Paytm Mobile Solutions — I didn't receive my product

Paytm Mobile Solutions — I didn't receive my product

S shivaratnavarapu from Bengaluru, Karnataka

This is regarding my order no: [protected]. The product should be delivered by 12th may, but still i didn't receive the product even today i. E, 28th may. I have called many times to paytm customer care support, and i didn't get any proper response from them. They are keep me on wait in call more than a hour for connecting to their supervisor, and after staying for an hold also, the executive is telling me to wait for some it. It is the worst service i have ever faced, and need to escalate it. Ref: 67670994 Ref: 67900209 Was this information helpful? No (0) Yes (0)
May 28, 2018 Updated by shivaratnavarapu I want to escalate these two things immediately as there is no response from paytm end. I made many calls to your support team see my log. call log: 27th may - 12:13 (talk time : 47m 42s) 25 th may - 19:21 (talk time : 21m 52s) 24 th may - 12:38 (talk time : 16m 00s) 19 th may - 17:57 (talk time : 38m 38s) after these may calls I didn't even get my product delivered till now. you can check the call time with the customer care. I have been wasting my time and been in the call continuously, but paytm is taking it as silly. paytm is unworthy of providing service to the customers. the last call I made, I have been waiting around 1 hour as told by executive, but even then I didnt get any response. I want your confirmation of escalating this issue.
4 Comments	Share
Submit Close

Related PayTM Mobile Solutions reviews

View all 20035 PayTM Mobile Solutions Reviews

Comments

laxmankarle

Hi
I was trying to book irctc ticket on dated 24th April 2018 transaction no [protected]. Ticket is not booked but money deducted from HDFC bank Credit card.

Please refund 434.03 Rs to my HDFC credit card asap.

Laxman Karle
[protected]

Sumit Honey Singh Parmar

from Delhi, Delhi

This complaint in regarding to the KYC related. I tried so many times for kyc and i have visited kyc center many time but i dont know what is the reason but i did not get any solution so its highly request to you that please contact me as soon as possible .otherwise i delete this app.

S19varsha

Hello sir,

I have purchased a "Wireless Bluetooth Headset With In Line Button For Music & Call +Additional Vibrator Inside Headset For Call Notification By BS Enterprise" actually it's defective product that's why i want to replace it not return.
so please replace my product soon not return.

Order No. [protected]

Anu Arya

from Mumbai, Maharashtra

Dear Sir /ma'am
I have call to customer care also but they was not resolve my problem..I m daily using paytm to transfer money in bank.. in my friends circle they are also transfer money but they have not giving extra
charge below 5000 thousand...
Please resolve my problem as soon as possible...

Regards
Anurag Arya
[protected]