[Resolved] Paynimo / Techprocess Payment Services — cucet application form payment failure- balance deducted twice | |
I made two payments for applying CUCET application. One is on[protected] of 800/- with transaction ID "PUR/CENTRAL UNIVERSITY OF/MUMBAI" with axis bank debit card. And another is on[protected] of 803.78/- with transaction ID "833116" VIA SBI debit card. In both the cases balance got deducted but transaction was incomplete and went pending. Please take necessary action to resolve my issue. I'm adding screenshots with the transaction details.
Was this information helpful? | |
Apr 30, 2020 Complaint marked as Resolved Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint. Verified Support Mar 27, 2020 Paynimo / TechProcess Payment Services Customer Care's response Dear Customer, With reference to your query regarding your online transaction you are requested to kindly contact the merchant through whom you have initiated this transaction. The merchant will be able to assist you further with your query. Ingenico ePayments (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd) is the payments partner engaged with the merchant for offering payments aggregation services only. The contact details of the merchant customer service desk are available on the merchant website. Customer Service Ingenico ePayments India Pvt. Ltd. (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd) | |
 3 Comments | |
Comments
I have done transaction through your platform but transaction was failed and amount was debited from my account but not credited in beneficiary account. So pls refund as soon as possible.
Total Transaction Amount : INR 2009.44 /-
MERCHANT TRANSACTION ID :- [protected].
TRANSACTION DATE :- 23/03/2020
![]()
Total Transaction Amount : INR 2009.44 /-
MERCHANT TRANSACTION ID :- [protected].
TRANSACTION DATE :- 23/03/2020
Amount of Rs. 817 debited from my Union Bank dehradun account on 18/03/2020. Trans ID refrenece is S26272045.
This was for payment of BSNL Bill.
BSNL Account still shows unpaid after 48 hours.
This was for payment of BSNL Bill.
BSNL Account still shows unpaid after 48 hours.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
40%
Complaints
1228
Pending
0
Resolved
476
+91 22 6652 8600
Building No. 1, 2nd Floor, Mehra Estate, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400079
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.