Paytm Payment Bank — despite complain I still have not closed my account in paytm payment bank

Address:	Surendranagar, Gujarat, 363330
Website:	www.paytmbank.com

Dear sir
I want to close my bank account in paytm payment bank and even though i have complained about this, even though paytm payment bank has not close my bank account yet, i have complained to customer care four to five times, even though they have not closed my account yet, the reference number of the complaint i have fild in customer care is as follows 1) reference no.: 56667243, 2) reference no.: 57082804, 3) reference no.: 57191911, 4) reference no.: 56667243, 5) reference no.: 57088206,
The reference number mentioned above has been given to me as a e-mail, but its resolution is still available and uploaded the photographs of this complaint
So please do my complaints to close the account in a pledge paytm payment bank my account number is[protected]
My mobile no. Is [protected]