OnlineClues Complaints & Reviews

Address: Nashik, Maharashtra, 422010

Website: Product worng received

Product worng received colour not ok
Awb[protected]
Order no-cin1194813

Jan 3, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Nov 08, 2017

Updated by Anil Salve Product not ok

Nov 08, 2017

Updated by Anil Salve Pls retun my refund money

Nov 11, 2017

Updated by Anil Salve Dear, sir
My complaints 3 day but products not retun and my refund not received why?

Nov 11, 2017

Updated by Anil Salve OK sir my complaint not done
I am police complaint you online clues ok

Nov 12, 2017

Updated by Anil Salve Dear, sir
My oder no CIN1194813 retun but my refund money not recevied
My complaint no 51916

Verified Support

Nov 18, 2017

OnlineClues Customer Care's response Dear Customer,
Please check your Mail account inbox, our customer care team has reverted to you Regarding your refund.
Thanks & Regards,
Onlineclues Team

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Address: Jalaun, Uttar Pradesh, 285001

Order id: cin1193599
Order date: 31 oct 2017
Date of delivery: 07 nov 2017

Unit cost 999 rupees (100extra of shipping)
Total amount:1099rupeesreturnesd reasons
Product (T-shirts) is totally different in design from the show in image of your site.
Many t-shirt are defferent
Pls i want back my money.
I am trying to contact company many times but unable to reach contact number shared in the web site raised query and sent mail, no responce.

+1 photos

Dec 21, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Nov 04, 2017

Sathish Kumar Vimal's response I want to return my money

Nov 07, 2017

Updated by varonika ray Many t-shirt are defferent
Plz i want back my money

Verified Support

Nov 08, 2017

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
Thanks & Regards,
Onlineclues Team

Nov 09, 2017

Updated by varonika ray Order id:CIN11935399
Mob no.[protected]
Item name: london looks brands5 printed cotton shirts! Size:M
Placing order: new pathak pura, orai
Pincode: 285001
Order date: oct 31, 2017
Unit cost: 999 rupees(100extra for shipping) total amount: 1099 rupees

Returned reson:
Product t-shirts is totally different in design from tha show in image of your site.
I want back my money

Nov 10, 2017

Updated by varonika ray Order id: CIN11935399
Mob no. [protected]/[protected]
Order address: new pathak pura
Itam name: london looks brands 5 printed cotton shirts!
Size: m
Payment method: COD
Order date: oct 31, 2017
Date of deleviry: 2 nov 2017
Unit cost:999rupees(100extra for shipping) total amount:1099rupees

Returned reson:
Product t-shirts is totally different in design from the show in image of your site
I want my back money

Verified Support

Nov 18, 2017

OnlineClues Customer Care's response Dear Customer,
Please check your Mail account inbox, our customer care team has reverted to you Regarding your refund.
Thanks & Regards,
Onlineclues Team

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S

Sathish Kumar Vimal

from Chennai, Tamil Nadu

Nov 9, 2017

My order is not that and it's not Product

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Address: Allahabad, Uttar Pradesh, 211003

I want to return my product so please kindly return my product please return my money and take away ur product back

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I have ordered a wrong one so i want to cancel my order with order id-cin1194781
Please resolve this matter n try to help me out.
After being ordered my product i have read many reviews of this online company regarding fraud and cheap quality product. So i want to cancel my order please help me to sort out this issue and do the needful.
On company's website it does nlt show any option to cancel the order so sir please help me in cancelling this order.
This product is worth rs. 1099 so it is a big blow for our middle class company if it results in a fraud or poor quality so as a precaution please cancel this order.
I will be really thankful to you sir.
Hope for positive.

