Paytm Mobile Solutions — internet banking

Sir/madam

I payed fees for my university (Mahatma gandhi university kottayam) certificates through paytm, on mgu epay, using my credit card through paytm but transaction failed, but money got deducted from bank account, stil now it is not refunded.

Account name : mr. Abdullah a
Account number : [protected]
Mail id - abdu. [protected]@gmail.com,
Txn date - 06 sep 2018
Description - by debit card-sbipg[protected]mgupaytm mumbai
Debit - 675.00
And
Txn date - 06 sep 2018
Description - by debit card-sbipg[protected]mgupaytm mumbai
Debit - 225.00
Kindly do the need to refund the money

Regards,
Abdullah a
Regional cancer center
Trivandrum