Panasonic India Customer Care
Panasonic India Pvt. Ltd.
Customer satisfaction rating: 3%
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1512
COMPLAINTS

Panasonic India Customer Care

Panasonic India Pvt. Ltd.

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Address
No 88, 6Th Floor, Consumer Sales Div, Spic Building Annexe, Mount Road, Guindy
Chennai
Chennai District
Tamil Nadu
India - 600032

Customer Care Phone Numbers and Contacts

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Customer satisfaction rating
3%
Complaints
1512
Pending
41
Resolved
27
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Panasonic India related photos (279)

Panasonic India Complaints & Reviews

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Panasonic — air conditioner split inverter type

 nkmenonz3@yahoo.co.in on Feb 13, 2018
I have purchased one panasanonic 1 ton split ac (Cs ys18rky – 1 / cu ys18rky-1 / [protected], sl. No. [protected]), invertor type from das agencies, palakkad – 678001 (Phone no.[protected], 2545388, 2544681), on 24th dec 2016, vide their invoice no. S007918 dated 24/12/2016.
The ac developed fault and was not cooling, when it was switched on 1st of feb 2018. We contacted das agencies (Selling dealer) and informed them about the fault in the ac machine, who informed that the cooling may be due to the “settings” getting changed in the remote, as there could not be any other problem...
Complaint comments  Read comments Complaint category Electronics & Appliances

Panasonic — panasonic eluga ray 700 mobile

 Kusum Juikar on Feb 13, 2018
I have brought panasonic eluga ray 700 mobile from flipkart in november 2017. But this mobile is switched off for 1 hour and another thing is that battery remaining 47 % then within minutes it become 14 %. This phone become big problem within 4months. So please give me replece that phone and give me new phone. From kusum juikar. My gmail id pjjuikar47@gmail.com...
Complaint comments  Read comments Complaint category Mobile Handsets

Panasonic — air conditioner split inverter type

 nkmenonz3 on Feb 12, 2018
I have purchased one panasanonic 1 ton split ac (Cs ys18rky – 1 / cu ys18rky-1 / [protected], sl. No. [protected]), invertor type from das agencies, palakkad – 678001 (Phone no.[protected], 2545388, 2544681), on 24th dec 2016, vide their invoice no. S007918 dated 24/12/2016.
The ac developed fault and was not cooling, when it was switched on 1st of feb 2018. We contacted das agencies (Selling dealer) and informed them about the fault in the ac machine, who informed that the cooling may be due to the “settings” getting changed in the remote, as there could not be any other problem...
Complaint comments  Read comments Complaint category Electronics & Appliances

Panasonic — incompetent service center... don't know about repair

 sachin_hajare on Feb 8, 2018
I have my panasonic p41 mobile which has mice issue (My voice is not audible to other), i gave my handset twice to service center address p. C. Support, shree sai tower off 9, 1st floor, opp murlidhar veg, near baba bhide bridge 273 narayan peth, pune, maharashtra 411030 on dated 29.12.2017 and 15.01.2018,

I had paid total 850 rs to replace my mobile mice. But still having same issue…problem not resolved.

When i went third time as requested by customer support in same service center,... Without opening mobile he directly said mobile has to be send to company @chennai...
Complaint comments  Read comments Complaint category Mobile Handsets

Panasonic — panasonic plasma tv th-p42x30d.

 sudesna on Feb 8, 2018
Purchased the above tv on october 2011 by paying rs.35000/-. Gone black on jan 2018. Hardly six & quarter year service. Repair complaint not addressed rather damaged & returned by panasonic authorised service centre. No comprnsation even after promising the same, rather fradulent call to know the debit card number & bank details. It appears panasonic has gone to dogs. There is nothing to say further.

