Panasonic India Customer Care
Panasonic India Pvt. Ltd.
Customer satisfaction rating: 3%
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1509
COMPLAINTS

Panasonic India Customer Care

Panasonic India Pvt. Ltd.

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Address
No 88, 6Th Floor, Consumer Sales Div, Spic Building Annexe, Mount Road, Guindy
Chennai
Chennai District
Tamil Nadu
India - 600032

Customer Care Phone Numbers and Contacts

Phone:
Phone:
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208
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132

Customer satisfaction rating
3%
Complaints
1509
Pending
41
Resolved
27
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Panasonic India related photos (278)

Panasonic India Complaints & Reviews

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Panasonic — didn't get my phone battery & customer care is not refunding my money back

 Soumik Ghanty on Dec 30, 2017
I visited a customer care in durgapur because my phone was not working. They told me that the battery is defected, so i ordered a battery from that place and they took rs400 as advance. And told me to come after 1 week. Its been 1 month but i didn't get my battery, so i asked them to return my money back they refused to return. I am stucked very badly i can't buy battery from any other place.
Please help me sir asap.
Thank you...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Panasonic — refund of defective mobile handset

 MahS on Dec 30, 2017
I purchased panasonic p31 on amazon, the handset was slow initially & used to hang now device stopped working & is in warranty period. I contacted amazon & as per their seller's policy amazon recommended me to contact manufacturer (Panasonic).

I took the device to panasonic service center 3 times. The device was deposited for months at the service center. Till now i have submitted the mobile device 3 times to panasonic service center but problem still persists & no solution provided. Panasonic technicians is unable to fix the problem.

To make it worse the technician...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Panasonic — mobile replace or refund

 Vishal953294 on Dec 29, 2017
Panasonic mobile worst service

Dear sir/madam,
I have purchased a panasonic p66 phone from shopeclues online, on dated 10/05/2017 with invoice no. Elil/sc/2356/16-17 and within 2 month i have face a issue of no network coverage some network issue some time networks come sometimes not comes. And problem no.2 is photo automatic deleted and automatic come but there is no any physical damage on touch back etc no any scratch on mobile. Sir i have submitted mobile in service centre total five times but problem is not solved. So please replace this mobile or refund my total money....
Complaint comments  Read comments Complaint category Mobile Handsets

Panasonic — panasonic led tv

 Ekango on Dec 27, 2017
We bought led 32 inch tv on 1.1.2015. After 1year sound come picture not come your service center susmeee electronics in kumbakonam, tamilnadu solve the problem at the cost of rs.3500.6month back same problem come. They rectify the problem. 3 days back again picture not come. Still they didn, t come within 2years we get frequently problem in t v. K kindly give permanent solution. They ignore our complaint...
Complaint comments  Read comments [2]Complaint category TVs

Panasonic — battery

 Raviji kumar on Dec 22, 2017
Dear sir mere eluga i2 ki battery 2 month pahle damage ho gayi thi jo garranty main thi jise abhi take badla nahi gaya hai main jab bhi service center jata houn to bar bar ek hafte bad aane ko kah diya jata hai. Jis se main bahut paresaan ho gaya houn. Kabhi kahate hai ki abhi battery nahi aayi hai kabhi kahate hai ki 8din baad aana. Mujhe koi santosh jank jabab nahi mila hai. Please help me...
Complaint comments  Read comments Complaint category Mobile Handsets

Panasonic — panasonic eluga a2 mobile phone not working properly and shopkeeper, service center and mobile company no one can help me

 Rajendra8193 on Dec 17, 2017
मै रामकृष्ण सोनेवाने न [protected] मैने 3 हप्ते पहले panasonic eluga a2 सिटी कलेक्शन, महाजन माकेर्ट नागपुर लिया। लेने के बाद से ही phone मे internet नही चल रहा था। customer care से बताया गया की service centre मे जाए। वहा software डाल कर दे दिया गया।अब internet चल रहा है परन्तु incoming call और outgoing call बन्द...
Complaint comments  Read comments Complaint category Mobile Handsets

