Paytm — irresponsible behaviour

Address:560068
Website:PayTm

Hi,

I buy mobile from icici card through pay tm at time of buying offer was i will get 200ors caskback within 10days and after that i can transfer the money to my bank account.

Now 13 days are past still money is not reverted to pay tm account. I am still waiting for it.

I call pay tm customer service i waited for more then 10 mints but call not get connected.
Number is -[protected].

Today again i call to customer service again i waited for more the 10 mints still call not connected.
Number is-[protected].

I want to know you guy's promise lot at time of purchasing or for service but when it come deliver you guy's are useless. You people simply harrash customer.

We waste our time and energy just to call you. You don't even receive the call.

Customer service is means first call resolution do you think you support team is not capable. They are sitting in chaiir and hatching egg's.

Paytm tag line is paytm karo. Paytm tagline should be "customer ko pareeshan karo".

Paytm people at least justify the your salary.

I want my money in my wallet at any cost.
I have already send the screen shot and transaction id on saturday till there not response form there side.

Pathetic company and employee

Order no-[protected]

Transaction id-s82126020

Regards
Ashish
[protected]
Was this information helpful?
No (0)
Yes (0)
Mar 05, 2018
deepak richhariya deepak richhariya's response
Maine[protected] ko order kiya jo mujhe pasnd nahi aya jise mai ab return karna chahata hu mera order no #[protected] pl as early as possible
Complaint comments 

Comments

My veet coupon is not submitting .It's shows 'Please try after some time.' Please refund my paytm cashback.
I had paytm balance of certain amount. I transferred it to my bank. Instead it deducted from my bank. And paytm says it took money from bank and it added to the paytm. But there is No changes. Only change was my bank amount getting deducted.
Improper respond customer service tooooo bad they not answering call keeping on hold for already 45 mts it is bad service to compare to other apps
Maine[protected] ko ek order kiya jo mujhe pasand nahi aya mai apna order return karna chahata hu pl mera order return kiya jaye mera order no#[protected] pl as early as possible
I paid money to this merchant for an order...at last there was no order received and the mobile was switched off...and he took my money..as I paid him.. please help me in this issue
My paytm querry reference no. 51914098 and 53534175.
I requested to dlink my aadhar and pan with paytm wallet account on mob no [protected] on 12 feb 18. They didn't give any solution till date. I want to dlink because my bsnl sim is deactivated and non operational. I want to open new account on new no.
Plz dlink my documents.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PayTM Mobile Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    20038
    Pending
    0
    Resolved
    1738
    PayTM Mobile Solutions Phone
    +91 12 0477 0770 [Head Office]
    +91 12 0306 2244 [Support]
    PayTM Mobile Solutions Address
    B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
    View all PayTM Mobile Solutions contact information