[Resolved] Paynimo / Techprocess Payment Services — transaction failed but amount deducted | |
Dear sir/madam, I have paid jbvnl electricity bill of rs. 1721 for the month of may, 2018 through online payment mode of jbvnl website on 25.06.2018. The amount has been deducted from my sbi account but failed to generate confirmation receipt. The amount has not been deposited to jbvnl account, nor it has been return back to my bank account even after three days. My consumer no. Hb3269 of sub-electricity office at jsr (Karandih), jamshedpur. The transaction id for deducting the amount from my bank account which was received in my mobile phone is as "pos [protected] at tps*jharkhand bijli vimumbai txn#088673". I, therefore, request you kindly make the payment successful or return back the amount to my bank account as early as possible. My mail id is [protected]@yahoo.co.in. Regards. Susanta kumar pradhan Was this information helpful? | |
Aug 7, 2018 Complaint marked as Resolved Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint. Verified Support Jun 28, 2018 Paynimo / TechProcess Payment Services Customer Care's response Dear Customer, With reference to your query, we are able to trace the below transaction at our end. Techprocess Txn ID:[protected] JBVNL Txn ID:7115b308665e[protected] Amount:1721.0 Kindly note that this transaction was reported as successful to Jharkhand Bijli Vitran Nigam Limited and payment was done to them on 26.06.2018. Request you to kindly coordinate with Jharkhand Bijli Vitran Nigam Limited for further assistance. Regards Vishal Raja Customer Service Techprocess Payment Services(Part of Ingenico Group) Verified Support Jun 29, 2018 Paynimo / TechProcess Payment Services Customer Care's response Dear Customer, Greetings of the Day! This is with reference to your below mail for payment not updated towards[protected] TPSL ID:[protected] Transaction amount:- 1721.0/- Transaction date:-25.06.2018 We would like to inform you that we have checked the status of the given transaction and found that it is marked as success and the payment for the same has been sent to Jharkhand Bijli Vitran Nigam Limited New on 26.06.2018 With reference to your query regarding your online transaction you are further requested to kindly contact the merchant through whom you have initiated this transaction. The merchant will be able to assist you further with your query. Techprocess is the payments partner engaged with the merchant for offering payments aggregation services only. The contact details of the merchant customer service desk are available on the merchant website. Regards, Customer Service Techprocess Payment Services Ltd | |
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Dear sir/madam,
I have paid jbvnl electricity bill of rs. 1641 for the month of Oct, 2020 through online payment mode of jbvnl website on 07.11.2020. The amount has been debited from my Axis Bank Credit Card but failed to generate confirmation receipt. The amount has not been deposited to jbvnl account, nor it has been return back to my card. My consumer no. NH10319 of sub-electricity office at Tupudana, Ranchi.The transaction id for deducting the amount from my credit card which was received in my mobile phone is as " INR 1641 was spent on your Credit Card XX1361 on 07-Nov-20 at TPS*JHARKHAND BIJL. Avbl Lmt:INR156384.08. Call [protected] (if in India) for dispute'. I, therefore, request you kindly make the payment successful or return back the amount to my card as early as possible. My mail id is '[protected]@rediffmail.com.
Regards.
Nirmal Kumar
I have paid jbvnl electricity bill of rs. 1641 for the month of Oct, 2020 through online payment mode of jbvnl website on 07.11.2020. The amount has been debited from my Axis Bank Credit Card but failed to generate confirmation receipt. The amount has not been deposited to jbvnl account, nor it has been return back to my card. My consumer no. NH10319 of sub-electricity office at Tupudana, Ranchi.The transaction id for deducting the amount from my credit card which was received in my mobile phone is as " INR 1641 was spent on your Credit Card XX1361 on 07-Nov-20 at TPS*JHARKHAND BIJL. Avbl Lmt:INR156384.08. Call [protected] (if in India) for dispute'. I, therefore, request you kindly make the payment successful or return back the amount to my card as early as possible. My mail id is '[protected]@rediffmail.com.
Regards.
Nirmal Kumar
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