Paytm Mobile Solutions — Volvo semi sleeper bus cancelled refund of amount - reg

Pnr 12739 amount paid rs 3264/- welcome bus services from: delhi
To: shimla date of journey[protected] order no [protected]
Paytm ticket id opr28a boarding point rk ashram metro station gate no 4 names of the passengers: 1. Garimella ramana murthy 2. Garimella sowjanya 3. Pilaka bhagya lakshmi contacted mobile numbers: 1. [protected] 2. [protected] no response. Payment made from sbi debit card no [protected] valid upto 03/21

Dear sir,

I would like to inform you that the welcome bus services is not responding to our phone calls. I was informed at 16.00hours that the said bus service is canelled since the bus has not arrived from shimla. They have asked us whether to book by an alternate bus with some added amount ie enhanced price. We said no and asked them to credit the money to our account. Even after 20 days tha amount has not been refunded. Please extend all possible support and process the matter to enable us to get the refund.

G v ramana murthy [protected] and [protected] mail id: [protected]@gmail.com address: nob-2 306 ananda enclave opp three temples near fort vizianagaram 535002