[Resolved] Paynimo / Techprocess Payment Services — payment deducted but did not reflect on screen and session timed out | |||||
DEAR SIR.MADAM I WAS PAYING MY UPPCL BILL OF ACCOUNT NO[protected] METER NO. 15504928 MY AUGUST ENERGY BILL WAS RS. 9820.26 . AND I TRIED PAYMENT AS AN UPI via techprocess payment services. he payment got successful and i got deduction messege from bank ..but page was still not responding for 5 minutes or so.. after a while it said session is expired ..and i got no confirmation from uppcl that i have paid my bill successfully pls .look into it. my UPI trasnsaction id is[protected] name narendra kumar email id [protected]@gmail.com mobile number [protected] Was this information helpful? | |||||
Sep 16, 2019 Complaint marked as Resolved Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint. Verified Support Aug 16, 2019 Paynimo / TechProcess Payment Services Customer Care's response Dear Customer, This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end. Bank Reference ID: Merchant transaction ID: Transaction Amount: Transaction Date: In case the amount debited from your account, kindly provide us the updated bank statement for the same. Regards, Customer Service Ingenico ePayments India Pvt. Ltd. (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd) Verified Support Aug 16, 2019 Paynimo / TechProcess Payment Services Customer Care's response Dear Customer, This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end. Bank Reference ID: Merchant transaction ID: Transaction Amount: Transaction Date: In case the amount debited from your account, kindly provide us the updated bank statement for the same. Regards, Customer Service Ingenico ePayments India Pvt. Ltd. (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd) | |||||
 1 Comment | |||||
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On August 16 I have made my tution fee of Madras university through paynimo..money got deducted but not shows successful transaction..when I will get my refund amount
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