Paytm — Billing issue - not resolved.

Address:	Bangalore, Karnataka, 560017
Website:	www.paytm.com

I have paid BECOM (Electricity bill) through paytm.com Paytm showed successful, but when i checked wit the becom team, they were saying it has got cancelled.

Whenever i try to reach paytm, all they give is a reference no which doesnt make sense for bescom. Because i have tried calling bescom plenty of times. all they say is the transaction was cancelled. and an important note is Paytm.com is not an authorized payment gateway for bescom, but payumoney.

If paytm is not an authorized gateway for bescom, why do they given an option to pay electricity bill..

I really dont understand where the money is now. Its been two months now.

Order no : [protected]