Paytm Mobile Solutions — payment through paytm not received

Address:Bangalore, Karnataka

I had maid a payment of rs.286.8 on 19th november for foodpanda through my paytm account. As the first payment was unsuccessful, i tried a second time but unfortunately money got deducted from my account twice. I contacted the foodpanda team and came to know that the money has not been received. Later i got a text message from paytm team telling that my bank has confirmed the payment against order id [protected]@1 and assured refund of money in case the order gets cancelled. But this transaction is not being showed in my paytm passbook till now and also i haven’t received any further messages from paytm team. A total of rs.573.6 has been debited from my account and there is no response from the paytm team yet.
I humbly request your kind office to do the needful as soon as possible.

Thanking you
Was this information helpful?
No (0)
Yes (0)
Nov 18, 2017
Naveen Krish's response
If it is fake why didn't you take any action against them ?
Complaint comments 

Comments

I recieved a post of paytm mega offer and it clearly mentioned you can win the cash[protected] .can you give clarification about this.

Hi,

The money is deducted but order failed.
Rs.418.
Please kindly do the needful.

Regards,
Raghavendra
Ph. No [protected](paytm number)

Pls 350 is a big amount for me revert it. My mob no is [protected] registered with paytm and email id is u.[protected]@gmail.com as i enquired it goes to another no ie [protected]
I was adding money in my wallet.. But always comes dat transaction failed and the amount deduct from my debit card what type of service u providing... Refund my money as soon as possible
Not get refund till now against order no [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PayTM Mobile Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    20035
    Pending
    0
    Resolved
    1738
    PayTM Mobile Solutions Phone
    +91 12 0477 0770 [Head Office]
    +91 12 0306 2244 [Support]
    PayTM Mobile Solutions Address
    B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
    View all PayTM Mobile Solutions contact information