Panasonic — service complaint registered call no; [protected].55 uhd tv 55 fx600d.,

Address:

Prakash M Ullal, Post ullal. Mangalore-20, Dakshina Kannada, Karnataka, 575020

Hi
My tv is panasonic 55 uhd smart led tv 55 fx600d. And booked 4 year extended warranty also. Product is not good defective. After purchasing the same year, tv display is not working now it is not at all switching on, complaining about this to service center.*service complaint registered on 22rd dec 2019 call no; [protected]. I purchased the tv for rs;73, 989.41of indian rupees and invoice no is; [protected] dt; 27/01/2019. I’m very much disappointed with the company. The worst brand have ever seen and totally waste of my hard earning money. Even not completed my emi on bajaj finserve. If the problem is not sorted out i will complaint about this to consumer court against dealer and company, because of i informed company also, but company says, details are belows

Dear mr. Ullal

Greetings of the day!

First and foremost a sincere apology for the inconvenience you have faced.

With reference to your received mail, we are working towards ensuring a positive resolution on high priority & we wish to inform you, our team has managed to arrange the required part and currently it is in transit to get delivered to your location. Our resq team will be contacting you once the part is delivered to our service center for further addressing this request to provide resolution at the earliest.

We appreciate your time and patience.


Regards,
Ceo's desk
Reliance digital retail limited

*complaint attended on 23rd dec 2019 (Call no; [protected]). Still not resolved,
I writing this only of negligence of officers of company. How they dealing with customer.