Paytm Mobile Solutions — Amount debited from paytm, but not credited

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www.paytm.com

My name is rahul kumar sinha. I've transferred amount of rs 500 from my paytm account to hdfc bank account at 19th dec 2016 at 12:55pm which wallet transaction id is [protected]. Bt yet now paytm passbook shows transction is pending and i've checked with bank at 22nd dec. Hdfc bank has informed me that there is no such transaction of rs 500 received by bank.

I've manytimes mail and call but no reply form paytm side. If paytm will not refund my money of rs 500 then i'll go to consumer forum and will take action on paytm.

My registered contact number is [protected].
Registered email - [protected]@rediff.com