Paytm Mobile Solutions — irctc railway ticket cancelled using paytm gateway, but not refunded

Address:Kolkata, West Bengal, 700015
Website:www.irctc.co.in

Dear sir,
I, have booked railway ticket from irctc using paytm payment gateway on 23.06.2018 and the ticket has been cancelled on 24.06.2018, but the refund amount after cancellation has not been refunded yet. The details has been given below:

Pnr number [protected]
Irctc transaction id [protected],
Date of cancellation of e-ticket/date of failure of e-ticket booking:23-jun-2018
Refund processing date:24-jun-2018
Refund amount:440.0
Refund reference no:[protected]
Payment option used : credit & debit cards / net banking / wallet (Powered by paytm)
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I am paytm account is temporarily blocked
I tried 27/7 in paytm app also
But no response
It’s been 2 days
I tried contacting customer care
But phone no is wrong
I send mail also
But I didn’t get any reply
Please it’s urgent
Take some action
Give a solution
How do I get back to my account
Plz reply

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