[Resolved]  Ortel Communications — frustrated ortel broadband user!!!

Address:768004
Website:ORTEL COMMUNICATIONS

Ortel communications is tarnishing its own brand image in odisha (Whatever it had already!!), we have ortel broadband connection for which we pay timely still they are so bad in addressing complaints that we wait days for the net to work if once the network runs out. They are not bothered to even resolve the issue as after several complaints also they keep on saying we will resolve it in no time...
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May 8, 2018
Complaint marked as Resolved 
Ortel Communications customer support has been notified about the posted complaint.
Verified Support
Apr 05, 2018
Ortel Communications Customer Care's response
Pls let us know is there any issue or concern persist with us. If you have please provide us nature of issue with customer no and contact no. We will address your issue.
Apr 08, 2018
Updated by JagrutAadmi
yes we are having network issues on daily basis...presently while i am writing i am sorry to say but am using VODAFONE 4G for seamless internet because guess what "ORTEL NETWORK IS OFFLINE!"...its a daily issue i mean we complain daily for no net...check our membership id[protected] records...there will be numerous amounts of complain daily...address the issues soon or lose a customer.
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My membership number is 01373481 and I have been facing the same problem for a long time now. Ortel Communications do not care about their customers. From evening onwards the net starts fluctuating so much that I have to rely on my jio data pack for internet. It is quite pathetic that the problem I had first registered on 11th march is yet to be resolved after almost a month.

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    Ortel Communications Phone
    +91 97 7609 1111 (Orissa)
    +91 89 1326 0326 (Vizag)
    +91 33 4001 6891 (Kolkata)
    Ortel Communications Address
    C1, Chandrasekharpur, B.D.A. Colony, Bhubaneswar, Odisha, India - 751016
    View all Ortel Communications contact information