Panasonic — Handset faulty with in 4 months

love9716361948

from Chennai, Tamil Nadu

Address:	110020
Website:	www.panasonicindia.com

I purchased one panasonic mobile model eluga 1 not its not working fine i visit to authorised service centre with set he simply deposit the set and there is no update of set till now i have to purchased new set due to delay in service set is with service centre from lasr 2 weeks not getting any respond from panasonic team as well...details imei-[protected] mobile.[protected]@in.panasonic.com. jobsheet number_kjaspup4721015pi856...

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Panasonic India customer support has been notified about the posted complaint.

Oct 14, 2015

Updated by love9716361948 mail was also send to mr manish sharma but no response i suggest everyone to never purchased any panasonic product.

Oct 14, 2015

Updated by love9716361948 Delay In service
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Hi Manish
My handset is started hanging since 3rd month of purchase and adaptor is faulty within 4days of purchase.
This is really pathetic that my phone is under repair since two weeks and I didn't got any response from ur service team.
I tried to get update from your contact centre but didn't get any satisfactory response. They replied due to system updation we are not able to provide any details regarding your service order.
And this is really very bad experience of mine in any of the contact centre.
When I ask service centre for the loner set they told me we don't have such policies. So in urgent need I had purchased another phone from Samsung. So the handset of no use of mine.
Please collect the handset from the service centre. And I need refund. In future I will never ever suggest anyone to get any product from this brand.
Please find the attachment for the details of my service order & do the needful.
Your quick response is highly appreciated.