Dec 10, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Nov 08, 2017

OnlineClues Customer Care's response Dear Customer,
Please check your Mail account inbox, our customer care team has reverted to you Regarding your refund.
Thanks & Regards
Onlineclues Team

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A

aswarthanarayana swamy

from Sirsilla, Telangana

Nov 7, 2017

Colour and size

cancel the order - Comment #2908439 - Image #0

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Address: Hyderabad, Andhra Pradesh, 500020

Hii this is deeraj. K i order london looks brand's 5 printed cotton shirts... I want to return and get my refund as i didn't like the quality and the design which i ordered was one and got another so pls accept my request and take the product return and refund my money... Plss..
Invoice no-si00078070
Ordered on-3rd november
Deliverd on-7th november

Dec 9, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Nov 08, 2017

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
Thanks & Regards,
Onlineclues Team

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aswarthanarayana swamy

from Sirsilla, Telangana

Nov 7, 2017

Colour and size

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R

Rahul Shrisath

from Mumbai, Maharashtra

Nov 7, 2017

— product delivered is very bad quality material is very bad and sizes differ piece to piece pls return the money

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4

4n3

from Nandigama, Andhra Pradesh

Nov 7, 2017

I want to cancel the order because i choose a wrong one

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Website: www.onlineclues.com

I orderd 5 london shirt and but i received my order and i checked the order and it was totally disappointing. The order was totally different from the order i have given and now i am trying for return but now site is not accepting return and not replying of my mails. Their customer care all the time line kept busy.

I have complain number 51212. This website is fraud. Immediately take stern action against such fraud sites under cyber act.

Kindly help me in getting refund.

Dec 9, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Nov 08, 2017

OnlineClues Customer Care's response Dear Customer,
Please check your Mail account inbox, our customer care team has reverted to you Regarding your refund.
Thanks & Regards
Onlineclues Team

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A

Anil Salve

from Morjim, Goa

Nov 8, 2017

Products not OK colour not Mach my order

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Website: www.onlines clues.com

Sir i'm subbarao. I was ordered london look branded shirts of combo 5 on 1st november 2017. It was very poor and worst cloth. Colour was not good what i expected. I get a different colours of shirts that i didn't ordered. Totally
It was worst cloth and colour so i want to return the product immediately. So please send my money back and i did not want this product. So plz solve my query immediately...

Dec 16, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Nov 08, 2017

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
Thanks & Regards,
Onlineclues Team

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London cotton printed shirts. I want to cancel my order because i choose my wrong product. I order number is CIN1203878

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Address: Bijapur, Karnataka, 586103

I ordered a 5 shirts having a"s" size.. But coming shirts are in m size and are having different colours from what i am ordered. So kindly return it give me cash back... And coming shirts are not good in quality also... And having thin stitching. And are having different colours from what i am ordered..... Please kindly return money. Or explain how to return it....

OnlineClues customer support has been notified about the posted complaint.

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Address: Sabarkantha, Gujarat, 383120

I had orderd 3 combo of pure cotton shirt Rs.799 but i recived london looks pure line shirts combo of 3 so i want to replace my shirts please solve my problem quickly. this shirts colour and style is very different.i not recieved the product which i expected.kindly reply fast.

+2 photos

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The product i ordered is not same as it looks . It has different colour and size is also uncomfortable. I want my money back .
Awb-[protected]
CIN1192571

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Address: 331023

Dear sir my oder product vry bad quality
i want return my money

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Address: Pune, Maharashtra, 411037

Website: Online Clues

I have received the 10 shirt combo in size very very less than the actually ordered size (Xxl). Please i want refund for the product. Asap. The product was less in size and the site does not have a return policy option for a guest account. So resolve it as soon as possible. Received a fraud product. Received shirts of size less than the ordered size.

Dec 10, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Nov 08, 2017

OnlineClues Customer Care's response Dear Customer,
Please check your Mail account inbox, our customer care team has reverted to you Regarding your refund.
Thanks & Regards
Onlineclues Team

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A

Arjuna Umesh

from Chennai, Tamil Nadu

Nov 6, 2017

Hello I am arjuna. I had made two orders by mistake with a guest account with id [protected]@gmail.com. i want these orders cancelled soon.
My contact is this id and [protected]

