Panasonic — damaged tv shipped by great eastern trading company

Address:	Jaipur, Rajasthan, 302029
Website:	[email protected]

Dear sir/madam

I have purchased panasonic 43es630d led set i7wex17485 on 03/12/2017
Invoice no g1924/1718/01852 from great eastern trading company, srd tower, plot no 10b &10x kailash puri tonk road jaipur 302018
As per discussion during purchase, it was ensure that item will be installed after 3-4 months and dealer was agreed. Item was delivere on next day as sealed box. I have kept that sealed box. I did not open that box. After few months of purchasing i called company for installation. Company sent it's engineer for installation but when item was opened by company's engineer led tv screen was broken. Immediately engineer reported in his company that led tv has broken and he also mentioned in his report that sealed item opened by him and item has cracked. I also mention my this complaint in engineer's report. Before delivery, item was not checked by dealer that item is ok or not. So please change panasonic led item

Thank you

Narayan lal chanda
[protected]@gmail.com
[protected]
A-23 shyam colony
Sita bari sanganer
Jaipur rajasthan
302029