Passport Office Guwahati Complaints & Reviews

I have applied for passport in 13/6/2018 at passport office dimapur, along with my brother, we have completed all verification process and even verified through special investigation bureau and was told that file is forwarded to rpo guwahati. I check my application status it shows physical verification pending in rpo guwahati, when i call they say no need to verify anymore, still now it's not processed. I have exams to appear for abroad in december of which i could not appear because i don't have passport. I'm very disappointed with the service because my friends who applied late than me for their passport already. Please look into the matter and please process it.. I have next exam coming in march i don't want to miss it.

I am finished all process me police verification sp verification with signature in 17 (Seventeen) november. Today is 20 december so i seen in my passport status is file is sp office why verification is finished then my file is not send to regional office guwahati it is so late process issue in my passport service. I am applying for passport in 30 september maybe 3 month complete.. It is so late process

Escalation to guwahati rpo

In regard to renewal of my passport a query has been raised by delhi rpo on 26th nov 2018 as urgent/priority matter whereas delhi rpo has not received any response from guwahati rpo since past three weeks.
Kindly consider the matter as urgent and respond as i need to renew passport on urgent priority.

Replies mark to watila. [protected]@gmail.com

Respected sir/mam i have submitted my passport documents in the month of july 2018 and done the local police verification also and it has been 25 days passed for the verification process but still i have not received the passport so request you to kindly take an action against it kindly find the below details for your reference

File no. Gu[protected]
Dob:[protected]
Name of the applicant: kushal kalita

I have got the email on 7 august, 2018 that they are dispatching my passport. And when i try to track my passport is shows bag dispatched to chawngte s. O on 12 august, 2018 18:04:08 from aizawl and the destination is kamalanagar s. O but it cross nearly a month still it showing like this. Then i told to my friend to check for me on chawngte s. O post office and the kamalanagar s. O too but they haven’t found anything. My tracking number is pp[protected]in and my passport number is s1292105

Please help

I applied for passport along with my sister from passport kendra office Dimapur and submitted our applications by 23 March 2018. We completed the process and also did all the police verification together with the same required documents. Now she got her passport some months back around the month of May while mine still shows pending for police verification at RPO Guwahati. We did the same verification together at Dimapur itself so how is it that her passport came while mine is pending for police verification. I submitted a grievance in the passport website but nothing has been done.
The file number is GU[protected] and the grievance service number is [protected].

Sir,
I would like to request you to issue me passport in time without much delay. It's my 1st time that i have been experiencing with such an error message in your website that my passport application is under review. Already one month & five days have gone astray. Earlier i applied for renewal passport and also got the same in time. But after losing my previous passport unfortunately, i again applied with sufficient amount of fees required and this time, i have been experiencing with such wrong message.
My file no. : gu52c[protected]

The officers at passport office guwahati used disturbing language to address me when i visited the passport office. They acted as if they are irritated and do not want to speak with me. They do not have the minimum etiquette to speak and behave towards the applicants. I felt very humiliated when the officer spoke in a aggressive and violent manner to me.

Dear all

Passport for ratnakar mokashi :- file number pn16c[protected] = ok

Passport rohini mokashi :- file number pn16c[protected] = comes with wrong gender.

We got our both the passports but i am very disported with your services my wife passport comes with gender male.
As i mentioned in my previous mail we need to travel on 24th of this month and now i come to know she need to again apply for passport renewal this is vary disappointed please kindly request you we have 6 days if can do this correct and sand as asap.

Sir/madam,
I would like to register a complaint regarding the delay of my passport. I have applied for passport in the year 2017 dated.22/08/2017, time 10:40 am but till now i did not received the passport. Its almost been 6 months since i applied for passport. When i checked the status if my application, there seems to appear "pending for physical verification rpo guwahaty". So, i rang up at rpo guwahaty and spoke with them but they are dening that there are no such pending cases but as per the verification done out here in dimapur,,,, sp (Thana) verification done on 08/09/2017, sb (Int) verification done on 25/09/2017, sib (Ib) verification done on 09/10/2017.
So, after doing all this verification process why are they giving us such a trouble in obtaining our passport. I want the authority to kindly look into the matter and issue the passport as soon as possible.

My file number - gu[protected]

Sir, with reference to the subject cited above it is to inform you that dhemaji ps has delayed submission of police verification report because of non receiving a reply from paltan bazar ps regarding pending criminal case at paltanbazar ps if any in the name of my wife. However, on consultation with the passport branch of dsb located near guwahati high court and second officer of paltan bazar branch it was learned that dsb office after receiving the police verification report of my wife from paltanbazar has already forwarded to the passport office on 20.03.2017 and has also informed that dhemaji ps should send their police verification report independently to passport and should look for criminal records only if available at any of the ps of dhemaji. Therefore, you are requested to direct dhemaji ps to send their police verification report directly to passport office.
The file number of my wife are as under
Gu[protected]

Yours faithfully
Mousum konwar

Sir my name mohammad abdul hai village parsa dumariya post parsa thana majhaulia west champaran bihar sir my passport file number is pa[protected] is dispatch date 2/2/2018 but not delivery speed post treckking number pp[protected]in mobile number [protected]//[protected] emai [protected]@gmail.com //

Sir
I have applied for passport for my fiancee in August'17.and the police verification has also done .but lumding police station is not sending the report to SP office for further process . My fiancee's verification has done in oct'17 . We have to go on a foreign trip in January '18 after our marriage .
Plz help us its very urgent .
My contact no is [protected]
File number is GU[protected]
Thanks.

