Paytm Mobile Solutions — Recharge offer not credited | |||||
I am shoyeb ali khan. I am a paytm user from almost 2 years. My paytm no. Is [protected]. I recharged on my mothers aircel no. Of rs 100 on 06/10/16 (See attach.). The offer on the recharge was of flat rs 100 cashback (See attach.). The offer was that from the next month you will get rs10 every month. I didnt see the terms and condition carefully. That time i didn't knew that company will make me literally beg for my cashback.in november they credited it easily. But this month they told me that they have send me an email with a promo code (See attach.) which in real they didn't even send me and another executive from the twittercare told me to apply loot promo code on the recharge of 100 or more and you will get 10 rs cashback for the next 10 month to get cashback (Every month). (See attach) this condition is nowhere written in the terms and condition of the offer (See attach.) when i tried to do a recharge of rs 101 the paytm denied this offer for my account (See attach.). From 2 month i have written hundreds of message on their grievance platform, facebook, twitter but they dont care to reply and if they reply after 4 to 5 days they just tell to describe the whole story again. I am really humilated by paytm customer service. I want you sort this issue and tell paytm to deposit my rs90 in my paytm wallet in one time. Thanks Shoyeb ali khan [protected]@gmail.com Was this information helpful? | |||||
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