Panasonic — panasonic eluga a2 mobile phone not working properly and shopkeeper, service center and mobile company no one can help me

 Rajendra2074 on Dec 16, 2017
मैं रामकृष्ण सोनेवाने मो न [protected] है।मैने तीन हफ्ते पहले सिटी कलेक्शन, नागपुर (महाराष्ट्र) से Panasonic eluga A2 खरीदा।परन्तु लेने के बाद से ही उस phone मे internet नही चल रहा था।customer care से बात किया तो उसने service center भेज दिया। उन्होंने software डाल कर दिया।अब internet चल रहा...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Panasonic — phone was not working

 Añgêl Shãtãkshï on Dec 10, 2017
Dear sir,
I am requesting to you that my phone was not work before one year my phone model is "panasoni eluga l2" its not charging the battery and always shutting down. If the screen on it seems open then the seen and stopping the aid of eluga l2.
I am in very fedup please i need help. I want to replace my cellphone otherwise repair my phone please....
Complaint comments  Read comments [1]Complaint category Desktop Computers

Panasonic — panasonic semi automatic washing machine not working properly

 senthilprabhu2103 on Dec 9, 2017
Model no: na-w65br
Date of purchase: 04/09/2016 (Under warranty)

Complaint no: r[protected]

Dated on 6th december and still there is no sign of resolving the issue.

My panasonic washing machine suddenly stopped working and not draining the water. I called the panasonic service helpline"r[protected]" and they sent an engineer. He inspected the washing machine and just cleaned the drain pipe and fixed back (Above was happened one month before) he didn't even clean the parts of machine instead made us to clean.

Again we have started...
Complaint comments  Read comments [2]Complaint category Washing Machines

Panasonic — i give complaint on 28.11.2017 on my mobile problem still remain

 satyabratanayak on Dec 8, 2017
Sir/madam,
I gave a complaint on 28.11.2017 on this site. Yet, there is no information to me. The following lines are again giving to you.
I gave my mobile model no. (Panasonic eluga 12) to m/s. Devayoni support service india pvt ltd., scr 15/e (666), bapuji nagar, bhubaneswar-751009 care center on 22.11.2017. After repairing, they called me to receive the mobile set. I received the mobile set on 24.11.2017 vide job sheet no. 1669 and gave rs. 950 for repairing cost. When calling others through my mobile set, same problem arises. Problem of my mobile set was that my voice not clear...
Complaint comments  Read comments Complaint category Mobile Handsets

Panasonic — it's been almost three months, but my phone is still at service centre

 Nitesh Thaakur on Dec 7, 2017
I have submitted my panasonic eluga ray max in service centre sundernagar himachal pradesh since 15th september 2017, problem was charging issue, but unfortunately it's not resolved yet,
Extreamly bad service,, this is the last time, now i will never purchase panasonic products..
I have all the recordings of all the official saying lie and only lie to me.
Worst service i have ever had...
Complaint comments  Read comments Complaint category Mobile Handsets

Panasonic — panasonic cordless phone - kx-tg3711sx - display not working

 raghunathanau on Dec 5, 2017
Display not working,

Date of invoice (Purchase) - 4th march 2017

Model - kx-tg3711sx
Ser. No - 6laxdo39242

Phone hand over to service center on 17th nov 17, but not yet repaired (Till 5th dec 17) due to non availability of spares

Name of service center - mkr telephone, city tower, near chinmaya balabhavan, kannur-2, kerala ph[protected]

Also contact your service engineer on tele no - [protected] on 28th nov 17,
But he is unable to say an exact date of delivery.

