Panasonic — Panasonic new ac not cooling

Address:

110092

Sir/madam,

I had purchased a Panasonic 1 Ton Window AC from Navrang

Electronics, Delhi-110092 on 5th June 2016.

From day one the AC was not cooling properly. Last year in July 2016

the technician came and checked the AC. He agreed that the AC was

not cooling prop erly and told me that the AC needs servicing. He

serviced the AC (DRY SERVICE). He assured us that now there will be

no problem.

The problem remained the same-the new Panasonic AC wasn't

cooling properly. In the other rooms I have LG and Voltas window

ACs. Their cooling is superb.

Now this year, on 8th May 2017 again I complained about the "cooling

problem" vide complain no. R[protected]. No one came till date.

On 11th May 2017 again I have complained about the same problem

vide complain no. R[protected].

WHY IS THE PANASONIC AC NOT COOLING PROPERLY? IS IT A

MANUFACTURING DEFECT? If it is a manufacturing defect, then

please change the AC.

Please help!!!

Mr. J Chhabra
[protected]

cc:

1. Consumer Protection Forum
2. Times of India