[Resolved] Paytm Mobile Solutions — paytm jio recharge not cancel

 
8 Reviews
Palanpur, Banaskantha District, Gujarat, India
 RASHID SHEKH on Nov 12, 2017
I made a recharge using paytm for my jio number for an amount of rs 399 as paytm site in 10th november 2017. The status is in processing state since more than 24 hours. I made complaint on the site but they are not responding. I rang the customer care number but they don't have any customer care department for handling recharge related issues. As per information from the paytm site, they say that if a rechage is in processing state for more than 2 hours, the customer can cancel and take the refund in the wallet but i can't see that option too. Please do the needful and refund...

Complaint marked as Resolved Nov 13, 2017
email id : [email protected]
M.No.9408420549
Spiritualboy's response, Nov 07, 2017
Code inside parle blacksmith marie (price rs. 30 cashback r.s.18) not working it shows invalid code where as i haven't used it as well expiry date of this scheme is 15th February 2018 as mentioned
Code inside packet is :AZMVYYHCY... ( i haven't typed last three letters)
( add on i tried to contact paytm customer care but it seems they don't provide option of direct voice contact to customer executive therefor i tried to send mail to them but it shows their email box at [protected]@one97.com is full then i tried their another email [protected]@paytm.com it replied they don't monitor this id then i tried to contact through paytm app but i couldn't find any option of contact to customer executive i tried all the way to contact paytm but Paytm doesn't provide convince customer service)
Please inquire and resolve my problem
Thank You.
demewar shrikant's response, Nov 07, 2017
respected sir,
i am trying to adding money in paytm wallet but 2 transactions are successfully added but first transaction is not display and not to credit in account, so please help me and call me. my mobile no is [protected]
Complaint comments  7 Comments     Updated: Share0Tweet0

Comments

It is an unsuccessful recharge but paytm paid to billdeskutil on November11-2017, 8:22am on wallet transaction id:[protected].please try to refund my money back.

ON NOV 6 th 2017 11:38 am. i try to add money into wallet but money didnt add money into my wallet and amount 800 debted from bank

I had recharged my mobile number with the amount 398 had been deducted from my account but the recharge is still processing .it had been already 12 hours, please solve the problem and respond

Respected sir,
i am trying to adding money in paytm wallet but 2 transactions are successfully added but first transaction is not display and not to credit in account, so please help me and call me. my mobile no is [protected]
Code inside parle blacksmith marie (price rs. 30 cashback r.s.18) not working it shows invalid code where as i haven't used it as well expiry date of this scheme is 15th February 2018 as mentioned
Code inside packet is :AZMVYYHCY... ( i haven't typed last three letters)
please inquire and resolve my issue
Thank You.
I had just booked a movie ticket and saw the status as order pending. Money didn't get deducted but while trying to book again. The seats are showing booked. Didn't get confirmation message also
I have made a recharge of ₹30 and again of ₹30 the balance is not credited yet... The amount has been debited from the bank

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    Paytm Mobile Solutions - paytm jio recharge not cancel