Paytm — Pls return my balance

Address:

Gautam Buddh Nagar, Uttar Pradesh, 204207

Sir, I am Rajeev Kumar having paytm account with mobile no. [protected]. I paid my send to other bank by bank of india debit card on Dec 19, 2016 but transaction is failed at the end and Rs.500 was debited from my bank account but not submitted at bank. So please refund my money back to my account.
Order No is-[protected]
Contact No.[protected]
Email ID.- rajeevaloneboy400 @gmail.com...