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9

9140665100

from Ghatampur, Uttar Pradesh

Nov 6, 2017

444/114A2 lodh purwa baraf khana musahebganj thakurganj Lucknow

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I ordered 5 branted shirts in onlineclues.com. But 5 are tottaly different, they said branted but all shirts are low quality.. They can't be wear comfortable. There is no return option in that website and no response from that side. I want refund my money. Total amount 1099. Many complaints about onlineclues, so please give full attention.
Thank u.
Yours truly,
U. Pandiyan

Nov 21, 2017

Complaint marked as Resolved

Onlineclues.com delivered bad quality and different shirts which are not selected by me. I posted a complaint in this site.then they give responsibility and refunded my money back. Thank u. Try to sale good quality products. Email: onlineclues.com

OnlineClues customer support has been notified about the posted complaint.

Nov 06, 2017

Updated by U Pandiyan I ordered 5 combo branted shirts for price 1099, but they delivered totaly different items which are not ordered by me. They said branted but items are vey poor quality. There is no return option in their website and they are not responding. This is absolutely cheating and fraud. I want return my order and refund my money. Please help me otherwise i want go to consumers court

Verified Support

Nov 08, 2017

OnlineClues Customer Care's response Dear Customer,
Please check your Mail account inbox, our customer care team has reverted to you Regarding your refund.
Thanks & Regards
Onlineclues Team

Verified Support

Nov 08, 2017

OnlineClues Customer Care's response Dear Sir,
We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details: Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful.
Thanks & Regards
Onlineclues team.
Contact: [protected], [protected]

Nov 08, 2017

Updated by U Pandiyan No response from contact number given in emal

Nov 08, 2017

Updated by U Pandiyan Still now no response

Verified Support

Dec 02, 2017

OnlineClues Customer Care's response Dear Sir,
Greetings from Onlineclues!
We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details: Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful. Or provide us the picture of the packet that you received
Onlineclues customer care team.
Contact: [protected], [protected]

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Goku P

from Chennai, Tamil Nadu

Jan 30, 2018

I ordered 5 combo branted shirts for price 1099, but they delivered totaly different items which are not ordered by me. They said branted but items are vey poor quality. There is no return option in their website and they are not responding. This is absolutely cheating and fraud. I want return my order and refund my money. Please help me otherwise i want go to consumers court

Call me immediately.

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Address: 632009

I chose wrong product... So please cancel my order as soon as possible...

+4 photos

Nov 06, 2017

Updated by Vignesh sam Complaint order copy..

Nov 07, 2017

Updated by Vignesh sam I want to cancel my order... I Chose a wrong product...

Nov 07, 2017

Updated by Vignesh sam I want to cancel my order

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I ordered 5 combo shirts for rs. 999 on instagam from onlineclues. But the order was completely different when i recieved it today. They are also not answering the calls. Kindly exchange the order or give me the refund. As i have seen there are more than 4000 complaints regarding the same problem of recieving the product completely opposite of which it was displayed. Please give us the refund, your company will not recieve any success by fooling your own customers. Guys plz mssg i[censored] all agree, thanks 🙏🏻
Contact no. : [protected] (Siddhesh)
Cin1192135
Invoice no.: si 00076233

Dec 9, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Oct 30, 2017

Prince Mujju's response I want to colours size m.
Pls

Oct 30, 2017

Prince Mujju's response Plls

Oct 30, 2017

Vinayak Bhopale's response Colour is rong

Nov 05, 2017

Updated by Siddhesh Borade I have ordered the combo of 5 shirts for rs. 999 from onlineclues on instagram. But i recieved a completely different combo of shirts today. There quality was very cheap and were different according to those which were displayed. I request to onlineclues to exhange the order or to give the refund. The people who have called me for the order confirmation from online clues are also not answering the calls. There are more than 4000 complaints regarding to the same issue. The company will not recieve any success by just fooling around the customers. Guys i[censored] agree to me then plz mssg [protected] (Sidd)
Cin1192135

Verified Support

Nov 08, 2017

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
Thanks & Regards,
Onlineclues Team

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V

Vinayak Bhopale

from Morjim, Goa

Nov 6, 2017

The product i have received doesn't match with ur product which is shown in the add. Plz take ur product back and plz refund my money.