My contact no - [protected]...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Panasonic — mobile problem still remain

 satyabratanayak on Nov 28, 2017
Sir,
I gave my mobile model no. (Panasonic eluga 12) to m/s. Devayoni support service india pvt ltd., scr 15/e (666), bapuji nagar, bhubaneswar-751009 care center on 22.11.2017. After repairing, they called me to receive the mobile set. I received the mobile set on 24.11.2017 vide job sheet no. 1669 and gave rs. 950 for repairing cost. When calling others through my mobile set, same problem arises. Problem of my mobile set was that my voice not clear to other receiver. Again, i went to the above center on 25.11.2017. They checked but did not find the problem. They did not say clear to me.....
Complaint comments  Read comments Complaint category Mobile Handsets

Panasonic — panasonic battery model no. lc - p12150bp (12v, 150ah, 20 hr)

 Fabenhur on Nov 25, 2017
I had purchased panasonic batteries (2 nos) which was being used for storing solar energy for my house. As the battery back up seems to have dropped drastically and being within warranty our technician advised us to contact customer care and have the batteries checked for discharge levels as the storage seems minimal. Request you to please register this complaint and send the technical team to assess the discharge levels in the battery....
Complaint comments  Read comments Complaint category Other

Panasonic — gift received in unpacked and half of the things were missing

 Shraddhaa on Nov 22, 2017
We purchased panasonic tv and washing machine and won gift worth rps 5000. Dealer did not gave our gift for more than 6 months. I contacted customer support via mail and phone... Surprisingly they even did not contacted back to me nor mailed me back. Shewta and manjeet and many more are the customer support i contacted with. But they did not even help us in correct manner. Many of them were unaware of gift system in panasonic. Worst experience i had with panasonic. I have already mailed bill number to the customer support....
Complaint comments  Read comments Complaint category Electronics & Appliances

Panasonic — dealer in jammu gandhi nagar not attending the customers properly

 Sunayana Virdi on Nov 21, 2017
Hi sir/madam,

This is to inform you that chowdhary enterprises gandhi nagar jammu is not dealing with the customers properly. We have bought refrigerator and washing machine from the dealer and it was communicated that we have free ironing appliance with it but till now we have contacted them 5-6 times for the same but they have not given us anything and now they are not even picking up our calls. Please intervene to help us in this....
Complaint comments  Read comments [2]Complaint category Washing Machines

Panasonic — mobile service center

 caaakash2010 on Nov 19, 2017
I have a eluga ray x, but my bad lucky, mobile screen or back camera damage. I search mobile service center in shakarpur. This service center saying 7000 rs. For repairing. I can't under stand this logic new phone price is 9000 and repairing charges 7000. Plz help me otherwise i suggest to all never purchase panasonic.

This is my contact no. [protected]...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Panasonic — led tv manufacturer defect / transit defect

 chandanLOV on Nov 18, 2017
Dear panasonic team,

I am sharing my grievance that i have bought panasonic led tv from sadana store on 13th october and and found that there was spot in the display of the tv which i have informed to store sales person and he said that it will be replaced after diwali as it was season time and i| agreed on the same and then after all the season were over i again called the sales person of sadana and reminded him about the tv replacement then he got the service call registered for me and then the company service executive along with sales person visited my house and he said the display...
Complaint comments  Read comments Complaint category Electronics & Appliances

Panasonic — mobile battery not getting charged & speaker not effective while is on during call

 anand1494 on Nov 16, 2017
I had purchased panasonic eluga ray max gold mobile from flipcart platform, from day one its speaker was not effective while keeping it on during call. Latter after 2 to 3 days, battery was not getting charged even though tried with other charger too. I had submitted the mobile to service centre and they asked for 15 - 20 days to resolve the matter. Now after 1 month i had not received the mobile, i had called many times the customer care, but of no use at the same times tried to call many executives but no one is picking the calls, all numbers provided are use less. I am feeling cheated. I think...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Panasonic — panasonic viera led tv

 manoharan paramasivam on Nov 12, 2017
I purchased the led tv on 24.07.2015 which is having full option. My warranty expired on 23.07.2017 after that 06.11.2017 my TV picture was not coming only sound was working when I formed panasonic customer care they have sent one technician and he has verified and told panel has gone which costs rupees 16640 almost half of tv price. Tv cost is ruppees 32000. How the panel has gone I don't because I put v guard stabilizer for my TV. Panasonic customer care is not giving proper explanation for that. Don't buy Panasonic brand tvs....
Complaint comments  Read comments Complaint category TVs

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