Sandipan banerjee.
Mob. No.[protected]....
Complaint comments  Read comments Complaint category TVs

Panasonic — screen display issue

 TKiranKumar on Feb 3, 2018
We have purchased panasonic 40 inch smart tv model 40es500. The display is not clear. Earlier i have complained about this but no action taken till now. When we watch the tv from front side there is no issue with display but when we move 2 steps left or right the picture is not clear and displaying as photo negative. I have verified the same tv in other show room they don't have such problem....
Complaint comments  Read comments Complaint category TVs

Panasonic — mobile phone repair not done by service center

 ashok5281 on Feb 1, 2018
Sir, I was given my Panasonic mobile phone for repair to say communication Ghaziabad on 2/12/17.it is long time ago but phone was not repair by company. And not providing any communication to me by service center. I was try many times to service center but they was not provided proper solution to me. so please check that this matter and solve my issue.my phone is under warranty and company responsibility are do the repair phone or replacement under policy.

name-ashok patwal
Phone model no-EZ240
mail ID-ashokpatwal79@gmail.com
ph no-[protected]...
Complaint comments  Read comments [2]Complaint category Mobile Handsets

Panasonic — panasonic led tv

 Srinivas Panduga on Feb 1, 2018
Hi iam srinivas,

I have purchased panasonic led tv with model no 50c3000x and serial no ofx[protected] on 7_ nov - 2015.

I would inform u that my tv was got display problem, n same complaint raised to service center. They are saying to replace new display which cost around 40k.

I have 2 years extended warranty.
Pls suggest me to solve my issue.

Regards,
Srinivas. P...
Complaint comments  Read comments Complaint category TVs

Panasonic — display cracked..

 Sony Augustin on Jan 31, 2018
Sir, im augustin.My new panasonic eluga ray 700 (purchased on 22. 09. 2017). Its display cracked by an accident.i give it an panasonic authorised service centre kasaragod-kerala for changing display.. There demand 5800 rupees for changing display.. Im agreed.. And given 2500 rupees advance and mobile.. On 14/12/2017.. but still this time now.. I have not getting the mobile.. So many times im enquired.. That time they tells next week like.. Please solve my issue as soon as. Otherwise we are going to raise a complient on consumer court.. My mobile noumber is [protected]. Thank you...
Complaint comments  Read comments Complaint category Other

Panasonic — mobile not working

 zvc on Jan 31, 2018
Panasonic — mobile not working

We purchased mobile phone of panasonic eluga ray max on dt. 16/05/2017. Imei no-[protected]. We face problem in mic so we send it to service center (Shanla telecom faridabad) work order no. Fdd/ps/17/00929 they said that they want one week to repair it but after 16 days they are not able to give it to me in ok condition they said that mobile is send to company and call to panasonic customer care. When we call to customer care they are not able to confirm a date for my phone dispatch date. Due to this i purchased a new phone. Now i want my phone...
Complaint comments  Read comments Complaint category Mobile Handsets

Panasonic — panasonic eluga note, mumbai vashi

 Bijapur Satish on Jan 26, 2018
Hi team,

I am from navi mumbai, vashi.
My name is satish.

I have visited your panasonic service center at vashi, navi mumbai for doa for faulty handset replacement but they didn't replace.

I would like to complain about the panasonic eluga note mobile which got defective and when i went to replace it no one was bothered and said that panasonic distributor don't have another piece to replace so keep the mobile and go.

2 weeks i haven't got the replacement from the service center / distributor.

Contact number of service...
Complaint comments  Read comments [1]Complaint category Telecommunications

Panasonic — panasonic eluga a3 mobile camera problems that can't connect to camera

 Vijay Kumar Kumavat on Jan 26, 2018
I bought panasonic eluga a3 mobile via flipkart yesterday, after that i started the camera function not open message is flashing can't connect to camera please make sure to close other app that may use camera or flashlight. So i rebooted yet same so called care they suggested me to do some process in but not improve so i want to return/replace it. Multi national company check products then marketing. I deeply uncomfortable about product.
Please resolve my issue as soon as possible so company image shall maintain...
Complaint comments  Read comments Complaint category Mobile Handsets

Panasonic — panasonic aluga a3 [Resolved]

 Wasim Banani on Jan 25, 2018
Maine 4/1/2018 ko panasonic aluga a3 kharida tha second day hi usme youtube automatic band ho jaraha tha or whatsapp ke videos bhi band ho jarahe the maine service center legaya to i'd ka problem bata kr de diya fir next vaisa hi hua mai phir le gaya software uptade kr ke de diya do din thik chala phir vaisa hi ho gaya
Maine service center wale ko kaha replaced kr ke dusra pics do to abhi tak nahi diya hai 7 din ke bad bola
Itne mahnge hum phone lete hai koi responsibility bhi honi chahi aapki company ke service provider hai nagpur me bahot bekar hai
Customers agar satisfied...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Panasonic — air conditioner not working on generator

 Premanand Shenoy on Jan 24, 2018
We have a panasonic split air conditioner in our office. It does not work when we are on generator power. Other airconditioners of other brands do work without any complaint even on generator.

