[Resolved]  Paytm — Amount deducted but not credited

Address:Lucknow, Uttar Pradesh, 226016

I wanted to inform you that i had paid the bill of my reliance post paid mobile on 13.04.17 at 6:22 pm for rs. 423.48/- from my hdfc bank credit card.

It got deducted from my credit card account but it didnt got credited to reliance mobile account.

On asked from hdfc call centre they informed that the money (423.48/-) has been debited here and it must be lying with paytm as it has not been transferred tp reliance mobile bill payment account.

My transaction id is paytmapp1118554.
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Aug 7, 2021
Complaint marked as Resolved 
Apr 21, 2017
Updated by Dawra
Paytm — Amount deducted but not credited

1 Review
Dawra on Apr 21, 2017 Mark as Resolved
Phone/Mobile Number: [protected]
Transfer ID: PAYTMAPP1118554

I wanted to inform you that i had paid the bill of my reliance post paid mobile on 13.04.17 at 6:22 PM for Rs. 423.48/- from my HDFC Bank Credit Card.

It got deducted from my Credit Card account but it didnt got credited to Reliance Mobile account.

On asked from HDFC call centre they informed that the money (423.48/-) has been debited here and IT MUST BE LYING WITH PAYTM as it has not been transferred tp Reliance mobile bill payment account.

My transaction ID is PAYTMAPP1118554.
Complaint comments 

Comments

Dear Dawra,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Dear Dawra,

Our customer service team has been trying to get in touch with you on the above mentioned number, however, there was no response from your end. Hence, request you to share an alternate contact number or a preferable time to arrange the call back.

Regards,
Reliance Communications

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