Ortel Communications — Refund Amount | |
Hi Team On the month September 2020 I had requested for the broadband connection, due to some budget issues company didn't provide me the connection. And I have already paid the Rs.970 rupees of payment to your agent (Bubu). And I have called multiple times (more than 20) to your customer care, visited office more than 5-6 times for my refund. I have called to Bubu and Personally meet with Mr. Paul, and handover all the required documents (Adhar Card, Cancel Cheque, Google Pay Screenshot of my payment to Bubu) to him. I have provided all the required documents on 12th December 2020, but till now I did not get my refund from Ortel, which looks bad.. After multiple time of call customer care agent shared one senior person mobile number and his name is Tipun, I have contacted over the whatsApp (As informed by Customer care) but no response. Its been more than 7 months Ortel did not process my refund. Even I have contacted multiple times over an email and phone[protected] to [protected]@ortelgroup.com, [protected]@ortelgroup.com, [protected]@ortelgroup.com but no response. This is such an irresponsible company. Looks like completely fraud. Taking users money and not doing refund. Even I did not get any my refund. Hope this will be address by https://www.consumercomplaints.in. Thanks ABHIJIT Was this information helpful? | |
Ortel Communications customer support has been notified about the posted complaint. | |
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+91 97 7609 1111 (Orissa)
+91 89 1326 0326 (Vizag)
+91 33 4001 6891 (Kolkata)
C1, Chandrasekharpur, B.D.A. Colony, Bhubaneswar, Odisha, India - 751016
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