Claimed

OnlineClues Complaints & Reviews

3.1
Updated: Dec 18, 2021
Complaints 4675
Resolved
2872
Unresolved
1803
Contacts

File a complaint to OnlineClues

Having problems with OnlineClues?

File a complaint and get it resolved by OnlineClues customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

OnlineClues reviews & complaints page 30

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Shaillu Yadav
from Calicut, Kerala
Nov 4, 2017
Report
Copy

Address: 370020
Website: Online clues

Size sahi nhi h or jo black color ka shirt dikhaya tha vo nhi h to l size chahiye or 1 black color ka shirt
+4 photos
OnlineClues customer support has been notified about the posted complaint.
Nov 04, 2017
Updated by Shaillu Yadav
Size is not gud
Nov 04, 2017
Updated by Shaillu Yadav
Color is not gud
Nov 04, 2017
Updated by Shaillu Yadav
M no L Size

Nov 04, 2017
Updated by Shaillu Yadav
My order exchange
My tracking code[protected]
My order no. Cin 1191879
My mobile no [protected]

Size not gud
Black color not there
So exchange my order
Verified Support
Nov 08, 2017
OnlineClues Customer Care's response
Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
Thanks & Regards,
Onlineclues Team
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    C
    cin2
    from Agra, Uttar Pradesh
    Nov 4, 2017
    Report
    Copy

    Address: Aligarh, Uttar Pradesh, 202001
    Website: onlineclues.com

    I donot match my order i have order 5 london check shir but i recieve my order so donot match my order plzzz my order replace or return it.
    Maine jo order kiya tha vo order ni aaya hai dusra aaya hai plz is order ko return krlo or mere rupee wapis krdoo.
    +1 photos
    Nov 04, 2017
    Updated by cin2
    Return my money

    Nov 04, 2017
    Updated by cin2
    Plz return my money or return my order
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Aniket pal
      from Vasai-Virar, Maharashtra
      Nov 3, 2017
      Report
      Copy

      Address: Amravati, Maharashtra, 444606
      Website: onlineclues

      My product is not match which shown in add, faulty product we received please take return and give refund money to me...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        J
        Jitendrakalra
        from Muzaffarpur, Bihar
        Nov 6, 2017
        Resolved
        Report
        Copy
        Resolved

        Address: 313001
        Website: Jitu

        क्वालिटी बहुत ही बेकार है और शर्ट कि साईज भी शार्ट हैकृपया कर पैमेन्ट वापस भेजने का कष्ट करे ।क्वालिटी बहुत ही बेकार है और शर्ट कि साईज भी शार्ट हैकृपया कर पैमेन्ट वापस भेजने का कष्ट करे ।क्वालिटी बहुत ही बेकार है और शर्ट कि साईज भी शार्ट हैकृपया कर पैमेन्ट वापस भेजने का कष्ट करे ।क्वालिटी बहुत ही बेकार है और शर्ट कि साईज भी शार्ट हैकृपया कर पैमेन्ट वापस भेजने का कष्ट करे ।क्वालिटी बहुत ही बेकार है और शर्ट कि साईज भी शार्ट हैकृपया कर पैमेन्ट वापस भेजने का कष्ट करे ।
        Mobile no [protected]
        Dec 9, 2017
        Complaint marked as Resolved 
        OnlineClues customer support has been notified about the posted complaint.
        Nov 04, 2017
        akash pakhale's response
        I want refund my rupees

        Verified Support
        Nov 08, 2017
        OnlineClues Customer Care's response
        Dear Customer,
        We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
        Thanks & Regards,
        Onlineclues Team
        Hi I am akash pakhale m product not delivered this is wrong product so I want my order place product

        shirt xl size is very short & quality is very poor - Comment #2906407 - Image #0
        My order donot match so plz
        Return my order or money back

        shirt xl size is very short & quality is very poor - Comment #2906453 - Image #0
        My product is not match which shown in add, faulty product we received please take return and give refund money to me

        shirt xl size is very short & quality is very poor - Comment #2906473 - Image #0
        Helpful
        Found this helpful?
        3 Comments
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          K
          keyur031991
          from Ahmedabad, Gujarat
          Nov 3, 2017
          Resolved
          Report
          Copy
          Resolved

