[Resolved] Paynimo / Techprocess Payment Services — uppcl failure of online uppcl bill payment, but amount is deducted from bank account | |||||
Online COMPLAINT - UPPCL — failure of online UPPCL bill payment, but amount is deducted from bank account Ref: UPPCL-PVVNL consumer account no. [protected] --Address-A 11 Kaushambi, Ghaziabad-201010. DATE OF PAYMENT: 20.07.2018. Bill Case No.[protected] Amount Paid Rs. 7504 - Order ID:[protected] on 20.07.2018. Paid through NetBanking from Bank of Baroda Payment Reference E-Banking: 92458665/L2343_UPPCL NB TECHP, debited Rs.7504. COMPLAINT: Payment Receipt NOT GENERATED online and Payment NOT acknowledged by UPPCL. I had registered a COMPLAINT on 20.07.2018 itself vide no.[protected] BUT I did not give and details or references. REQUSET: The issue be resolved and my PAYMENT be acknowledged. CONSUMER S.L. DUA, A 11 Kaushambi, GHAZIABAD-201010 / Email (Regd with UPPCL): [protected]@gmail.com. / Mobile (Regd. with UPPCL): [protected] Was this information helpful? | |||||
Aug 24, 2018 Complaint marked as Resolved Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint. Verified Support Jul 23, 2018 Paynimo / TechProcess Payment Services Customer Care's response Dear Customer, Greetings of the Day! This is with reference to your below mail for payment not updated towards TPSL ID:[protected] BANK REFERENCE NO:[protected] We would like to inform you that on the basis of the given details we have checked and found that the status for the same was reported as pending at our end as we had not received the response in real time from bank's end. Accordingly, as per the standard process, on receipt of the recon file, the said transaction was processed as refund and the refund instruction was sent to your bank on[protected] You are therefore requested to kindly check your bank account statement to confirm the credit receipt or contact your bank in case you have not received any reversal into your account. Regards, Customer Service Techprocess Payment Services Ltd | |||||
 2 Comments | |||||
Comments
I Sadanand Prasad Gupta, paid my
electricity bill account number[protected] Rs.6176 through SBI debit
card last four digit 0788 online dated July 18 2018 but in bill summery it is not showing while aforesaid amount has been deducted from my account .
electricity bill account number[protected] Rs.6176 through SBI debit
card last four digit 0788 online dated July 18 2018 but in bill summery it is not showing while aforesaid amount has been deducted from my account .
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
40%
Complaints
1228
Pending
0
Resolved
476
+91 22 6652 8600
Building No. 1, 2nd Floor, Mehra Estate, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400079
Bank name -allahabad bank
I have done payment by allahabad bank online transaction to DGCA online examination . My payment have been deducted but didn’t get recipt. kindly give my payment back.
Thanks
Harleen
Gmail id - [protected]@gmail.com