr

from Delhi, Delhi

Nov 27, 2017

Totally fake product delivered.
I want to return my product .
There is diffrent product not as is it.

returning of the product - Comment #2930440 - Image #0

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Mera invoice number si00088159 hai mera parcle dated on 22 nov2017 ko aaya blki muze glt dresses bheje gaye aapko action lena honga otherwise i will take action by all newspaper & also tv channel issme mera to kuch nhi honga blki apki online cluse.com ka naamo nishan mai zapa dunga.. Jaise flipkart amazon ka contact number hota. Hai waisa apka q nhi.. Muze contact number send kro orr mere iss num pr cl kro [protected]
From - shivaji nagar police station khamgaon dist buldhana

Jan 8, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Dec 02, 2017

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
Thanks & Regards,
Onlineclues Team

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Address: 500035

Website: I have ordered the product and i have received it on 14-03-2016. The product is very bad and size is

I have ordered the product and i have received it on[protected]. The product is very bad and size is also different.. and same colors also . I need different colours and Change the Size also. I want to return the product. Plz do the favour and solve my problem... Thanks you...

+4 photos

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Address: 451001

Website: Onlineclues.com

Jo products order kiya gaya tha wo nahi bhejate huye uske sthan par dusra products bheja gaya hai jo galat h
Or product return karne ka option bhi site par nhi hai
Customer service number bhi galt hai
Farji online side h ye
Mujhe wo hi products chahiye jo mene book kiya tha ya fir mera payment return kro
Order no. Cin - 1215544
Awb number[protected]
Invoice number - si 00090762...

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Address: 401202

The product which we have receive was not proper and its a defect Picece
kindly do the needful and return the garments which we have received in delivery

Delivery date : 23/11/2017
mobile no: [protected]
NAME : SONAL THAPA

KINDLY REFUND MY AMOUNT

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Please sir cancel my order of london looks mens 5 checkered cotton Order ID is CIN1229895 Date 23/11/2017 because I have entered the wrong pin code and I had done order again to for same items.

+1 photos

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Address: Nagpur, Maharashtra, 440024

Website: www.onlinecluse.com

I orederd my order no cin1212579 london looks brand's 5 printed cotton shirts on. I received my order...
Bt when i open it its totally different as shown in my order... Its different in color and design..
So i want to repalce it nd please deleiver proper color nd desig shirts as previously order. Full of cheating... I want to return this...

+2 photos

Jan 9, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Nov 18, 2017

Bhagesh Sangwal's response Product are different from the order images of the order are different

Verified Support

Dec 02, 2017

OnlineClues Customer Care's response Dear Customer,
Please check your Mail account inbox, our customer care team has reverted to you Regarding your refund.
Thanks & Regards,
Onlineclues Team

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B

Bhagesh Sangwal

from Varanasi, Uttar Pradesh

Nov 23, 2017

Product are different from the order images and the quality of the product is very bad and the print has missing some place

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Address: Belgaum, Karnataka, 590003

Website: Www.onlineclues.com

The order which I had order is totally different to wt this site has sent atleast the colour or the photo pattern should match but total fool...cheap shirts they have sent...this is not the way to treat customers...Plz I need a reply soon for refund...invoice no SI 00089182... Name :Yogesh Majukar
Spark international Opp holy hospital tosham road hisar-125005 haryana

+1 photos

Jan 11, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Dec 02, 2017

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
Thanks & Regards,
Onlineclues Team

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Address: Ernakulam, Kerala, 682012

Website: Www.onlineclues.com

Hello i orederd london looks brand's 5 printed cotton shirts on. I received my order...
Bt when i open it its totally different as shown in my order... Its different in color and design..
So i want to repalce it nd please deleiver proper color nd desig shirts as previously order. Full of cheating... I want to return this

+1 photos

Nov 17, 2017

Pramod M. Pamu's response OnlineClues — now I am not my permanent location

1 Review
Pr Pramod M. Pamu on Nov 17, 2017
Mark as Resolved
Phone/Mobile Number: [protected]

I want cancel my order becose now i am going to trip for 15 days

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P

Pramod M. Pamu

from Chandigarh, Chandigarh

Nov 22, 2017

I want cancel my order becose now i am going to trip for 15 days

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K

Koushik Gan

from Arambagh, West Bengal

Nov 22, 2017

Order no is CIN1218572
this order of mine is canceled.dont send it..thanks

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K

kondal12

from Bhadrachalam, Telangana

Nov 23, 2017

cancel my order

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Address: 751024

Website: onlineclues

My self vivek ranjan i have order 1set of 5hirts.. From onlineclues they given the totaly different colour shirt. Shirt size not fit. Duplicate, footpath quality. So plz kindly refund my money. I never expect this kind of product from onlineclue. They giving the fully different product as they give in advrtsmnt. Footpath quality product. Plz sir refund my money

+1 photos

Jan 13, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Dec 02, 2017

OnlineClues Customer Care's response Dear Sir,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on write to us [protected]@onlineclues.com in case you require further assistance in the interim.