          Address: Jamnagar, Gujarat, 361005
          Website: onlineclues.com

          The product displayed on your website i. E. Pack of 5 shirts of price 1099 dated 29th october, 2017. I have ordered the above mentioned product on the same day and it has been received today but it is really different from the product displayed on your website. Order no cin1190775 please do needfull as early as possible.
          Thanking you
          Yours faithfully
          Customer
          Dec 14, 2017
          Complaint marked as Resolved 
          OnlineClues customer support has been notified about the posted complaint.
          Verified Support
          Nov 08, 2017
          OnlineClues Customer Care's response
          Dear Customer,
          We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
          Thanks & Regards,
          Onlineclues Team
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Sowmya.
            from Ramapuram, Andhra Pradesh
            Nov 3, 2017
            Report
            Copy

            Address: Dharwad, Karnataka

            Size fit issues and Cuality issues look wise not good we ordered xl but the product we received xxl and we selected plain shirt but received printed shirt and the pabric was not good as we expected and colour also difrent please refund the amount otherwise I will complent to consumer care and we not setisfid with the product please refund.
            Nov 03, 2017
            Updated by Sowmya.
            Size fit issues and Cuality issues look wise not good we ordered xl but the product we received xxl and we selected plain shirt but received printed shirt and the pabric was not good as we expected and colour also difrent please refund the amount otherwise I will complent to consumer care and we not setisfid with the product please refund
            Nov 03, 2017
            Updated by Sowmya.
            Size fit issues and Cuality issues look wise not good we ordered xl but the product we received xxl and we selected plain shirt but received printed shirt and the pabric was not good as we expected and colour also difrent please refund the amount otherwise I will complent to consumer care and we not setisfid with the product please refund
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Saiganesha
              from Bengaluru, Karnataka
              Nov 3, 2017
              Report
              Copy

              Address: Mysore, Karnataka, 570008

              I have order 5 shirt combo in xxl size but 4 will be same size one will be M size shirt..I have exchange my shirt with xxl size and colour mentioned in advertised and deliver also change..So as soon as possible exchange my shirt with M to xxl size..I am waiting it response..Thank-you sir..
              +1 photos
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                D
                Dharmesh Kahar
                from Vadodara, Gujarat
                Nov 3, 2017
                Resolved
                Report
                Copy
                Resolved

                Address: Vadodara, Gujarat, 390001
                Website: Shopclues.com

                This is to infome that my name is dharmesh kahar and me oder your company mobile phon invoice 17 to dilivard by date 31/10/ 2017 this is not start defective pice so please replecemet my mobile phon your fethfully dharmeshkahar
                Dec 9, 2017
                Complaint marked as Resolved 
                OnlineClues customer support has been notified about the posted complaint.
                Nov 03, 2017
                Updated by Dharmesh Kahar
                Please give me my inovu17 mobile phone replacement.
                Nov 03, 2017
                Updated by Dharmesh Kahar
                I have orderd the product and I have received it 31.10. 17 the product is very bad difective pice I won't to replesmnet the product I tried more 12 times on the phon number mantones but there is no response u and your return policy is of 7days plz do the four and solve my problem so please replece my phon.
                Verified Support
                Nov 08, 2017
                OnlineClues Customer Care's response
                Dear Customer,
                We only deal in clothes not any electronic item's. So this product is not releted to us.
                Thanks & Regards,
                Onlneclues Team
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  mishra manish
                  from Delhi, Delhi
                  Nov 2, 2017
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: 208025
                  Website: onlineclues

                  Order no-cin1196456
                  Mobile no. [protected]
                  I have ordered london looks brand '5' printed cotton shirts rupees 999 and delivery charges 100. But i can not buy this product. L do not like the printed shirt so therefore request you to cancel this order
                  I hope to you kindly solve my problem
                  Thanks
                  Manish mishra.
                  117/96 k block sarvoday nagar
                  Kanpur uttar pradesh
                  Dec 14, 2017
                  Complaint marked as Resolved 
                  OnlineClues customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 08, 2017
                  OnlineClues Customer Care's response
                  Dear Customer,
                  Your order has been cancelled. Thank for using Onlineclues.
                  If you have already ordered please ignore it.
                  Thanks & Regards,
                  Onlineclues customer care team
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Smdalthaf
                    from Vijayawada, Andhra Pradesh
                    Nov 2, 2017
                    Resolved
                    Report
                    Copy
                    Resolved

