Paytm — complaint regarding jio recharge via jio

Website:

paytm.com/recharge

Dear sir/madam,
Yesterday, i did recharge on my jio no.-[protected] of rs 399. The amount has been debited but recharge has not been done yet. Today is the last date of expiration of validity so if my recharge is not done then the services on my number shall be stopped which i dont want in any case so kindly recharge it or refund my debited amount as early as possible... I did the recharge on 15th august in the afternoon probably during 3:00pm. The paytm app told that the payment has been failed but i got a message from vijaya bank immediately that rs. 399ha been withdrawn. Atleast kindly retransfer the amount back to my vijaya bank.