Paytm — Payment related issues

Address:

Gautam Buddh Nagar, Uttar Pradesh

I had booked flight tickets through Paytm for Rs 6549 having order id [protected] .The indigo airlines had processed full refund against this transaction on 28/07/2016 with PNRNO:DB9V5D, Even if I had checked with EaseMyTrip with seller Ref No.: BET[protected] and they informed me the full refund has been processed by Indigo and please contact PayTM for refund.

There are three payTM tickets 05112136, 05045738, 04940931 has been raised .I had called them so many times for refund this amount and till now no refund process has been initiated.

They don’t even have the minimum courtesy to acknowledge customer's request.

Thanks
Tanmaya