Paytm Mobile Solutions — paytm sent notification money is received but there is no money reflecting in balance

Address:

Gautam Buddh Nagar, Uttar Pradesh

Sir I have transferred money from my SBI account to paytm payments payments bank account using TEZ app and I have received notification from paytm application saying that you have reeived 5003 from pardhasaradhi also but when I open my paytm savings bank account it us not reflecting over there ! Pls help me Its not a small amount when I call to customer care they are saying to call to upi section but yhey arent lifting . Pls help me Im attaching the transaction image which has UpI id and google transaction id