                    Order return

                    Order no-cin1185290
                    Mobile no. [protected]
                    Complaint no. 51494
                    I have ordered london looks brand '5' printed cotton shirts rupees 999 and delivery charges 100. But this website cheated me buy sending wrong product with very bad quality.
                    Therefore i request you please return my order and refund my money

                    Thanks,
                    Shaik mohammad althaf
                    Bank-state bank of india
                    A/c. [protected]
                    Ifsc. Sbin0013336
                    +1 photos
                    Dec 17, 2017
                    Complaint marked as Resolved 
                    OnlineClues customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 08, 2017
                    OnlineClues Customer Care's response
                    Dear Customer,
                    Please check your Mail account inbox, our customer care team has reverted to you Regarding your refund.
                    Thanks & Regards
                    Onlineclues Team
                    Nov 20, 2017
                    Updated by Smdalthaf
                    Dear Online clues,

                    I didn't get any refund process mail from ur care service.
                    Please solve my problem as soon as possible.

                    Thanks and regards,
                    Shaik Mohammad Althaf.
                    Very bad experience
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      Prakash77v
                      from Delhi, Delhi
                      Nov 2, 2017
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: 560022

                      I had ordered 5 checks shirts (Order no: cin1184959). I have received shirts of different colours. I had raised a complaint in online clues (Complaint no: 51220). They had assured me that i would receive a call with in 2 days. Its 5 days since the complaint has been raised and no one has got in touch with me. Again when i called the customer care they said that i should send back the shirts to the seller along with my bank details. I would receive the amount in my bank. Please help me resolve this issue.
                      Dec 14, 2017
                      Complaint marked as Resolved 
                      OnlineClues customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 08, 2017
                      OnlineClues Customer Care's response
                      Dear Customer,
                      Please check your Mail account inbox, our customer care team has reverted to you Regarding your refund.
                      Thanks & Regards
                      Onlineclues Team
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        K
                        kunalthakkar5
                        from Mumbai, Maharashtra
                        Nov 2, 2017
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Bhavnagar, Gujarat, 364001

                        Order id : cin 1189790
                        Product name: london looks brands 5 printed cotton shirt
                        Size:xl
                        Unit cost:999 rupees (100 extra for shipping)
                        Total amount: 1099 rupees

                        Returned reasons:

                        Product (Shirts) is totally different in design from the show in image of your site.

                        May i can not posible to this shirts so i can return this so my request accept.
                        Dec 13, 2017
                        Complaint marked as Resolved 
                        OnlineClues customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 08, 2017
                        OnlineClues Customer Care's response
                        Dear Customer,
                        We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
                        Thanks & Regards,
                        Onlineclues Team
                        This site is fake and i complain it in consumer court .
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          Raju Tomar
                          from New Delhi, Delhi
                          Nov 2, 2017
                          Report
                          Copy

                          Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                          Website: [email protected]

                          Different product & very bad quality
                          So return my order & refund money
                          +1 photos
                          Please show right material on shopping window.Because confuse your show material and you send different material .So that, Return material and refund money.

                          Raju Tomar
                          [protected]
                          Order No - CIN1187478

                          different product & very bad quality so return my order and refund money - Comment #2905325 - Image #0
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Anirudh Kokate
                            from Vasai-Virar, Maharashtra
                            Nov 2, 2017
                            Report
                            Copy

                            Address: Thane, Maharashtra, 401203
                            Website: www.onlineclues.com

                            I want to cancel this order
                            My order Id is CIN1196370
                            Of INR 1000 + 100 delivery charge
                            I want to cancel this order because I placed a wrong order bymistake so I request to cancel this order as soon as you can...
                            +2 photos
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              arif mohamed
                              from Raipur, Chhattisgarh
                              Nov 2, 2017
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Hisar, Haryana, 125005
                              Website: www.onlineclues.com

                              Today i ordered wrong product in online clues shopping.com but could not able to cancel the order in their website.

                              This company is fraud one which i asked from many people.

