[Resolved] Paytm — amount has not been credited to TATA DOCOMO, but debited from Credit Card | |||
MY Tata Docomo Data card Bill was rs 449 and Due date was 9th May 2014.I had paid the amount on 6th May through PAYTM website and till today the amount has not been credited in my TATA Docomo account though the same amount had been debited from my credit card on the same day (6th May 2014) .Thus i had paid the same amount in TATA DOCOMO using another Credit Card on 11th May 2014. Regarding the same every day I had sent 2-33 email all the email they are replying that they are looking into this but today its more than 9 days i have not got any resolution.Please help..I need your help to get the issue resolved. The order number in paytm[protected] Thnaks- Santanu Kundu +[protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 12 0477 0770 [Head Office]
+91 12 0306 2244 [Support]
B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
We are very sorry to read your issue here. The best way to resolve any concern is to send an email to
us at [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues. Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That's our promise!
We have checked with operator and they confirmed that number [protected] has been successfully bill paid with Rs. 449 . Find below details:
The operator reference # OXIGEN-CAL[protected]
Please speak to your operator customer care using this mentioned reference number and ask them to to adjust this bill payment in your next billing cycle as this is a twice billing issue.
Should you require any other assistance, please send us an email at [protected]@paytm.com.
Best wishes,
Paytm Customer Care