Paytm Mobile Solutions — unauthorized deduction of payment during booking bus ticket (kallada travels)

Address:	Thrissur, Kerala
Website:	www.kalladatravels.com

Dear sir,

I have tried to book the ticket for my father (G. S. Ananthan), from hyderabad to erode to travel on 07.12.2017. During the process of booking the ticket on 06.12.2017 in the kallada official website, its directed to the payment option using paytm. I have used my atm card (Rupay) of allahabad bank, kalapatti, coimbatore - 641305, but after the submission of one time password (Otp) its rejected the process mentioning that rupay card not accepted but my amount debited rs. 1, 386/- from my account. I called the customer care about this issue and discussed, they have said that the process will take 7 working days. Today the 7th working day also got over kindly take this issue and please remit the amount debited from my account. Even after that with my father's atm card i have booked the ticket and my father went to erode in the kallada travels itself. Ticket no. Oonl529546. I have enclosed the travel ticket for your reference. Kindly do the need full for remit the amount rs. 1, 386/- debited from my account.

Account holder: a. Divya
A/c no. : [protected]
Ifsc code: alla0212588