                              So i want to cancel the order. Because i ordered l size instead of m size. Its order no is cin1195811 kindly do the need full and please let me know once its get resolved..
                              +1 photos
                              Dec 10, 2017
                              Complaint marked as Resolved 
                              OnlineClues customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 08, 2017
                              OnlineClues Customer Care's response
                              Dear Customer,
                              Your order has been cancelled. Thank for using Onlineclues. Now You Can Order Again Right Product.
                              If you have already ordered please ignore it.
                              Thanks & Regards,
                              Onlineclues customer care team
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                D
                                Diju Baruah
                                from Kolkata, West Bengal
                                Nov 5, 2017
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: 781031

                                I bought a London looks Brand 5 printed cotton shirt "M"
                                Order date. 11 Oct 2017
                                Received date. 25 Oct 2017
                                Invoice No. SL00062858
                                But the shirt is small for me. I need a "L" size instead of "M" size shirt.
                                From. Himakshi Baruah. North Guwahati, Pin.781031, Assam, mob. No. [protected]
                                (Note. First Complete date 26 Oct 2017)
                                Dec 21, 2017
                                Complaint marked as Resolved 
                                OnlineClues customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 18, 2017
                                OnlineClues Customer Care's response
                                Dear Customer,
                                We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
                                Thanks & Regards,
                                Onlineclues Team
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Amber quraisi
                                  from Dimapur, Assam
                                  Nov 1, 2017
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Ranchi, Jharkhand, 834001
                                  Website: Onlineclues

                                  Order return

                                  Order num - cin 1186449
                                  Mobile nun - [protected]
                                  I have orderd london look 3 combo shirts rupees 699 & delivery charge 100. But his website cheat me his give me different product very large size & very bad quality.
                                  There for requested you please return my order & refund my money.

                                  Thanx & regards
                                  Amber quraisi
                                  Bank - bank of india
                                  Alc - [protected]
                                  Ifsc - bkid0004599
                                  Dec 9, 2017
                                  Complaint marked as Resolved 
                                  OnlineClues customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 08, 2017
                                  OnlineClues Customer Care's response
                                  Dear Customer,
                                  We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
                                  Thanks & Regards,
                                  Onlineclues Team
                                  The shirts that were sent to us were not the one we ordered. We ordered check shirts combo of 5 but the shirts that we received was not the same as displayed. Kindly please confirm whether we can get it refunded or replaced.
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    K
                                    Krasna murari
                                    from New Delhi, Delhi
                                    Oct 31, 2017
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: New Delhi, Delhi, 110054
                                    Website: www.onlineclues.com

                                    Sir i'm order london looks brand printted cotton men's shirts.
                                    I'm received this product and open the product to different colour shirts.
                                    I'm don't like ur product style.
                                    Shipment [protected]
                                    Plz return ur product and refund my money.

                                    Hmne 5 shirts online order kiye usme se ek bhi colour same nahi nikla jo site pe dikhaya gya or na hi quality same nikali so hm bhot hi unsatisfy h is site se... Isliye hme plz return krne ki process btaye
                                    Anyatha hm is site par consumer court m case krenge and site or diye gaye no. Pr kisi bhi prakar se contact nahi ho pa rha n bharat seva pr kisi customer care ka no. H vo wrong no. Bta rha h
                                    +1 photos
                                    Dec 9, 2017
                                    Complaint marked as Resolved 
                                    OnlineClues customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 08, 2017
                                    OnlineClues Customer Care's response
                                    Dear Customer,
                                    Please check your Mail account inbox, our customer care team has reverted to you Regarding your refund.
                                    Thanks & Regards
                                    Onlineclues Team
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      P
                                      parmar akash
                                      from Ahmedabad, Gujarat
                                      Oct 31, 2017
                                      Report
                                      Copy

                                      Address: Vadodara, Gujarat, 390019
                                      Website: www.onlineclues.com

                                      My oder return and refundMy Oder in 5shirt london a difrant color in my oder an a very bed color
                                      OnlineClues customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 08, 2017
                                      OnlineClues Customer Care's response
                                      Dear Customer,
                                      We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
                                      Thanks & Regards,
                                      Onlineclues Team
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        L
                                        luvpandey
                                        from Kanpur, Uttar Pradesh
                                        Oct 31, 2017
                                        Report
                                        Copy

                                        Address: Hisar, Haryana, 125005
                                        Website: onlineclues.com

                                        I ordered a product and it ia not good...order date 26-10-17 and delivery date 31-10-17 nd i want to return my order...
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit