[Resolved]  Paytm Mobile Solutions — Refunded amount sent but not received in bank

Address:	Faridabad, Haryana
Website:	paytm.com

I am new to paytm. I had recharged my paytm wallet with an amount of 2100 on 10th Dec 12:46PM and the next day i.e 11th Dec at 23:23 I refunded my wallet amount back to my bank. Thus I received a message from the paytm which said:-
Paytm has refunded Rs.2100 to your bank (Transaction ID: [protected]). 50% Cashback on Befikre tickets. Use code BEFIKRE. http://m.p-y.tm/mtsm. Paytm Karo

And I received another message as well which said:-
We have refunded Rs 2100 to your PNB bank for your Order ID [protected] on Paytm. Your bank could take upto 7 working days to credit the amount to your account. Please contact your bank for any queries.

Today[protected] I made a call to my bank customer care and they said that they have not received any pending transaction from paytm or any money from paytm ..and suggested me to talk to the customer care of the paytm. I tried to call paytm customer care but its not working. I have absolutely felt inconvenience due to paytm.

Please help me receive my money that I refunded to my account. I am a student and I am going through a lot of difficulties due to the delay caused by the paytm because I have no money other than what I had saved in my paytm wallet. Now that I am in between nowhere, neither I have any balance in paytm wallet nor do I have any balance in bank. All that I have is the pending transaction of paytm. It already 7 working days...I have tried to call the paytm customer care but its not working. I am in a mess caused by the paytm...Please for god shake understand my situation. I need that money urgently because I don't have any money other than that. My mobile number is [protected] call me or atleast reply to my complaint. I need to visit my home because its semester end...and its winter vacation. Please Please Please Reply...