The panasonic service provider in our locality mangalore says that this is common problem with only panasonic air conditioners.

I refuse to believe that a reputed mnc like panasonic has a major flaw in the design, putting their whole name in trouble.

Can there be a solution? Where is the real fault,?...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Panasonic — cheating and pathetic service

 Pratik Jani on Jan 16, 2018
Don't ever buy panasonic.
I bought a new panasonic 42 inch tv from a authorized dealer of panasonic. My tv was dead within 2 months of buying.
It took me more than 100 calls and emails, 1 consumer court complaint to just get my tv replaced or repaired.
I got a replacement after 8 months. I had to stay without tv for 8 motnhs. No one is responsible in the company.

Now after 4 years the replaced tv is dead too. And to my surprise i had to again face the same issue.

They say that tv is not repairable. We do not have parts available with us. Buy...
Complaint comments  Read comments [2]Complaint category TVs

Panasonic — panasonic faulted mobiles in market

 hsahota3 on Jan 16, 2018
I buy new mobile panasonic eluga ray500 from panasonic shop..
I check earphone after 3 days buying date.. I faced da problem in earphone jack in mobile.. Plug out the earphone then premannetly going attched earphn. After plug out also..
I just purchase the phone before tje problem 3 days.. M very upset to buying panasonic product. I just want to try panasonic comapny but panasonic is not good compare to china companies like oppo vivo.

Panasonic faulted piece are sailing in marked..
Its tooo much fraud company......
Complaint comments  Read comments Complaint category Mobile Handsets

Panasonic — no service or response of rice cooker in warranty

 kummah on Jan 16, 2018
I purchased a panasonic rice cooker sr-fd181 on 8-oct-18 from amazon.in. It stopped working on 3-dec. After calling the customer service number multiple times, i finally received the number of the only “authorised service centre” in bangalore who does rice cookers and in warranty. Mind you, this place is about 90 minutes from my house.

I gave the cooker to sri lakshminarayana links on 7th dec and i was told on 9th that there is a fuse blown and it is take another 3 – 4 days to get the fuse. After multiple follow-ups over the next 2 weeks, the person gave me the number of suresh...
Complaint comments  Read comments Complaint category Appliances

Panasonic — washing machine-na-w80g2hrb/na-w80h2arb

 Karthic Ramachandran on Jan 15, 2018
Dear sir,

With reference to the above i have purchased the washing machine and panasonic is not able to rectify the electric shock in the machine and the same which is under warranty.

I request manufacturer to return the complete funds 13, 200 inrs.

Issue happened-1 st sept 2017.

Details

Model no:na-w80g2hrb/na-w80h2arb
Purchase date:6/march/2016.
Bill no:22721.
Warranty-2 years from the bill date.
Dealer:chawla electronics, sco 49-huda market, sec-29, faridabad, haryana.

Attached...
Complaint comments  Read comments Complaint category Electronics & Appliances

Panasonic — services not good enough

 Hevince on Jan 15, 2018
We had purchased a washing machine. The machine had some problems. We called the people from panasonic. They came a tried to fix the machine problem. They told that only a small problem is there and will be able to fix it. Now they tells that the machine has a lot of problems and asked us to pay a lot of money.
This is our complain. That the service provided is not good so please take the initiative to provide a better service.
Vincent jacob...
Complaint comments  Read comments Complaint category Electronics & Appliances

Panasonic — misguidance by panasonic technician for ac repairs and service

 Thomas Zacharia on Jan 8, 2018
On 1st jan 2018, pansaonic tecnician attended to my fault air conditioning unit and advised that the compressor is damaged and it has to be replaced. Approximate cost for replacing the damaged compressor was estimated to be 16500 plus the fitting charges. I got the air condition inspected by a third party technician and the fault was with the capacitor. Renewed the capacitor and ac started working normally. Cost for renewal of capacitor was only 1300 rupees including the service and labor charge. If i had to replace the compressor on words of panasonic approved technician i would have to pay around...
Complaint comments  Read comments [1]Complaint category Appliances

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