Paytm Mobile Solutions — amount debited from my a/c but not updated with beneficiary

Address:

Namakkal, Tamil Nadu, 637001

Hi Team,

I have done a payment of Rs.5000 on 23/7/2018 through Icici netbanking to paytm mobile solutions (beneficiary biller) for TNEA Initial Deposit For Anna university

REF ID is [protected]

The amount is debited from my account but it is not credited to the beneficiary account.

I got a message from the beneficiary that the amount is not reached them.

Its More than 10 Days. But Still I Didnt Get My Amount. Pls Do the Needfull to Get Back My Amount With My A/C

Kindly reply at the earliest

Thank you
M.Prabakaran
[protected]