Thanks & Regards
Onlineclues Team

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Address: Patna, Bihar, 800006

Website: www.onlineclues.com

I ordered combo of 5 London looks men's cotton check shirts. Quality of the product is so bad and size of the product and colour is not same which was I ordered.this product is very cheap.i am not interested for this product.my product return take you and refund my money or replace it.my order id is 1214658.plzzz I humbly request you to refund my money.for this i obliged to you.thankew

Jan 7, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Dec 02, 2017

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
Thanks & Regards,
Onlineclues Team

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Address: Malappuram, Kerala, 676519

One week back order placed 5shirt, rs. 999+shipping charge 100=1099, but i did not get shirt in the order i sent. Order placed screen short image attached & received item image attached, please replace or refund my payment.

Order no. Cin 1211497

Invoice no. Si 00089276

+4 photos

Nov 18, 2017

Lky Thakur's response Size &color

Nov 18, 2017

ThiyaguV's response Your shirts is very poor quality and colours is mismatch on image..

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T

ThiyaguV

from Srinagar, Jammu and Kashmir

Nov 23, 2017

Your shirts is very low quality and colour is different so return back ur items my No is [protected]

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L

Lky Thakur

from Gagret, Himachal Pradesh

Nov 23, 2017

Size un fit & color not match

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Address: Bangalore, Karnataka, 560073

Order no cin1214261 tracking code[protected] dear sir,
I had order london looks brands 5 printed cotton shirt for ₹1099. The shirt which was shown while buying on site is totally different than what i received. The quality of clothes is also very poor. I want to return this product and want my money back. I had tried to call them but when i call it says that the person is busy please call later. I am middle class man and ₹1099 is a very big amount for me. I request to please resolve my complaint as soon as possible.

+1 photos

Nov 21, 2017

Complaint marked as Resolved

I want to return this product and want my money back. My mobile number is 9538825202

OnlineClues customer support has been notified about the posted complaint.

Nov 21, 2017

Updated by janappa he shirt which was shown while buying on site is totally different than what i received.

Nov 24, 2017

Updated by janappa Please resolve my complaint

Verified Support

Dec 02, 2017

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
Thanks & Regards,
Onlineclues Team

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I

Imirfan

from Mumbai, Maharashtra

Nov 22, 2017

The shirt colour was different types and so ugly please give me back my money and i return your shirts

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Address: Ghaziabad, Uttar Pradesh, 201013

Website: www.onlineclues.com

I bought 5 shirts from them and when i received the package i was shocked after opening my package. First thing i ordered a small size and what i got was the medium size and to make me fool they mentioned a small size in the invoice so that i can open the package to look out what’s inside. Second thing shirts are complete different from the site, and one of the shirt is torn from it sleeves, third thing whenever i’m trying to contact them there number is continuously going busy as if they have blocked the income calls.

Jan 8, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Nov 20, 2017

Updated by Sparsh05 I need a refund as soon as possible. Otherwise I’m going to complain about all this to consumer FORUM. I can’t take this ###. I ### paid 1100/- for the ###. Fabric sucks, tshirt sucks, if I didn’t get my refund I’m going to shut them down I swear to god.

Verified Support

Dec 02, 2017

OnlineClues Customer Care's response Dear Sir,
Sorry for the inconvenience but your payment has been bounced due to some confusion in your bank detail. Please provide the clear picture of your passbook front page so that we can refund your money in your bank account.
Thanks & Regards,
Onlineclues Team

Verified Support

Dec 02, 2017

OnlineClues Customer Care's response Dear Customer,
Please check your Mail account inbox, our customer care team has reverted to you Regarding your refund.
Thanks & Regards,
Onlineclues Team

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Address: 380015

Website: onlineclues

Hello i orederd london looks brand's 5 printed cotton shirts on 16th november 2017... Today 20 november2017 i received my order...
Bt when i open it its totally different as shown in my order... Its different in color and design..
So i want to repalce it nd please deleiver proper color nd desig shirts as previously order...
Nd please make sure it deleverd in 5 days..

Jan 10, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Dec 02, 2017

OnlineClues Customer Care's response Dear Customer,
Please check your Mail account inbox, our customer care team has reverted to you Regarding your refund.
Thanks & Regards,
Onlineclues Team

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S

Swapnil Satputale Patil

from Pune, Maharashtra

Nov 21, 2017

Wrong product send to me the size of product is wrong

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S

sy_5sal

from Bengaluru, Karnataka

Nov 21, 2017

Kindly cancel my order as it was a wrong product.
My order no is CIN1215446

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J

janappa

from Tumkur, Karnataka

Nov 21, 2017

I have ordered a 5 pack london looks shirts
I received a package of different colours and different sizes
I want back my money..

OnlineClues Complaints & Reviews

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OnlineClues reviews & complaints page 26

product not satisfied

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return request of delivery order

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return of london looks branded shirts

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different colors and size

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I want refund of my product.

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returning of the product

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galt dress bheja

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small size

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products galat bheja

wrong order delivered today

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cancel my order cin1229895

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shirts,p products

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just making fool customer

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london looks shirt combo pack

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different colour shirt. to refund my money

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I am complaining about my order london looks 5 men cotton check shirts

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wrong material delivered

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cotton shirts different color and different sizes

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about the product

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order id :- cin1213864

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