[Resolved]  Paytm — payment was refunded by irctc to paytm but not refunded to my bank

Website:paytm.com

I had booked a ticket on irctc using paytm gateway using my sbi card and it was not booked as seats was not availble but amount got deducted automatically. On irctc portal its showing money has been refunded back to paytmag but the refunded money has not been credited back to my account.
The details are given below :
Transaction id - [protected]
Transaction date: 19-dec-2017
Cancellation / refund id - [protected]
Refund amount - rs. 2975.0/-
Refunf date - not showing

Please look into the matter
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Jan 3, 2018
Complaint marked as Resolved 
Immediate Action Taken by Paytm rep, and amount got credited but it should not be the case for every scenario.
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