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P

Prince Mujju

from Bengaluru, Karnataka

Nov 6, 2017

I want to colours size. M

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P

Prince Mujju

from Bengaluru, Karnataka

Nov 6, 2017

I want to colours

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Address: 524304

Website: Www.onlineclues.com

Im buying london looks brand's 5 printed cotton shirts in online clues.
Please return my order and refund my money.
My order detais are given below

Tracking no :[protected]
Order id : cin1176678
Date: 21/oct/2017

*so please solve my problem as early as possible.

This is only for 350 characters

+1 photos

OnlineClues customer support has been notified about the posted complaint.

Nov 06, 2017

Updated by Althaf mahammad From online stores they call nd ask what you want to returning ur order. Im say yes. So they ask to cofirm you debit card by verifing card number expiry date and cvv fallowed by otp. First im not giving my otp to that person then asking several times nd they finally collect otp nd debited my money 1099/- two times. Totally i loss 2198/- my money. So please credidt my amount and initiate returning my order. And refund my money

Verified Support

Nov 08, 2017

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
Thanks & Regards,
Onlineclues Team

Verified Support

Nov 08, 2017

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
Thanks & Regards,
Onlineclues Team

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A

avi jain jalebi

from Saharsa, Bihar

Nov 6, 2017

My order size is S n you will give M size n different shirt

worst product returning - Comment #2906472 - Image #0

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Address: Madhepura, Bihar, 852113

Dear Sir
I want to Return my order because your product doesn't match which is shown in your site..it is totally different...
I have received it on[protected]

My Order no. is CIN1189568
Contact no-[protected]
E-mail- arya.[protected]@gmail.com

Please return & reply this...

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Address: 415612

Website: onlineclues

I have order 5 shirt combo from online clue and they gave wrong product and also their customer care are no receiving the call... Very 3 class company plz dont buy anything from this site or company... Product in image on their site is shown with good quality and the received product is very very worst... I m calling their customer care form long back but they and responding.

Dec 11, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Nov 08, 2017

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
Thanks & Regards,
Onlineclues Team

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Address: 641012

Website: Onlineclues.com

The product displayed on your website i. E. Pack of 5 shirts of price 999 dated 18th october, 2017. I have ordered the above mentioned product on the same day and it has been received today but it is really different from the product displayed on your website. Order no cin1189199. And i had ordered london looks 5 chekered shirt with s size. But i had received m size. Please do needfull as early as possible.
Thanking you
Yours faithfully,
Puviyarasan. K
+91 [protected]

Dec 12, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Nov 04, 2017

Updated by Puvi Nandhu The product displayed on your website i.e. pack of 5 Shirts of price 999 dated 18th October, 2017. I have ordered the above mentioned product on the same day and it has been received today but it is really different from the product displayed on your website. order no CIN1189199. And i had ordered london looks 5 chekered shirt with S size. But i had received M size. please do needfull as early as possible.
Thanking You
Yours Faithfully,
Puviyarasan. K
+91 [protected]

Verified Support

Nov 08, 2017

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
Thanks & Regards,
Onlineclues Team

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P

Puvi Nandhu

from Nattam, Tamil Nadu

Nov 4, 2017

Again I got the call from the consumer complaints and asked me my back account details and debited 3000 rs within few minitues pls do the need ful

OnlineClues Complaints & Reviews

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OnlineClues reviews & complaints page 29

product colour not ok wrong product received

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london looks branded 5 printed cotton shirts!

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product are not same

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cancel the order

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about size design and colour and quality

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different and low graded product

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return the london look branded shirts

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cancel my order - london cotton printed shirts

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about mismatched sizes and colours

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different shirts

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return the product and give me my money back

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product quality very bad

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10 t-shirt combo pack

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cheating

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I chose wrong product

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exchange the order or give me my refund

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worst product returning

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return london looks branded 5 printed cotton shirt

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3th class product and wrong product

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london looks 5 checkered shirt

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