[Resolved] Paytm — ONLINE FRAUD FROM PAYTM | |||
Poor and flustering Service from PAYTM I made a data recharge of INR 125 for my AIRTEL # [protected] 0n 14 December, 2014 using PAYTM… they deducted the amount from my HDFC account and shown a success message but never made the recharge. Till now, I have followed them on their support portal three (3) times BUT they close the ticket saying as issue resolved…. Finally I made a recharge using Airtel’s services. I again requested them to make the refund or put the amount as my PAYTM balance BUT they are not responding. Below are the transaction details of this case; ORDER NO. [protected] Dec '14 12:30 pm Recharge of Airtel Mobile [protected] Payment of Rs. 125 is received by Paytm! HDFC Bank CC Transaction No [protected] Please see if you can help In rply to this ::: someone from PAYTM called me with name as Anuj ( email ID anuj.[protected]@icicibankmail.in ) and said that the transfer of Rs 1000 have been done to my account. I checked it and it was there...BUT After 30 mins the amount was transferred to this email ID anuj.[protected]@icicibankmail.in WITHOUT MY NOTICE... I am sure this fellow is from PAYTM and has access to cental database. He has smartly removed the transfer details to his account from Log. He also reset my password so that I can not do anything with the transferred amount. I am afraid that this is serious problem for all the users who are using PAYTM for recharge as they store your credit card details with them... PLEASE STOP USING PAYTM for your safety... Its not secure not reliable to use Nilesh Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 12 0477 0770 [Head Office]
+91 12 0306 2244 [Support]
B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
Like I told you in previous email, the person was someone from your team with admin rights that credite Rs 1000 to my account instead of Rs 125 and forwarded it to his account. He smartly kept the log of incoming transaction and removed the log of out going transaction. You can check in my account.
This is a very serious crime and will penetrate badly to PAYTM reputation in market. I will not let other to get cheated the same way that has happened with me.
Request you to please do the needful.
Nilesh
On Wed, Jan 7, 2015 at 6:53 PM, <[protected]@paytm.com> wrote:
Regarding your experience with Paytm
Ticket #[protected]: Re: We have sent Rs. 1000.0 Paytm Cash
Pranav, Jan 07 18:52:
Hi Nilesh,
I am Pranav and I am going to do my best to solve your problem.
I would like to inform you that as per our records you have successfully transferred your paytm amount of Rs 1000 to Anuj Garg's paytm account dated 7 Jan 2015 against transaction Id-8BAD582919DB995B.So I request you to kindly check it by your side.
I hope this helps. Should you need any further assistance, let me know.
Look forward to see you again at Paytm.
Best wishes
Pranav
Disclaimer : "Please do not share your Paytm Wallet password, Credit/Debit card PIN, CVV and any other confidential information with anyone even if he/she claims to be from Paytm. We advise our customers to completely ignore such communications."
Nilesh, Jan 07 16:48:
Hi There,
It seems a fraud. The cash sent to my account has been transferred to anuj.[protected]@icicibankmail.in (mailto:+anuj.[protected]@icicibankmail.in) without my notice.
Please take intimidate action.
Thanks,
Nilesh
On Wed, Jan 7, 2015 at 1:38 PM, <[protected]@paytm.com> wrote:
Hi There!
We have sent Rs. 1000.0 Paytm Cash to your friend's Paytm wallet ID: anuj.[protected]@icicibankmail.in (mailto:+anuj.[protected]@icicibankmail.in).
For future reference, your transaction id is 8BAD582919DB995B .
You can use the Paytm Wallet for simpler payments, transfer funds, instant refunds and recieve cash-backs. Paytm Wallet can be used to recharge your mobile, DTH, pay your bills or shop online at following websites and many more*.
*Please do not share your Paytm Wallet password, Credit/Debit card PIN, CVV and any other confidential information with anyone even if he/she claims to be from Paytm. We advise our customers to completely ignore such communications.
If you need any further assistance, please write to us at [protected]@paytm.com
Best wishes
Paytm Team
Available on
24x7 Customer Care
We would love to hear from you. Just write to us at [protected]@paytm.com.
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Thanks & Regards,
Nilesh
This email is a service from Paytm Care.
Message-Id:19YX6WEF_54ad3333f1bd8_28843f866f4cd32866547_sprut
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