Hi sir,
Im 21 now. I had minor passport when i was 14. When i turned 18 and applied for a major passport there was a mistake in my parent's name in my 10th certificate as their name in my birth certificate is wrong and 10th certicate is according to birth certificate. Mistake is in my 10th certificate and birth certificate. So, when i tried to correct my 10th certificate, it was not possible because i hve studied in cbse. I have tried all the possible ways to do correction in my 10th certificate but everything failed. And when i consulted passport agencies they are not accepting my application as my parent's names are different in my 10th certificate and minor passport.
So what can i do for getting a major passport now?
Some one suggested me to cancel my old minor passport and apply for a fresh passport my keeping my 10th certificate. Is this is possible?
Thank you!

Me and my sister applied for passport on the month of july'2017, our appointment was on 25.07.2017. Hence it was forwarded for police verification and the police verification was held on 16.08.2017 but the status is still showing pending for police verification in both our cases. When i enquired about at the police station according to them they had sent the report to sp office. On the month of october i went to the rpo and enquired about it they told that the police report didnt arrive. So it is seen that it is pending at the sp office kamrup metro. Its been more than 3months from the date of application. At the time of appointment i was told that the passport process does not exceed 3months from appointment date.
Please help me resolve this matter. The details of passport applications are.
1. Rajib chandra kalita - gu[protected]
2. Surabhi kalita - gu[protected]

Hello sir/madam
My name is pinky jain and am residing in tezpur assam. I applied for my passport on 11.08.2017 and my file no is gu[protected]. My application is verified by the office and forwarded to tezpur police and it has also been verified and forwarded to sp office after many difficulties. I have been troubled by the tezpur police for documents and eventually i gave them all the documents they demanded for though the documents where not compulsory. And now when my file is passed to the sp office they too are demanding new document each day i visit there. I have already submitted
1. Aadhar card
2. Pan card
3.10th admit card
4. Mummy and papa voter id 5. Marriage certificate affidavit
6. Nrc papers
7. Ward commissiner documents
And now they are again demanding for 1. Rent agreement
2. Telephone bil
3. Bank pass book
4. Ward commissioner document more copies
They want them as a address proof and as a proof to knw if a m an indian or not. I guess the previous document which i have submitted is more than enuf for proofing that im an indian residing i tezpur, m a post graduate, and my dob proof. Now what more do i need to keep on arranging.
I am pissed of with the regular harassment.. Please help me. And suggest me what should i do.
Thank you

Respected sir/madam,
I applied for passport on 20/01/2017 from itanagar pslk with file no. Gu[protected] with date of birth 03/05/1990, name: krishna chakma and verification has been done at respective local police station but status is still showing pending for physical police verification at respective thana under sp office changlang. Further, i contacted sp office changlang (Sb branch) and they told that they have sent pvr to police headquarter itanagar on 20/06/2017 vide no. Csb/08/ (A)/2016-17/121 with ref. No. Phq/sb/7/ (3)/04/2017/46 but still pvr has not been uploaded to regional passport office, guwahati. Hence, i would like to know what steps need to be taken for the better convenience why pvr has bot been uploaded to passport regional office and please look into this matter as soon as possible.

Regards,

Krishna chakma
File no. Gu[protected]
Dob: 03/05/1990

I called them today on 9th oct 2017 regarding my passport they cut the call just like that. This is causing a problem for me. Such behaviour of the staff is creating hassle. Whereas my appointment date was 28.7.17 i am done with all the formalities along with physical police verification. This is not that way people behave just cause m a 12std student. I am getting in trouble as m not being able to receive my passport which is required to create my bank a. C. Bank is not accepting other documents so i require it. Please tell me what is the issue for which m not being able to receive my passport.

Dear sir,
My name is simon shadap and i am currently working in dubai, i had given my rpassport for renewal on the 15 may 2017 but till date they say that they are still waiting for clearance from the rpo office guwahati because of which i cannot apply for my health card and travel, please help me because i am far and i have no means to contact anyone. My old passport number is j 8663044 and my renewal code here in dubai is uaed10763617

Dear sir/madam,

This is for your kind information that my son's passport has not been delivered by indian post as me and my family out of station during that period and it has been returned back to rpo guwahati. So i request you to resend the document ones again.

Document details:

Name: mr. Trushanov das
C/o: mr. Pankaj das
Sabjibari, duliajan
File no: gu[protected]
Letter ref no: scn/[protected]/17