[Resolved]  Panind — requesting you to refund the amount and cancelled the applied form for pan card

I had applied for pan card online on panind. They charged me 499, which is too much for a pan card. As i had seen at nsdl website, they charged 100rs.

I don't know why they have charged 400rs extra.

I just want to cancel the pan card, and get my money back.

Please help me with helpline number where i can lodge my compaint and get the required help as soon as possible.

I already sent mail with the registered mail id regarding refund but they are not responding the mail for extra charges of 400rs.
Was this information helpful?
No (1)
Yes (3)
Apr 10, 2020
Complaint marked as Resolved 
Panind customer support has been notified about the posted complaint.
Verified Support
Mar 09, 2020
Panind Customer Care's response
Dear Applicant,

As requested, Full Refund has been initiated.

Request ID : [protected]. Amount : 499.00

Amount would be credited to the account from which payment was initiated within 3-5 working days.

We request you to kindly close the complaint raised on https://www.consumercomplaints.in and Mark the complaint as resolved.

Thanks.

Regards,
Team - PAN Online
Complaint comments 

Comments

They will reply you in mail after 2-3 days of complaint. My refund was processed yesterday after 6 days.
Thank you for acknowledging. In future, for any assistance, kindly contact us at [email protected] or 020-27218080.
You can get pan card for free in 10 minutes at https://www.incometaxindiaefiling.gov.in/e-PAN/ using aadhar number and OTP.
Plese cancel my order and give me my refund money..
D Ripu's reply, Mar 4, 2020
Why not refund my money??
D Ripu's reply, Mar 4, 2020
Transaction proof. Plese give me my money...
D Ripu's reply, Mar 4, 2020
Cancel my order and back my refund money 499 rupees
D Ripu's reply, Mar 4, 2020
Very poor company. So late but not retrun my money?
D Ripu's reply, Mar 4, 2020
Customercare any time bg! What are doing yours team???
To help resolve your query/concern, kindly provide us your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [email protected]
Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Panind
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    32%
    Complaints
    1299
    Pending
    0
    Resolved
    374
    Panind Phone
    +91 80 8151 0101
    Panind Address
    Unit, No. 5, Site 4, Vikaspuri, New Delhi, Delhi, India - 110018
    View all Panind contact information