Paytm Mobile Solutions — payment did not receive for cancelled order on amazon

Address:

Shankar Singh house, Gali number 3 Hanuman nagar ,Kali mandir road , Sanjay Gandhi nagar road n, Patna, Bihar, 800020

My name is mayank kumar and i had ordered koryo tv of rs 1999 on amazon.in 28/09/2019 and amazon cancelled the order on 03/10/2019 due to pricing error. And on 03/10/2019 they have initiated the amount to my debit card but i still didn't get the money. Amazon sent this reference number (0r9x0lo90000k0oco25r) and told me to fill charge dispute form but paytm payments bank doesn't have such policy. So please kindly respond to this complaint it's very urgent. My card number ending is 6213.
Thank you sir